I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Just wanted to say that Trevor in sales was amazing to work with and it was well worth the 3hr…read moredrive to this dealership. Would highly recommend this dealership to anyone interested in any vehicle.. Thanks again Trevor Keith was also Amazing with the paperwork very professional and friendly

A big shout out to Bruce, our sales consultant, and John, our finance manager! They truly made a…read moredreaded experience of going to a car dealership hassle free. They both were very personable and worked with us to ensure they were meeting our needs and expectations. We bought a 2025 Hyundai Venue and couldn't be more pleased with them. We bought from them previously and were very happy with the entire team. Thank you!

Hank with Mike Miller Auto Group was super-professional and friendly in helping us look for a Honda…read moreOdyssey van for our daughter. We ended up buying from a dealer from our area, but I would definitely recommend and consider buying from Hank in the future - he sent us a video that detailed the car's features and look, and he was humble and friendly from the word go. Great service from Hank at Mike Miller!

I've had multiple experiences with the service department here, and unfortunately they've been some…read moreof the worst I've encountered. What shocked me most is that after I provided honest, detailed feedback about my experiences, the dealership informed me I was no longer welcome to service my vehicle there. They even canceled an existing service appointment that included parts I had already been waiting weeks for. On the surface, the facility is impressive: the sales area is modern and comfortable, there are small private rooms where you can take a call, and a kids' play area if you're waiting. However, the religious overtones throughout the dealership -- including free Bibles placed in the waiting area -- felt inappropriate and out of place for a business setting. I fully respect anyone's right to practice their faith, but I do not appreciate having it pushed at me while I wait for car service. The service department itself has been consistently disappointing. My service advisor was dismissive of the concerns I raised about my $70,000 electric Jeep. It was clear the team lacked knowledge and interest in understanding EVs; feedback I provided was poorly relayed to technicians, and the responses I received were inaccurate, passive-aggressive, and condescending. My vehicle was even returned to me dirtier than I dropped it off because they insisted on running it through their car wash, leaving water spots everywhere. Appointments typically take weeks to secure, not because they're highly sought after, but because staffing is thin -- a situation the dealership seems unwilling to solve by paying a fair wage. To be fair, the parts department was a bright spot: the individual I spoke with was knowledgeable, helpful, and took the time to explain everything thoroughly. But overall, the dealership's lack of professionalism, unwillingness to support EV owners, refusal to provide loaner vehicles, and complete disregard for customer service left me with zero trust in them. My experience here has been so negative that it's soured me not only on this dealership, but on Jeep and Stellantis as a whole.

I do not recommend to buy any vehicle from Sam Leman Morton, IL as they don't care about customer…read moreneeds. All they want is just sell their cars. Spent numerous amount of time looking at the right car for us and finally found a brand new dodge hornet, specially without front bracket plate mounted to the bumper. We are relocating to other state where the front plate isn't required and this particular car looks nicer without the front plate. To install the front plate it requires to drill holes in the bumper. I mentioned that we want a brand new vehicle without a front plate bracket several times. We agreed at the price and setup an appointment with salesman Alec. He knew about our needs as I mentioned it to him several times. On the appointment day to make sure before our 2 hours trip I messaged him to check about our agreement and he responded back that someone drilled holes to the bumper and installed the front plate.. I was shocked. We spent so much time to talking about it and finally they did opposite. They don't listen to their customers and don't care about your needs. Don't spend your time with Sam Leman Morton. Go to other dealer.

We brought our 1984 Porsche 944 in for electrical repair and the experience was excellent. The team…read morewas professional, and transparent about the work needed to be done. Friendly, reliable, and fixed right the first time. Great job! thank you!!!

I have a Porshe 911 which had an airbag light that was constantly on. I took the vehicle to K & M…read morefor service and paid approx. $140 to get it fixed, or so I thought. The next day the airbag light was back on and ultimately, they told me to go to Isringhausen to get it fixed. No mention of a credit for the $140, even though I had been a good customer for some time. Isringhausen charged more to initially fix it, but that didn't last very long either. So, Isringhausen had me bring the car back and they did ultimately fix the problem and credited me for the initial service against the final bill. At that time Isringhausen informed me one of the radiator fans wasn't working. I arranged for K & M to fix this as they are closer to my home (I didn't have time for Isringhausen to fix it when I was there). Took it to K & M who said they needed an additional part that will be delivered to their location in a couple days. Given that the front part of the car was taken apart it was decided to leave the car there. Big mistake! I picked up the car and immediately noticed a couple things different. For starters the gas needle was on empty (the gas was at a quarter tank when I left it there), one of the gauges was changed to G Force and the vehicle had 45 more miles on it! Luckily, I made it to the closet gas station, where I called the service desk asking why there is no gas in my car and why did someone drive my car 45 miles. I asked to speak to the owner but was told he wasn't available. I asked for the owner's email but was told by the service advisor all emails go to him, then he forwards them on. I didn't believe that, so I tried to call the owner several times but was always told he wasn't available. I asked the service advisor why there were 45 more miles on my car and he informed me they have to drive the car to make sure the repair was successful. I began to wonder if I was speaking to the individual who took my Porsche on a joy ride. I left several messages for the owner but never heard back. I take no joy in writing this review, but people need to know this happened.

I would not trust this dealership when buying a car. I recently called on a 2011 chevy cruze they…read morehad for sale. I talked to Marv who owns the lot and told him I was interested but couldn't make it for a week (as I live 3.5 hours away and had work). I asked if I could leave a deposit, he said yes and I put $300 down on it for him to hold it. His exact words were " I will not show this car to anyone and I will not sell it to anyone". In the week leading up to me coming to purchase the car I had sold the car I was recently driving so I could have some cash and went to the bank to get a loan so I could have the rest of the cash. Friday comes around, I call just to let them know I will be there first thing Saturday morning, his wife answered the phone and said she that she would let him know. Friday afternoon I get a call from him informing me he had sold the car Thursday. Now you will probably think that he runs a dealership and that's business. Remember that this man made a promise to hold a car for me after taking my money to hold the vehicle. He is giving me my deposit back and said sorry. The real point is this man lied about saying what he would do and if he can't even give his word to hold a car for a week which in my opinion money is more valuable to him than giving his word. So if this man says he has a good reliable car, I wouldn't take his word because in the end game this man only cares about money not his reputation and can not be trusted.

Can't comment on the sales part of the business, but we've been taking our cars to Jim (their…read moremechanic) for years, and have always been happy. Jim is competent, honest, and not overly expensive.

Stephen and all the guys at Sam Leman are absolutely incredible to work with. I came in looking to…read moretest drive the new 2024 Trax, and walked out the door with exactly what I wanted. Stephen and Zach went above and beyond helping me with this dec, and not once did I feel pressured to buy or spend more money than I was looking to. They helped me find a car within my price range, and the Trax hit the nail on the head. If you are considering buying a new or used car, Sam Leman Chevy in Eureka is the place to go.

Chad had the car we wanted to look at warmed up and waiting at the door. Everyone treated us well…read more Our finance man Buddy have us simple options without making us fell stressed to make a quick decision. Chad stayed and made sure we understood how to use the automatic start and that the on star was set up. This was long after closing time. We will be back when my daughter needs a car. You guys were great

My family and I have done business here for years. The owner, Jeff, is honest and a great mechanic…read more He will be straight with you and won't work on your car unnecessarily if it doesn't need to be fixed.

Dropped off my car and it was running. i needed a new pcm. we bought the pcm ourselves. we just…read moreneeded it installed. they did it within a day and we went to pick it up and it wouldn't start. but what's funny is they told us they drove it around the block before they called us. and when we dropped it off it would start but now it's not starting at all? thats just a whole bunch of money down the drain. i'm so infuriated

My third visit to Revo this morning. I would like to say the first review I did should have been a…read more5 rating. Tried to fix it and couldn't figure out how to if you can. This young man is the nicest, most respectful, and courteous auto repair person you will find and after more than 50 years of working with many, this young man is #1 in my 71 year old life! You will not be disappointed!

I was in need of an accurate diagnosis regarding some noise and clunk in the front of my car…read more Contacted Revo for it. Adam took the request and responded within 20 minutes, setup appointment for next day morning per my request. Showed in time, with his mobile shop equipped with a complete set of specialized and professional grade tools and equipment. I mean full equipped mechanical shop on wheels. Everything you may need to attack any automotive repair need. In a short time he had a diagnosis of the problem and how to fix it. Conducted with professionalism and courtesy. Fair in pricing and took care of all actions needed. Got fixed the problems. Not only great work, Revo offers a 1year/1200 miles warranty for all work and parts done. Great service. Definitely recommend Revo and Adam as an honest and trustable business.