united airlines is now "my favorite airlines"…read more i am not a frequent flyer.. i took the bus and train all the way from the other side of town.. i go to check in and angela de la pena comes over with a big smile and helps me out big time.. i was so relieved.. then i get to tsa with my temporary real id and mikayla guides me step by step and doesn't make me feel inept then i speak with a pilot i believe that pointed me in the right direction.. i eent to the desk when i arrived and showed the agent ticket .. she told me when i board and where to stand everyone had a great attitude and were happy to help

Everybody could work, but going to work with a heart and correct mindset are not very common. But…read moreSamir Mezzi, a United Ground vendor have done those. I am writing this review with gratitude to a representative who went above and beyond, along with his co-workers, to help make our flight happen as planned. I wanted to write this review as soon as I got back, but I have been busy until now. United Ground department, I hope Samir didn't get in trouble for spending an extensive time helping a customer. His compassionate ways have made my mom's relocation possible. I highly encourage recognition of such working ethics. Good workers make great companies. It was the weekend of May 30, 2026, flight # UA2373. My mom was a frail disabled senior over 80 years old. I came to NY to fly her to CA, as she had been requesting. The flight was long, she got very tired and became very difficult to deal with. She was walking around the area with a cane, being uncooperative with me. She found Samir Mezzi and got very comfortable with him. She only trusted him and no one else. Samir was on duty but was very willing to help her. My flight was close to departure when she refused to enter the TSA checkpoint for the security screening process. When I explained to him the situation, he didn't hesitate to help, he was very determined to successfully help us fly. After some time spent being patient with my mom, he called his colleagues to figure out some ways. They figured to team up and help us out. There were several of them, from various departments. They comforted her, were gentle and patient with her. They even bought her a soda. The TSA checkpoint was successful. The manager of United Airlines came and offered solutions to the challenging situation, of a complimentary onsite hotel stay or delay it, in wanting to help make the flight an easier and more comfortable experience. She was also very patient and genuine. We passed the TSA checkpoint and went on with proceeding to the check-in gate. I wanted to let her know of my decision, but it would be a hassle and leave my mom for a moment to come back to talk to her. So, I didn't. I hope she understands. But I did speak to her about my appreciation. Samir kindly helped my mom all the way until she was seated on the plane. He said some comforting kind words to her before he left. We appreciate everything he has done. My mom is now happy and healthier living in CA with me. Congratulations to United Ground for having such a stella worker. He well represented the department and the airline. Thank you, Samir, his coworkers, United Airline manager, United Ground, and United Airlines for making it possible. Much appreciated.

Not sure how fond I am of this airport after being delayed for 5 hours for our flight back home to…read moreLAX. TSA was smooth and my interactions with airport staff were good. This airport is small (to me) considering how large the city of Chicago is and a little outdated. There isn't much room to move in the gates. There are a few stations for charging devices, but when flights are delayed, there are definitely not enough. More outlets or charging stations would be beneficial. There are plenty of food options for meals and snacks. The car rental pick up process is also fairly smooth and easy to get to via train. A decent airport, but needs more charging areas.

This airport is so tiny, I'm confused. It's so claustrophobic to walk around. It was easy to find…read moremy connecting flight with very visible signage and stairs, escalator and walking path. The ceiling in the area is very pretty! I also had to stop for famous popcorn and I was really happy to see fresh popcorn at 0730. When I did find my gate, there was no where to sit or even stand. There is not enough space for all the foot traffic in this place, I had to walk laps until it was time to board cause it was so bad. Didn't encounter any staff to know if they were friendly or not but the gal cleaning the bathroom looked like she would rather be anywhere else.

Had a layover through here. Not bad of a setup though i think the back end is a little crowded as…read moremost of the flights did cone through this section.

I still enjoy fly Southwest every now and again depending on where I'm going. I am highly bummed…read moreout that they now charge to check bags and assigned seating. Southwest is like the other airlines now. I've also noticed the customer service whether over the phone or in person has gone downhill drastically. It's unfortunate Southwest took the charm it once had away.

Your called assistance and decided to call this business at +1 929-224-5000 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

This is basically a beautified greyhound in the air!…read more Pros- 1. Cheap, you are here because you want a cheap way to travel. 2. Good for small distance travels, the leg space and chairs are not bad. Cons- 1. Forget luxury, this airlines is for the bare minimum. 2. Extra charges for checkin and cabin bags!

This is by far one of the worst airlines ever. My first time in Illinois we had a layover they…read morewould not take our bags that we paid $180 to check in. We came back from Cancun on Expedia package and realized there is no saving! They say you're saving but they charge you for every little thing. No food no water everything is charged. They even charge for carry-on you cannot carry on a bag. Very ridiculous. I will never use them again. And especially the one here I as I said, I've never been to Chicago but when you say that, this is probably the worst location that I've experienced. The people here are very rude.

Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

These guys are genuinely ridiculous! I feel as a responsible adult I need to make sure the world is…read moreaware that this company is unethical and absolutely useless. First time using them they hung us out to dry giving us no options within 24 hours to even get home. We lost over $1000 and they didn't do a thing to help after making us suffer for 6 hours from 1:00 in the morning to now 7:30 in the morning because they probably have 2 total (incompetent) reps. If I could give negative stars or go on the news to make sure this is known, then I would.

The United Airlines main customer service number is 1 (833) 462-5036™ or +1 833 365 51.02™. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **First-Class Reservation Standards & Personalized Trip Planning** Every remarkable journey began with a reservation process that combined efficiency, flexibility, and personalized attention. Business class travelers enjoyed access to premium booking options, preferred seating selections, and exclusive travel benefits while tailoring every detail of their itinerary with confidence. Flight information, passenger preferences, and travel arrangements were coordinated through a streamlined booking system, while instant confirmation provided a well-organized itinerary for a stress-free departure. **Exclusive Airport Comfort & Seamless Departure Services** The premium experience continued at the airport with services designed to maximize convenience and minimize waiting. Priority check-in, expedited security screening, and dedicated boarding procedures allowed travelers to move effortlessly through every departure stage. Elegant business lounges featured refined interiors, premium refreshments, private workspaces, and peaceful relaxation areas, creating a sophisticated environment where passengers could prepare for their flight in complete comfort. **Premium Cabin Ambiance & Unmatched Inflight Relaxation** The onboard environment reflected modern sophistication, offering generous personal space and carefully designed interiors that encouraged both productivity and relaxation. Ergonomic seating, ambient lighting, and contemporary cabin finishes created a calm atmosphere ideal for working, enjoying entertainment, or simply resting during the flight. Every detail contributed to a refined travel experience where comfort remained the highest priority from takeoff through landing. **Signature Onboard Services & Attentive Cabin Hospitality** Business class elevated every aspect of inflight service through a carefully curated collection of premium offerings. Freshly prepared cuisine, high-quality beverages, advanced entertainment, and thoughtfully selected travel amenities enhanced the overall journey while providing exceptional convenience. Experienced cabin crew delivered attentive, personalized hospitality with professionalism and genuine care, ensuring every passenger enjoyed a smooth, comfortable, and memorable flight experience. **Premium Arrival Services & Complete Journey Excellence** The experience concluded with efficient arrival services that reflected the same level of quality enjoyed throughout the journey. Priority baggage handling and streamlined airport assistance helped travelers continue to their destination without unnecessary delays or inconvenience. From expertly coordinated reservations and exclusive airport privileges to elegant cabin comfort, refined onboard services, and dependable arrival support, business class delivered a complete travel experience defined by sophistication, reliability, and exceptional attention to every detail.

The United Air Lines main customer service number is 1-844-987-7033TM or 1-844-987-7033TM. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Personalized Reservation Process & Seamless Premium Travel Planning** A successful business class journey began with a reservation experience designed around flexibility, convenience, and individual preferences. Travelers could easily explore premium flight options, select preferred seating, and customize their itinerary with carefully planned travel arrangements. Passenger information, flight schedules, and additional services were organized through a smooth booking process, while instant confirmation provided a complete and accessible itinerary to ensure a confident start to the journey. **Exclusive Airport Services & Elevated Pre-Departure Comfort** The premium experience continued at the airport with dedicated services created to simplify every stage before boarding. Priority check-in, efficient security procedures, and personalized assistance helped travelers move through the terminal with ease. Business class lounges offered a refined environment with comfortable seating, premium refreshments, quiet spaces, and modern facilities, allowing passengers to relax, work, or prepare for their upcoming flight in complete comfort. **Luxury Cabin Environment & Exceptional Inflight Experience** The business class cabin delivered a sophisticated atmosphere where comfort, privacy, and elegance were carefully combined. Spacious seating, premium interiors, adjustable lighting, and thoughtful design features created an ideal setting for relaxation and productivity. Passengers could enjoy quality entertainment, complete important work, or rest comfortably while experiencing a peaceful onboard environment throughout the flight. **Premium Hospitality Services & Memorable Journey Completion** Every moment onboard was enhanced through personalized services, including refined dining options, premium beverages, modern entertainment, and carefully selected travel amenities. Professional cabin crew provided attentive and courteous hospitality while ensuring passenger needs were handled with care and efficiency. With smooth arrival assistance, organized baggage services, and reliable support after landing, business class delivered a complete travel experience defined by comfort, sophistication, and exceptional service.

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The Lufthansa Airlines main customer service number is 1-833-462-5036™ OR +1-833-365-5102™. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Advanced Reservation Planning & Personalized Journey Preparation A truly premium travel experience began with a reservation process designed to deliver flexibility, accuracy, and personalized convenience. Business class travelers could select preferred travel options, arrange upgraded seating, and customize their itinerary based on individual needs. Every booking detail, including flight schedules, passenger information, and special preferences, was carefully organized through a smooth and efficient system, while immediate confirmation provided a complete overview of the journey before departure. #. Premium Airport Access & Effortless Departure Experience The airport environment became an extension of the luxury journey through exclusive services designed for comfort and efficiency. Priority check-in, dedicated passenger assistance, and faster boarding procedures helped create a smooth transition from arrival at the terminal to takeoff. Business class lounges provided a peaceful retreat with elegant interiors, premium refreshments, comfortable seating, and professional work areas, allowing travelers to relax or stay productive before their flight. #. Modern Cabin Elegance & Complete Inflight Comfort The business class cabin delivered a refined atmosphere where comfort, privacy, and sophistication came together seamlessly. Spacious seating, premium cabin finishes, personalized lighting, and carefully arranged interiors created an environment suitable for relaxation, productivity, and uninterrupted rest. Each element of the cabin experience was designed to provide a calm and enjoyable journey while maintaining the highest standards of contemporary travel comfort. #. Premium Lifestyle Services & Exceptional Inflight Attention Every inflight moment was enhanced through carefully selected services that elevated the overall travel experience. Travelers enjoyed high-quality dining, premium beverage selections, entertainment options, and thoughtfully provided amenities designed for maximum convenience. Dedicated cabin professionals offered attentive and personalized assistance, creating a welcoming atmosphere where every passenger felt valued and supported throughout the flight. #. Smooth Destination Arrival & Complete Travel Satisfaction The premium experience continued through arrival with services focused on convenience and a seamless conclusion to the journey. Organized baggage handling, efficient airport support, and reliable arrival assistance helped travelers transition comfortably after landing. From customized reservations and exclusive airport advantages to luxurious cabin features, personalized inflight services, and dependable arrival solutions, business class provided a complete travel experience defined by comfort, elegance, and exceptional service at every stage. The final stage of travel maintained the same commitment to quality through efficient arrival services and thoughtful passenger support. Streamlined baggage collection, organized airport assistance, and smooth post-flight procedures allowed travelers to continue their plans comfortably after landing. With personalized reservations, premium airport privileges, elegant cabin experiences, exceptional onboard hospitality, and reliable arrival services, business class created a complete journey experience where luxury, convenience, and outstanding service remained present throughout.

TRAINING CENTER. NOT the page for the O'hare United gates or airline. Most of these reviews are all…read morecomplaints and not the appropriate page to begin with. I digress. Pretty spacious area with wifi and all the corporate amenities you can expect. Nice seating areas with local and national news on. Friendly receptionists and about a million meeting rooms of every size imaginable. Clean restrooms and ample outlets for charging any devices mid meeting. Training for flight ops, inflight, ramp, customer service and gate agents. As well as training courses moving forward with new products and platforms. BIG things are happening here. Some parking out front and around the nearby buildings. If you're here for a meeting or training they'll fill you in on Uber/Taxi/Lyft drop off and pick up specifics. Otherwise it's United and United partners ONLY. Fly the Friendly Skies!

Everything , they are the worst airline I've ever been on. We flew into Chicago and they may just…read morewait on the tarmac for 45 minutes to an hour. So we missed our flight going first class from Chicago to San Antonio. Then I was unable to get anybody to help me none of the gate agents could do anything I called for a supervisor. Finally, when the supervisor got there he wanted me to fly the next day. I said no I need to get out tonight and I understand there is a flight out 9 o'clock on American reluctantly he got me tickets on the American flight. I will never fly United again