The team from Xtra Maid came to clean my home this morning and exceeded my expectations. To be…read morefair, this isn't a small thing as my expectations are quite high and my husband and I were both recovering from surgeries so it was worse than usual (uncluttered but dusty)! When I came home afterward, I saw that my house is turnkey if I was selling it - it is THAT clean. They even cleaned the back storm door and inside of the fridge and my toaster looks brand new. I am planning to move in a few months and when I do, I will be calling them again. It took a little longer than I thought for them to finish, but their thoroughness made it all worth the wait. STRONGLY RECOMMEND XTRA MAID!

Competitive pricing. Very professional and nice people…read more EXCELLENT WORK!!!! Arrived on time. Stayed until EVERYTHING was meticulously clean HIGHLY RECOMMEND! The house was empty and absolutely filthy. It needed a serious deep cleaning before we painted and moved in. I can't say enough about the entire experience. Gabriel was great. The team was awesome. It looked like an whole new house when they were finished!!! We will use them again for sure!

I gave this place a ring after I saw the rave reviews on Facebook. The lady who answered the phone…read moreasked if I was looking for a one-time cleaning or regular service. I told her I was looking for bi-weekly service. Imagine my surprise when she said "Oh, we don't have any room on our schedule for that. In fact, there's a very long waiting list. Would you like me to add you to it?" I'm not Donald Trump, nor do I play him on TV, but as a small business owner and someone who has a business degree, I find it part curious, part shocking to have received this answer. A waiting list to have my home cleaned? If business is booming, why aren't you hiring more people? After I recovered from the surprise, I asked her if she had other local cleaning businesses she would recommend or could refer me to to which she said "No. I bought this place from the only cleaning lady I trust, and she's the only one I'd ever recommend." Helpful? Not. From one small business owner to another, please work on your responses - they leave a lasting impression.

Ever have the feeling "oh, they were only trying to impress me, they are doing a great job to get…read moremy business" then on the 2nd time they suck... NOT the case here. This time, I let Uncommonly Clean come out while I was at work and the partner was on a business trip. I came home to one amazingly clean home, shiny floors, a kitchen that looked closing day clean, the blinds open just perfect, and my pillows fluffed! Wow, I am totally impressed with the continuous 5 start cleaning job uncommonly clean has offered me. I also love the price. My pocket is full and my house is spotless! Sandy sent me a short txt to let me know the job was done, and respected my work schedule. Thanks Uncommonly Clean... until we meet again... happy dusting!

Made a last minute yelp request for cleaning of a new home I was moving into with less than 24hrs…read morenotice. 2 story home, 5 bedrooms,3 bath. Cathy was one of the few who responded that evening via the bid and with her teams availability for the next day and also called me about the time window. I had to get the home cleaned again... the post construction dust was driving me nuts! They mopped, vacuumed, inside windows, countertops, bath tubs and toilets. They got to work, in and out in 2hrs. They did a good job with just the 2 of them. They also were so sweet to my corgi puppy. Easy to pay. Thanks Rainey and Timber!

Gabby and her partner came and cleaned one horribly bad bathroom. They gave me a good price for an…read moreunusual cleaning job. No one else was even willing to talk to me. Thanks Budget Cleaning. They removed the mold and pink slime and cleaned all the baseboards. Thanks girls. =)

Very responsive to request for estimate and reasonable quote was made for a 3,000 sq ft house. I…read morewas told a substantial fee for a first 'deep clean' and then a monthly service would be less. All was in track - I straightened and cleared my house ready for a fantastic experience. Then a single cleaner arrived over an hour late, then I was told the fee would be increased by $50 because of dog hair (which I agreed to). About 30 minutes into the job, her vacuum quit and that should have clued me into the dependability of this company. The cleaner was pleasant but did a very haphazard job and it was by no means a 'deep' cleaning. The underlying issue was that it was a large house and cleaning was more than a one-person job. This company charged me $310 for less than 5 hours of work ($62/hr) and my house is still not clean! She didn't even bother to wipe down the kitchen bar, island or cabinets! The dining table, a side table and a buffet were not dusted. A portion of the livingroom floor was not mopped. Both downstairs bathrooms had dust and scum issues. When I asked the next day for a partial refund, they offered to send the cleaner out again. It wasn't worth the hassle to me. Save yourself the headache - there are many other service-oriented, capable companies to choose from. Let my pricey lesson serve as an example for you. Go elsewhere.....

I am conflicted with this review because they don't have others and I took a chance trying their…read moreservice, I don't want this one review to tarnish their business so I'll be as fair as possible. I hired them for deep clean (after tenant moved out) and carpet cleaning. The carpet cleaning went great. The clean was not detailed and there were a lot of things I needed to revisit (had to hire another person) which you can see in photos. I messaged them about my concern 2 hours after the clean and didnt hear back, I messaged them again 4 days later and they said they offer a 24 hour guarantee and would make an exception. By that time I had hired someone else to address the cleaning areas they missed. They offered me a $20 refund (10 of the cleaning cost not including carpet). I'm not satisfied with the resolution but they did try to address it even if it was a poor attempt. I will not be using them again, but as a new business I think they may just be working out the kinks.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

Best cleaning service in town! Reliable, trustworthy, and does quality work. Such an amazing…read morecleaning service.

I had called to ask for specific services getting ready to sell my house, with a list of things to…read morebe done. The two people who were sent just cleaned the house like a regular cleaning. I had to stop them twice to re-explain what I wanted done. They cleaned rooms that had been cleaned by my regular cleaning lady the day before. I finally just told them they were done. I'm not sure where the disconnect was, because I specifically told the owner what I needed done and she assured me she would send the right people.

We have had the same maids for a few years now and was feeling that perhaps they were getting a…read morelittle lazy and we wanted to try a different service to see what's up. The wifey met the three maids, a dude and two dudettes, and didn't get the friendly hello, but they did start on the job at hand. It's always difficult to have strangers in the house, so a friendly hello and perhaps introduction to who they were would of gone a long way. Especially since this was a first time out, it would of been nice if they would of taken a tour of the house and ask what area's needed specific attention, etc. You know, kinda of a "Hey thanks for giving us an opportunity, how can we impress you with our service" thing. Get to know ya before you get mounted...so to speak. The result of the cleaning was ok. And what I mean by that is it wasn't better than what we had been experiencing with our regular crew. The house had been cleaned every two weeks, so it was far from a huge mess, especially since Suzi always needs to clean up a little before the maids arrive. Something which I will never understand. We don't have any animals which includes kids, so it should of been a fairly straight forward job. Our house is approx 1800 Sq Ft for reference purposes. What was curious was the price. On our current arrangement we pay $80 every other week for two folks to come out, no contract, no fuss. With Austin All Maids, it's done by the hour and with three folks the cleaning came to $125. So for $45 more, we got pretty much the same result. We weren't provided an estimate, which would of been nice, but had the result been significantly different, it may have justified the cost. We don't feel like we were taken for a ride or anything, but the cost didn't justify the means. Perhaps if they would of first sent out an individual to do a review of the house and then quote us a price, we could of saved them the time and us $45, since I doubt we would of hired them knowing that going in.

We moved out of the rental and into a house, and I was anticipating the cleaning magic these guys…read morewould do for us. The moveout clean they did at our house was redonk. The landlord was super happy with how crazy clean the place was and thanked us several times for having it cleaned so well on our moveout. He even talked to us about our deposit...!!!!! No stone was left unturned...fridge, oven, exhaust, windows, doors, floors...you name it, they hit it. It was so clean I made a little peepee in my pants. Thank you so much for squeezing us into your crazy schedule and making the moveout clean work so that we could be out of the rental by that Saturday instead of Monday!!!!!!! Haaaaaappy!!!!!

I had such an amazing experience. I was out of town while they cleaned my place, and coming home to…read moreeverything spotless was honestly the best feeling. Every surface was sparkling, things were organized, and it felt like walking into a fresh new home. I've tried several cleaning services before, but no one has paid attention to the details the way they do. They clearly take pride in their work -- the little things were done right, and nothing was overlooked. Reliable, thorough, and truly top-notch. I'm so grateful I found them and will absolutely keep using them. Highly recommen

The owner just called, yelled at me, threatened me about how powerful she is in Austin and that if…read moreI left a one-star review, she would tell people and make my life miserable. Issues with service: They do not use cleaning products. They use your dish soap on your kitchen counter to clean your counters and bathrooms - zero antibacterial cleaners used. I tried working with their team four times, gave clear and respectful feedback, and the owner called to cancel 30 minutes before, denied providing poor service, and threatened a customer. The other team member is great, he was always professional, but it's a bad sign when the CEO/owner doesn't respect or acknowledge poor cleaning services and has an ego about their years of experience instead of remedying the situation. She only changed her mind on canceling the service when she found out I was going to leave this review after 6 minutes of gaslighting me. Unprofessional, poor cleaning, DO NOT USE.