Owner didn't blow dry my short hair...I had a stylist older woman cut my hair & did a great job...I…read morewas told the owner doesn't like to blow dry short hair.

Amazing service would definitely recommend this place if you want your hair done by professionals…read more Very affordable place. Great vibe they make you feel comfortable and relaxed. 10/10 will come back!

Happy New Year Yelp Community…read more I just got the opportunity to read Jonathan's response to me which is just hilarious to me. 1) I said keep the length only if possible while removing all dead ends. The length wasn't the issue. The issue is with the request not being completed as asked. I said to remove all dead ends (a necessity)- I was ok with going shorter and as short until my healthy hair was what remained. With no particular style in mind: layers, bob, etc. So, it seems the comprehension skills is a problem here. 2) I didn't dry my hair in any particular way whatsoever. It was naturally air dried which is where my issue lies. 3) I also have the receipts from both Aly and the MAS texting feature just so we're clear, not just Aly and no one, I repeat NO ONE, followed up with me. And that aside, the issue lies with yall wanting to charge me money to "correct" the unhappy visit. Yall really would rather charge $12 than ensure a client's satisfaction. Talk about WACK. 4) Many of my friends who did go to MAS no longer go and I've recently visited a new salon where all MAS hair stylists are apparently at now and whom I've personally ran into. So, if THAT doesn't say something about your management, I don't know what does. 5) Love my new spot. My hair is gorgeous and healthy, no thanks to MAS- a joke of a salon. Original Review: I've been super busy, so it's a slightly delayed review, but I'm making sure that I make the time to leave this review because my third visit to the salon will certainly be my last. I'm incredibly disappointed with the service and the management's desire to make things right. On July 15th, my appointment was supposed to be with Alex (whom I adore), but something came up so they asked if I'd be open to seeing Aly. I figured I would give her a try, because I was in dire need of a hair cut because my split and dead ends were horrendous to say the least. I asked for a color balancer (ash mushroom brown) and a cut/trim emphasizing several times the importance of keeping the length (IF POSSIBLE) while removing all the split/dead ends (A NECESSITY). 1) I didn't get ash mushroom brown that I requested, but I know how coloring hair can be a bit difficult so I didn't even mention it and make a big deal. I still liked the color so it didn't bother me. 2) It was styled (curled and brushed out for a blow out look) and anyone who knows when hair is styled, the damage is sort of masked and harder to tell. I could tell my left part was soft but my right part felt a bit crunchy. I didn't pay it any mind because I figured it was perhaps due to the product she put in my hair (gloss spray or something, I don't recall). 3) I didn't wash my hair, because I kept the style for 2-3 days until I needed to wash. As soon as I washed and dried my hair,I could tell right away that it was unhealthy, still full of split and dead ends. *See mirrored image, left vs right side of my hair (it's so visible, it's ridiculous). I was just going to live with it, but I thought to myself, I paid good money for this service and it should be fixed with how I asked because it's one thing if I didn't stress the importance of cutting off the split/dead ends, but I DID...MULTIPLE TIMES. 4) I contacted Aly and explained to her the situation. She said I could book a $12 bang trim to fix it. I was going to do that, but after some thinking, I didn't think that was the proper way of handling this to right their wrong. Don't get me wrong, I can definitely afford a $12 trim but that's not the point. It's the moral of it all. I shouldn't have to. I'm not asking for a whole new cut and color. I'm asking for you to fix what you didn't do as requested which I PAID FOR. But no...you want me to pay more money for you to fix this...make that make sense. So, I also reached out to management. They told me the same thing, but I flat out told them that I didn't agree with their proposed solution. Then, they told me that Aly would contact me. Guess what? She never did. Then I reached back out to management and no answer. SAVE YOUR TIME AND MONEY FROM GOING HERE BECAUSE THEY CLEARLY DON'T CARE ABOUT CUSTOMER SATISFACTION AND ONLY CARE ABOUT MILKING YOU FOR EVERY PENNY EVEN THOUGH THEY ARE THE ONES AT FAULT. Not only that, they can't seem to get a color and cut correct to begin with... If you couldn't tell from this review, yes, I'm taking my business elsewhere and never recommending anyone to this salon EVER.

The head incredible. It feels so good and as much as I enjoyed it, I wouldn't go back there…read moreever... I wrote a bad Google because they really damaged my hair and made terrible and wouldn't refund the money... So they got about you plus the owner was very unprofessional etc... it was so bad and the stylist, Kristy tried her best, but the extensions were put in wrong. My hair was damaged and she made it purple... Not the end of the world, but they the mess they made... But when I wrote a bad review... The owner threatened to call the police... thanks, I needed that laugh and then she proceeded to tell all these lies that are just ridiculous... Anyway, don't go there if you come out with your hair looking somewhat decent... If you wanna look like a Muppet absolutely go there... It's a rather unpleasant atmosphere... I think they try their best but they're pretty incompetent

I went to an Aveda salon when I lived in San Diego and I loved it but this one was filthy,…read moreoverpriced and impersonal - not what you expect in Palm Beach at ALL. It felt more like we were in some remote, filthy backwoods salon, without the friendly people! The staff here literally ignored me for the first 15 minutes I was there. When they stopped ignoring me, they were rude! Not up to par for Palm Beach in any way.

I wrote a review about a year ago on how amazing the salon is, and just wanted to once again say…read morehow happy I am with them specially Rosemary. I had my haircut done again yesterday went to a wedding and got so many compliments on my haircut!!!!! Love Aveda Colorist Salons Spas Salons!!!!! Patricia Jimenez

I don't go here too often because my hair is in braids 95% of the time. However, I go here in…read morebetween braids to get a wash, trim and conditioner. I must say this "palace" salon is run very professionally and organized! Go and see for yourself and you won't be disappointed.

Had the best haircut by Barry! Have gotten so many…read morecompliments. I use a wheelchair & everyone was very accommodating.

They took us immediately and were very accommodating for our 2 person appt…read more It is a large salon with plenty of space and light. They are located in a shopping mall with a Publix market and a huge sign to not miss it. Good amount of parking. Clean and neat. So important. Well stocked tools of the trade and seems hygienic. The sinks are comfy and they have a silicon neck protector and the chairs have a lazy boy type foot rest. They also are careful that you don't get wet. They have a nail salon in the back, which is a one stop convenience. Katie my hair dresser had the same cut as mine and did a great job with my bangs. I can't speak to color or cuts but all else panned out.

It looked nice when I walked in but I was sat next to some puppy pee pads for my pedicure! The lady…read morenext door to me was holding a dog and I think she worked there. This cannot be up to code for professional salons! Please see response of salon below. I cannot believe they stand by the fact that there was urine right next to me, (not next to the woman with the dog), that it was acceptable, and indeed sounds like it might happen again. No apology or explanation was made to me at the time. If they had apologized and offered me some kind of a discount when I was first sat down, I would not have written a bad review. Everyone makes mistakes, but it is how you deal with them that defines you as a business keeper and as a person.

Salon Edge is everything a salon should be: luxe, modern, and squeaky clean. Their team is…read moreprofessional, incredibly talented, efficient, and super sweet! It's a bit far for me, but well worth the drive! I'm so happy I found this hidden gem! I'm really picky about where I get my hair done, but once I find a good place and a good stylist, I let them do their thing! I figure they know more about hair and beauty than I do. The problem was that my search for the perfect place had prolonged to the point of disaster. My roots were showing, and my hair was a dry, brassy, overgrown mess.Thankfully, Erkan transformed it into bouncy, beautiful bronde curls with honey highlights. He had special techniques for cut and color that I had never seen before. So happy with the results, I keep getting compliments about it! Everyone there is incredibly nice and friendly. Great experience!

Sonia did a consultation with me 2 weeks ago and gained my full confidence. I went in for roots and…read moregloss with Sonia and I could tell she knew what she was doing and was very confident yet humble in the way she approached things. She's very pleasant, professional, polite, honest and answered a million questions that I had! I can't wait to do highlights with her! Pierre did an amazing voluminous sexy blow out which is exactly what I asked for ! I can't wait to go back for a haircut ! Sara did a lovely shampoo and I felt very relaxed. Gerarda and naisa at the front desk were also very pleasant and helpful. After seeing my old stylist for 20yrs, I'm grateful to have found this team, I can't wait to go back!

I had a pedi with Martha on March 4rth and it was a gross disappointment. She did not apply any…read moreskin softener to the bottom of my feet before she exfoliated them. When I said something, she replied, "you do not need that." She could not be more wrong; the reason I don't need that is because everytime I get a pedi (every 3 weeks) skin softener is applied and the bottom of feet filed. DUH! She also did not wrap the polish over front edge of nail, such that there was a white unfinished line across the edge of the nails. Really! There were no warm towels or foot massage. Grossly overpriced for a deficient lousy service. Makes the Brazilian Court look awful!

Been a client for over 10 years after being away for 4 months returned to get a hair cut where I…read morewas rudely spoken to by Frank. He accused me of booking a color and a cut which i did not. He said you can't come in here and change what you want??? Extremely rude. I only booked a hair cut. I ended up walking out never got my hair cut and I will NEVER return. Michelle said nothing to her husband in fact she made me feel like I did something wrong. Many other places to go that treat you with respect! Frank is an unhappy rude person.

I am new to the area. I was looking for a place to get my hair done regularly. I was given a 5 PM…read moreappointment and I arrived at exactly 5 PM. At 5:40 PM, I was still waiting to get my hair done. I looked at my watch and then looked up at who I believed to be the owner. He said to me, "don't look at me like that. I can't even get people to work, if you can't be patient; then I don't have time for you!" I politely responded, "I am patient, but my appointment was for 5 PM. " I couldn't believe the way he spoke to me (or anyone) in such a rude and harsh manner. It was uncalled for. I then said that I would leave. I had to call my husband to pick me up and I just sat there and silently waited. When my husband arrived at 5:50 pm, I walked out, turned to him and thanked him for my 5 pm appointment. His rudeness may be part of the problem that he can not find people to work there. If he treats customers this way, I can't imagine how he treats employees.