this is one of the worst nail salons I've ever been to. Just to keep it short and sweet…read more When I first walked in there, it was pretty nice, but as soon as I sat in the chair, this middle-age lady started doing my nails, and she started rushing and she applied the acrylic way too thick and then the acrylic proceeded to burn and she told me it was normal and after I explained to her that it was burning bad she sprayed some it She told me she was file them down to the shape I wanted, but she never did and I had to keep going back and telling her that this wasn't right She also filed them down way too short and tried to charge me $30 It got so bad to the point where I had to tell my mom and we almost had to leave I left with the nail designed that I didn't like and I didn't ask for Long story short, I would not be attending this nail salon ever again If you're looking for a better alternative, go to Queens

I visited the salon for the first time, and was greeted by the manager who was very welcoming! The…read moreservice was amazing, and it was a very nice place. Amy did a great job, and I will be coming back soon.

I've been a few times now and every time they do an excellent job! My nails always end up looking…read morelike the picture I show them from the shape to the artwork. On top of that the staff is very friendly and the location is super clean! Definitely my go to place.

Convenient place to get your nails done if you live in Augusta and Martinez Area. I don't get my…read morenails done all that often but tonight is my niece's prom and graduation ceremony from middle school to high school! Very proud of her! Anyways! So her mom got a classic pedicure reasonable price of $20.00. But listed on the wall as $10.00 I got classic manicure for $20.00 but listed as $10.00 ( wall chart needed to be updated) and my niece had classic manicure, with tips added: $31.00 and classic pedicure. A bit steep! But worth it! Definitely enjoyed the girls day out! 4 stars given because besides Ms. Lisa nobody speaks english! I don't understand why the employees at nail grooming places don't speak the language after being in business for x number of years. And isn't it about time they gave out a list of services with some details on it? Also it was hot outside like 90 degrees Fahrenheit, but then it was warmer inside.. I did mention it to the older lady who was doing my nails, but she kept smiling and said something in her language. (I wish I knew what language they speak, would love to learn a new language but didn't ask as too scared to sound racist) Anyways..Back to the story..Finally, somebody spoke up to Ms. Lisa and she called another lady who after an hour came and not only had a pedicure done but called HQ to fix the cooling system. While waiting on my niece, I noticed Mr. Charlie (a chap who works there) bringing 20X20 filters.. Other services they provide included getting eyebrows waxed and shaped. Though I never get that done, scared of being burned! Helen Nails is super clean, so if you are an OCD for cleanliness.. This is a place to come!! Everyone needs to be pampered once in a while so come on and support your Mom and Pop businesses..

I've tried several nail salons around Augusta, and this one is by far the cleanest I've found. They…read moreclearly take sanitation seriously and follow all cleanliness regulations, which makes such a difference when you're getting services done. They also recently got new massage chairs, which made the pedicure experience even more relaxing and comfortable. On top of that, the nail technicians are incredibly talented--the nail artwork is some of the best I've seen. Every design is detailed and beautifully done. If you're looking for a place that combines cleanliness, comfort, and amazing nail art, this salon is definitely worth visiting!

I switched to this salon after my nail tech went on maternity leave. I always get builder gel…read moremanicure and then gel polish on top. The quality is good, I am pretty picky so I typically find small mistakes wherever I go, but nothing absurd from Royal. The staff tend to be loud/chatty between themselves but I don't mind it much. There isn't a huge selection of gel colors to choose from but I've always found something that I like. Will keep going back while I'm in Augusta!

Been here twice! Awesome image! The nail palace has just moved into this location remodeled from a…read morehabachi grill to a nail salon. Totally elegant to me. All I really need is a mani pedi , no massage and I'm good. Just easy on the eyes. I usually like for the younger salon person to help me only because, from me getting older eye site tends to go. Anyway, i ended up with the older lady to start with and the second time as well. We had small conversation and she did an excellent job. I met an old friend that I had had lost contact with that now works here, Cathy, it was great to see her and she came over and we chatted for a bit. In speaking with Cathy, I let her know I had concerns with other salons and the sanitary conditions. Not only did this place look amazing, she also assured me and along this time , the lady helping me, pulled out newly packaged utensils.. I have an issue with my immune system right now but I was totally at ease here. I do take my on utensils for them to use butttt not required. Thanks for a great service and a clean , sanitary salon with nice people. If it changes, I'll be sure to update my rew

Ask for Shay, then thank me! She did a great job on my spa pedicure. My ingrown nails were treated…read moreexpertly with TLC! I love the sparkly interior!

Interior is really beautiful, clean, and relaxing. Not a very busy or loud place on a Sunday…read moreafternoon before Masters week. I got cat-eye gel and my friend got a very relaxing pedicure. I liked how well they took care of my cuticles and my friend loved some of the add ons to the pedicure like heated neck pad and hot towels. we almost didn't come because of the reviews but once we saw the interior we had to come inside. Very inviting! Nice quiet people working here!

THEY DESERVE ZERO STARS!!!! So, I'm just in town for a short visit and found this nail shop. The…read morepost one set of prices but then nickle and dime you for EVERYTHING! It's ridiculous. As for the service, they rush you through your pedicure abs then don't polish well. The main lady here is super rude too! I was going to get my nails done but after her attitude and the poor job of my technician (Daniel, I believe) I decided against it. It's sad when service is not paramount at a SERVICE BASED BUSINESS! My suggestion to them is: if you want to charge extra then at least provide something EXTRA in your service. Try being FRIENDLY and providing a SPA LIKE ENVIRONMENT! I DEFINITELY DO NOT RECOMMEND THIS PLACE!

Nobody speaks when you walk in. They rush through like your not fixing to pay $100 for a 30 minute…read morejob and cant even ask you how are you in the process! i have been going every 3 weeks but today drew the line. I WILL SPEND MY HARD WORKING MONEY ELSEWHERE!!!!!!

Had a Delux pedicure today and it was the best I've had since moving to Aiken 2 years ago. Took an…read morehour, not 20 minutes like other salons. Price only $45. Worth every penny. I'll be back again.

I've known Tony forever and got to finally find him again. When everyone else told me they couldn't…read moreput nails on for me because of an injury I have, he made it happen and they look great. I'm very pleased!

Disappointed that only a couple days after getting a dip French manicure my nails are chipping and…read morepeeling along the edges. While the people were super nice and the facilities well maintained the quality of the dip manicure is poor. Unfortunately my nails lasted only a couple days before the dip started to separate from nail and peel up on the sides after paying $72 which is on the expensive side. I have been getting a dip manicure for years and typically my nails last 3 weeks with no issue. Upset these only last a couple days while visiting Aiken on vacation.

I have been going to this nail salon for several years now. My favorite nail tech is Mia. She's…read morevery efficient and she does a wonderful job.

This was my first time here and the quality of service is subpar. The lady that did my pedicure was…read morenice and very meticulous with my nails but did not clean up the nail polish around my nails which is very standard. The lady that did my manicure was so rude and made me feel like I was burdening her. I asked her not to cut my nails down but she said she would cut a little bit to make them even. Then she just started cutting like it was nothing and didn't even bother to check if it was even on both sides (it wasn't as seen in the photo). I had such a nice length and she just butchered it. I asked her to shape them as square with rounded edges and she kept super square and sharp on the edges. I had to file them down myself when I got home after paying for a service that was supposed to do it for me. Bottom line I will not be returning