Always great service. The only place I go to get my nails done. No matter who does my nails, they are always perfect.

I was visiting the Fort Benning area from California for a few months and decided to try this nail salon for a pedicure. Unfortunately, my experience was disappointing because the salon was extremely hot inside. From around late morning, the salon became crowded, and it didn't feel like the air conditioning was keeping up. Sitting for a pedicure, especially one that uses warm water and steam, became very uncomfortable because of the heat. I ordered the Margarita Pedicure, which cost $87, plus an additional $7 for gel polish removal. For the prices being charged, I expected a much more comfortable environment. My nail technician was very kind, professional, and did everything she could to make me comfortable. This review is not about the staff--they were wonderful. I actually felt sorry for them because they had to continue working in the heat all day while constantly moving around and serving customers. The temperature inside became so uncomfortable that I decided to skip getting my manicure there and went somewhere else afterward to have my nails done. I hope the owner addresses the cooling and ventilation in the salon. Customers are paying premium prices, and the employees also deserve a comfortable and safe place to work. Until the indoor temperature issue is resolved, I personally would not return or recommend this salon. read more

A bit pricey but for the massage chairs, hot stones, massages, etc the quality was all in all very pleasing. Had a great experience and the staff was very nice and helpful.. even brought me tea while I was getting my feet done. The vibe was perfect with tranquil music and massage chairs you can actually feel ! read more

I went to Posh for lashes. Less than 24 hours later this is how they looked. I immediately called and was told that they don't refund. I said that I would come in today to have a replacement service. I decided over the weekend that I did not want more lashes from them and asked for another service for the same or a lesser price. Hong the owner said No! I hate when people act stupidly and mess with my money. I told him that I was going to post a bad review and he said, So what! Go ahead. Then I said that I was going to tell everyone that I knew not to go there. He said, Go ahead! I don't care. $35 isn't much to some people but I don't throw money away for nothing. I can fill my gas tank for $35. I then said that I was going to stand in the parking lot outside his shop with a sign , and asked would he give me my money back and he said No! How arrogant for $35. I am not going to hold up a sign in the parking lot. I did post this review on his website and this one. I am now going to find out which licensing agency allows him to operate in America because in America we have rules and laws governing businesses and I know for a fact that keeping my money is illegal. read more

Posh Spa and Lounge - Lashes - Massage Near Me - Columbus, Georgia

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Bad manager! Price gouged young teens. Made up own prices when confronted. Very unprofessional!! read more

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I routinely use the Posh Spa for manicures and pedicures. The service is consistently great.

Wax lady BURNED MY SKIN while waxing eyebrows! SEE PIC BELOW. COLD UNFRIENDLY attitude while performing service. Neither lady nor manager apologizes until asked to do so! Manager MAKES EXCUSES for damage and poor service instead of taking accountability and reprimanding accordingly. BLAMED me as the customer for asking questions (my right) regarding price discounts. DO NOT SPEND your MONEY at this terrible salon! CHECK OUT ASPARA NAIL SALON that's near by! read more

Posh Spa and Lounge - Massage Near Me - Columbus, Georgia

My daughter and I went in and had Mani pedi's a week or so later we both had warts on our fingers. It was dirty and tools were not sanitized I noticed as we sat there and not so pleasant. Will never go back​! read more

It breaks my heart to write this review but it's been a month since they opened back up from the lockdown and today they imposed a charge of $5 for gloves and mask. Required to wear during your service. You must used theirs not your own. Sadly, I won't be getting my nails done again! DIY is looking better and Better. read more

I got my lashes done here for the first time and they are HORRIBLE, no volume and are uneven. Please do not get your lashes here! I now have to have bulky low lashes for my beach trip because they told me they didn't have the chemicals to remove them for me. read more

Posh Spa and Lounge - Massage Near Me - Columbus, Georgia

Went there about 2 weeks ago for a fill in at the last minute. Staff was friendly, however I will not be returning. My gel polish peeled off my nails after 5 days and I have never had that happen before. I know to stick with Palazzo nails by Kim. read more

Overpriced and overhyped. Don't waste your time or your money at this place. I waited an hour to get a mediocre pedicure. Within two days of my pedicure the polish was already chipped and peeling. Like I said, don't waste the effort. Not worth it. read more

Looking for a nail salon EXPERIENCE? This is where you need to come!! Customer Service at it's Best!! Everyone is very professional and friendly!! Who doesn't want to relax with a mani-pedi with a glass of wine?? No one does it better!! Kim is the BEST nail tech in the city!! read more

Posh Spa and Lounge is my daughter's and I favorite place for a mani and pedi. The atmosphere is clean and relaxing. We are always happy with our nails. They have a large section of nail polish. The technicians are friendly and do a great job. The prices are a little higher than other shops, but it's worth the money. Also, they offer rewards for being a repeat customer. read more

I had a fantastic experience at the Posh Spa and Lounge on Sep 15th. The staff were friendly and professional. Amanda did a great job with my mani/pedi in a clean and beautiful spa setting. Hoang was available last minute for a full eyelash service, he explained the service, cost and expectations. All and all I had a positive experience and will recommend Posh Spa and Lounge to friends and family. read more

So unimpressed with this salon. I have been here two times before just for an eyebrow was and it was always fine. A friend wanted to try it out for a pedicure and I needed a new SNS/dip set. I was terribly disappointed. My technician was rude, no personality, not personable, left dirt under my nails and was so rough on my hands that they ached until today (two days later). I'm so disappointed because the color selection is amazing. Loved all the options. Then going up to the front I was charged $47. I asked why and they charged me to take off my previous dip set even though I was purchasing a brand new set? And for $7? Absolutely not especially not for that kind of poor quality service. But strictly for customer service I will never use Posh again. The lady next to me came in a day after she had gotten her nails done because a nail fell off (umm...) and my friend who got a pedicure also started chipping not even two days later. Pass on Posh. read more

Used to love it post COVID. Went there in January and got a nail fungus on both hands. Took months to recover.

I quite honestly have never written a Yelp review but I do look at them, so I feel obligated to save a girl from having a bad day. I went in and asked for the Pinterest photo. I specifically said I wasn't picky how the peaches looked I just wanted a fun design. The nail tech showed the picture to his coworkers & just sat back down not saying anything. We get to the end of my service & I asked where the peaches were. He then decides to tell me that no one could do that design. My problem isn't that no one could do it, it was the lack of communication. If he had told me from the beginning I would've asked for polka dots or something very simply, but instead I walked away with an over expensive and honestly crappy, rushed manicure. I've been here multiple times, but will not be returning back. read more

Posh Spa and Lounge - Massage Near Me - Columbus, Georgia

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THE WORST EXPERIENCE OF MY LIFE! My nail tech walked off from me and said he wasn't doing my nails anymore because I pointed out that my color was off and my nails were clumpy! He got extremely angry and walked off and refused to do my nails. The most UNPROFESSIONAL nail salon I've ever been too in my life! Another nail tech told me nobody wanted to do my nails because "I look picky" The issue was not resolved and I ended up Leaving with clumpy nails! Don't waste your hard earned money here! read more

This salon is suppose be like a spa? I couldn't believe the pedicure chairs were completely worn and broken down. They have not done any upgrades to give that "spa" atmosphere that they are trying to sell. Had a wax and the room was filled with supplies and an overall disheveled appearance. Very disappointed when you pay top dollar for the experience. read more

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I was asked to provide medical documentation to prove that i was sick because i had not used my 75.00 gift certificate that my daughter purchased me for mothers day last year. I am disabled with chronic heart failure, forgive me for concentrating on trying to breathe and barely being able to walk around on a daily basis. My mind should have been on getting that pedicure done before it expired. The gift she was giving me to make me smile has turned into yet another disappointing reminder of my condition. Thank you to posh spa and lounge Hoang Bui and Amanda Ramirez for your lack of kindness and understanding you have provided. Only gave a star because i couldnt post without it. read more

I had the fabulous Leona. She was very personable and professional. I had a regular mani pedi=$50. The only complaint is I didn't see the fall colors until after I had my pedi, but that was my bad. If you want to try Posh for the first time definitely book an appointment with Leon read more

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This place is so obnoxious. They charged $285 for sub par nails that were already cracking and smudging before we left. We received 2 sloppy mani pedi's. They nickel and dime you at every corner and the staff is unbelievably rude. We will never again support this establishment. read more

Today 05-26-2023 I ask for a pedicure and manicure, then I have a cracked gel with bad shape. This look like I did my nails by myself. this was my first and last visit. read more

I came in late after work to get my nails done (for a wedding that takes place tomorrow), so I understand that it was close to closing time (I came in at 4:30). They assured me it wasn't a problem and got me in. My nail tech rushed through my nails, was not paying any attention to what she was doing, was reading something on her phone the entire time and was yelling at her coworkers constantly. She checked the length on one of my nails with me once and then carelessly did the rest. The receptionist was the only employee that seemed to care and was trying to assist the customers. I paid $40 for this set. read more

Posh Spa and Lounge - Gel manicure (peep the index finger) - Massage Near Me - Columbus, Georgia

I went here on 4/17 to get my nails done for my birthday on 4/18. I had just gotten in town from working in North Georgia and I was exhausted but looking forward to a pedicure and manicure. When I got there, I asked if they did builder gel (aka BIAB) to which the receptionist said no, but that I could get gel X nails to which I agreed to do. We started with the pedicure, and I was very close to dozing off since the massage was so nice. The guy painted my toes and got me to sit at a table for my nails. He talked me into dip powder instead of the gel x, and I let him know I just didn't want them bulky and he assured me they wouldn't be. He glued the tips on and started shaping them into an almond-like shape. He asked me if I liked them and I mentioned again I didn't want them to be bulky to which he said something about them getting filed. He dipped my fingers into the actual jar of dip powder, (including my open wound pinky from his buffer hitting it) which I now know is unsanitary. Anyway, I had to go back on my birthday to have them fixed. The guy that fixed them did it in less than 10 minutes with an e-file and didn't fix the top coat or re-dip them to hide the sides of my nails being now bare. The shape looks a lot better, but the dip is cracking where it was refilled and not reinforced. I also just started looking at my toes and noticed the gel polish was flooded on my cuticle and is now lifting. I loved this place when it first opened up, but unfortunately I will not be going back. I spent over $150 and feel like I was robbed. read more

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I walked in and didn't have to wait. The front desk attendant offered us a non-alcoholic beverage. The facility was clean and the service was nice. Overall, I just wasn't wowed and I felt like the services are a bit overpriced. I paid $46 for a basic pedicure, a cut down on my nails and a water. No read more

I have been going to Posh a few times a year for a couple of years, and was surprised when I saw on Yelp that there were several bad reviews. So I decided to check it out again to see if something had changed. Happily, it was just as wonderful as it had been every other time I have gone. The receptionists were very friendly, Tram did my pedicure and paid close attention to detail from start to finish. She was so polite and professional I would definitely recommend asking for her. I watched other customers coming and going and everyone seemed very pleased. The only negative is that I went early and they were cleaning and it was pretty loud. But to me that just shows they care about the store and want to keep up the standards. I will say that I always get a simple mani or pedi, nothing fancy, so I can only speak to those services and I continue to be happy with the results! read more

I'm new to the area and it's safe to say I've been traumatized by previous experiences at other salons in the area. After having resin gel nails for over 2 years I've had to switch to acrylic (hard gel isn't a big thing here). I guess I missed Posh when I was doing my salon search and I wished I came here in the first place. I called in and was able to make an appointment on the same day. I highly recommend coming in with an appointment. Hong did my nails- I was able to explain to him what I like and what I didn't like and we decided to start with a new fresh set. I told him I didn't like the tip to be so thick so he filed them to PERFECTION! He told me about their guarantee and to let him know if there's something I want to change, so helpful and that really made me feel comfortable as weird as it sounds. I just went in for a fill and got the same great service. Since my first appt I was clumsy enough to break half of my pinky nail opening a door and Hong was very gentle with it. Saw some unhappy reviews about the price- just be sure you ask your tech what everything might cost, don't be afraid to ask, I promise it will make you feel better. I'm really glad I gave this place a try and can't wait to come in and get pedicures too! Thanks Hong! read more

Posh Spa and Lounge - New set. Ombre with coffin shape, please remember that those have an upcharge for it. :) - Massage Near Me - Columbus, Georgia

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Ran in to get my acrylics taken off that another salon completely butchered! Had my acrylic taken off and shellac applied in less than 45 minutes! Super clean, fast and easy salon to go to! My trip ended up costing me $25 and that was a STEAL! I'll be back read more

Posh Spa and Lounge - Massage Near Me - Columbus, Georgia

So tried this place a few times to give it a fair shot... was disappointed the first time but didn't take any pictures. This time I did. They require gloves and mask which is fine but if you are not cleaning your stations, pedicure chairs and a long list of other thing then what is the point? While I was getting g a pedicure I observed one person leave and then new person put into same chair without sanitizing. Also the employees were walking around with out mask or half off mask. They are charging for mask and gloves as you enter and if you have signed a waiver for covid-19 one time it isn't required when you return. I would say 2 weeks later but I am on day six and already need my nails done again. Very over priced for the terrible "ombre" nails and not clean. Do not recommend. The photo shows how my cuticles were trimmed until they started bleeding, And all of them are lifting. NOT 45 dollars worth for a fill in. To many other places to go to experience that again. read more

Posh Spa and Lounge - Ombre nails. 6 days after. - Massage Near Me - Columbus, Georgia

I went there with my mom on 1 Aug 2020 at 5:00pm. At first it started out great but things changed. 1. When u read the pamphlet for the pedicure u may not get exactly what it says. I expect what is described on the pamphlet- I got the MARGARITA pedicure - it says that limes would be used - well they don't use it. A lot of the descriptions are not what you're going to get 2. This was the MOST appalling: I asked the owner, Hong, where were the limes and he said " The Mexicans took all of the limes for their Corona beer". I looked at him and told him that was not funny at all! Who says stuff like that! Totally racist! He really thought he looked cool saying that! 3. Be careful when you start services - They charge for every little thing and you get surprised when u get to the counter to check out. 4. Lisa got rude towards the end of service.. My mom was trying to explain to her that she has colored powder out on her nails in Texas - Lisa gets an attitude when she was explaining terms - She was trying to tell her "Full Set" meant full set of fake nails today .. Lisa turned into a whole different person - soo much attitude! 5. Lisa charged me $7 to take the polish off my mom's toes - the pamphlet says to take gel off it's $7 she has never had gel - she only had polish - Lisa was not trying to hear it - strange because Lisa took the polish off - she knows it wasn't gel - So I got ripped off!! 6. Amanda was awesome! 7. Make sure you know every fee before u sit down - two pedicures were $150.00! That is ridiculous! read more

I went in on a Sunday to get dip with a manicure and a pedicure. That same night, one of my nails polish cracked. By Thursday, about 7 of my nails were cracked. I called them to see if i could go in to get it fixed, and they told me i could as long as its before the warranty expires. I went in on Friday to get them looked at and fixed. The tech who had originally done my nails was the one that had to fix it, i guess. She seemed very pissed off that i was back to get them fixed. I kindly asked her if she could make the polish a little thicker because my nails are very brittle, and perhaps that is why they cracked. She didn't even acknowledge that i was talking to her. She then said something like "you only have a few crack nails". And i said, "no. If you look in the light, you can see that almost all of them are cracked." So she proceeded to fix my nails. I could feel she was very tense and i felt like a huge burden to be there. Well, after paying like $60-65 for a manicure, i sure as hell didn't want to drive 30 minutes to get my nails fixed after only a few days, but there i was. So whatever, she fixed my nails in a rush and didn't even bother to clean them. My fingers were all dirty and sticky with dip polish. I loved this salon and the environment, but this experience really sucked and made me feel really bad, so i wont be coming back. read more

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I've been going to Kong for my gel manicures for months now. They usually run between $35-40 which I feel is reasonable because it's gel polish and lasts a long time. I came in for my pedicure and was satisfied but I was BLOWN AWAY at the cost when I went to check out. I've gotten pedicures in the past that were in the $25 range, but today I noticed they had gone up to $37 for just a basic pedicure!!! I paid it although I did mention that I thought that was very high for what I considered to be a "run of the mill pedicure." Just to make sure I wasn't going crazy, I looked up the prices of some other spas in town and like I suspected, they were ranging from $22-28, with even an upscale spa pedicure priced at $32. Unfortunately, I won't be back until they are reasonably priced again. I don't feel like I received $37 worth of service today. read more

Love Victor and my dipping powder mani! Great ambiance lots of color choices. Had a nail chip and it was repaired under the 10 day guarantee! read more

Posh Spa and Lounge - Massage Near Me - Columbus, Georgia

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First the pros: it's a brand new salon with plenty of space and plenty of stations. The tools were all new and sanitized. They have a large selection of services. I had a pedicure which was quite good. I thought the prices were a little high for the area, but not way out of line. The con: the man who did my pedicure asked too many questions, to the point of being intrusive. He was more than nosy. It was almost offensive. It was not a relaxing experience at all. I got in the car more stressed out than I was before the pedicure. Bottom line: I won't be back. read more

This place is a joke. I went two days ago to get my gel on my toes changed and my SNS on my nails replaced; long story short they are overly pricey for the quality of service for sure! Gel toe nail polish change with my pedicure was $27 and SNS dip polish change with no manicure was $50!!!!!! Insane prices when my nails like they have been done for over two weeks; polish looks half done and it's all in my skin. I wouldn't recommend this nail salon to anyone who wants to receive the bang for their buck! I don't mind paying for quality services but I would give this experience a 2/10. Don't go! read more

I have always received excellent service at this business until today. I met a friend for our monthly visit. The service was poor and the technician rude. I asked for clear polish on my nails and she just oiled them and said fine. I called to make the owner aware which did little good. I'm disappointed. read more

I was floored by the low-class receptionist with an entitled attitude. Quite rude if I do say so myself. She appeared to be more of a line-backer than a receptionist. Would be more suited for a bouncer than someone who works at a front desk. Her harassing and attacking mannerisms made it a miserable experience. But wait, there's more!!! They charge extra for every little thing. I'm surprised they don't charge you to breathe the air. Want your cuticles picked? $80. A drop of cuticle oil? $50. Lotion? $75. With their prices, you would think that your nail polish was made of pure gold. I will tell everyone I know to avoid this overpriced, unrealistic, rude nail "spa". The menu is delusional. Do not go here. read more

Got a pedicure here and she cut my nail further down than she should have and it started bleeding. Not too fun.