My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Tim and Kendle came out today and did an outstanding job. They quoted me over the phone/text for…read morethree oversized rooms, and the price was very reasonable. What I appreciated most was that there was no up-charging when they arrived -- everything they said was included was actually included. We have pets, and they were fully prepared for that. No sales pitch for "extra" enzyme treatments -- they simply applied what was needed and got to work. Both of them were friendly, respectful, and completely professional from start to finish. 10 out of 10 would recommend. Great experience all around.

I chose this company based on reviews even though they were far and away more expensive than every…read moreother company. When the gentleman showed up in an unmarked car with a small machine he plugged into the wall, that should have been a clue. it doesn't even look as good as when I do it myself with my home carpet cleaner. usually when we have the carpets and upholstery done the house smells really fresh and clean. Everything smells the same. I no have to do it over again a week before we have a house full of people and we are out a lot more money than we should have been. Steer clear. This is NOT professional carpet cleaning.

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

Highly recommend. He did an awesome job. The carpets were really dirty and stained. I'm really…read morerelieved how well it turned out. Thank you Mike.

Mike did a great job cleaning our carpet. He was prompt and friendly. He explains what he plans to…read moredo to remove any stains, before he begins. Call him.

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Unfortunately, I didn't get to hire heaven's best carpet cleaning for their carpet cleaning service…read morebut I just wanted to express how amazing their customer service is. The owner of the company is very kind and responsive. Hopefully, I will get to use their services in the future.

The techs came to my home to evaluate whether they could clean a bed frame and a few rugs. They…read morewere punctual, personable and straight forward. They could clean the bed which is silk and one carpet. The other rug no because it contained viscose with wool. As they had time in their schedule, they did the job right then instead of coming back later in the week. The bed is stunning. The carpet is clean and fresh. I am beyond satisfied and have already recommended them to a friend for a much larger job. Thank you.

They did a great job on our silk blend rug. They got out some minor pet stains; now it looks brand…read morenew. Pricing felt fair, and they even had it done a few days faster than quoted. Five Stars!

Amazing people. Very knowledgeable about our rug and honest about what they could do to clean it…read more(really dirty). Will definitely use them again and highly recommend

This company is laughably bad. My wife had a technician come over to clean our couches and chairs…read more They left a mess throughout the entire living room, kitchen and dining room. A white film on the floors, leather chairs, windows, foot prints everywhere. It was stunning how much of a mess it was. When I asked them for a refund, Al's response was, somebody has to come back to try and make it right. When I sent him the photos and video of the mess that was made, his suggestion was to use dawn soap to clean it. "Comes right up, dawn is the key." Haha! Unbelievable. I tell you what, I'll come over to mow your lawn, and then fling the grass clippings all over your living room. "All you need is a leaf blower, blows right out" When I asked to speak with ownership, the response was, I'll pass on your message. Complete amateurs. I would not recommend.

I hired them to clean my carpet. The carpet looks better $325 later, but ironically, my laminate…read morefloor was completely covered in dirty footprints by the time the technician, Chris, left the apartment. I contacted Safe-Dry to let them know what had happened and the response was that someone would "get on [Chris] about wearing booties/taking off shoes in people's spaces" before the manager hung up. I fail to see how this helps me whatsoever with the floor he dirtied. If I am paying for a problem to be fixed, I don't expect another to pop up in its place. I am very dissatisfied with the poor quality of service and lack of appropriate response, and I therefore cannot recommend this company or its technicians. Look elsewhere.

Booked ATL clean for a move-in and was very happy I did. From the jump they were very responsive…read moreand keep me informed about everything from confirming the date , what time my cleaners will arrive, and forms of payment accepted. My cleaners name was Elvia and even though she was pregnant, she put in work, got things spotless, and got into all the nooks and crannies. They really went above and beyond my expectations even climbed on top of the counter and cleaned on top of the cabinets something I probably would've never done (sad to admit). I have to say I priced around and found that they were the best for what I was looking for. I would definitely recommend and rebook Atl clean in the future.

Honestly, they did an absolutely amazing job with my house! I scheduled a deep clean before hosting…read morefamily for the weekend, and the team left my bathrooms and kitchen completely spotless and sparkling. They were super polite and professional the entire time. Knocked off one star just because they are definitely on the pricier side compared to other local services, but for the high quality of work, it was totally worth it.