*** Updated 2.6.26 Service on my Venza purchased from here. The reason I keep doing service here is for the relationship built with Morgan in service. He takes care of my issues whenever they pop up (Previous tech may have blemished my car) Morgan got me buffed out. I appreciate his efforts when I arrive. I am treated like VIP by him. He should be commended! I will continue to service my vehicle with post oak as long as Morgan is there. Questions - reach out. Respectfully, Bryan Smith bryansmithatc@gmail.com P.S. thanks for the cookies at the snack station!! read more

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Classic bait-and-switch dealership. ​They advertised a used 2024 Toyota Corolla LE online for $18,687 including doc fees. But when they handed me the worksheet, the price magically jumped to $20,487 (an extra $1,800 tacked onto the base price and doc fee). ​Then, they tried to sneak in a $1,495 "Post Oak Advantage" fee for features the vehicle didn't even have. When confronted, the salesperson literally brushed it off and changed the subject. ​That is $3,295 in bogus, hidden fees--bringing a used car to a grand total of $21,982! For comparison, I just bought a brand-new 2026 Corolla LE at another dealer for $23,638 out-the-door with a much lower monthly payment. ​When emailed, management offered empty apologies but refused to fix the numbers. I have officially reported their deceptive pricing and paperwork to the Attorney General and the BBB. Save yourself the headache and go literally anywhere else. read more

Post Oak Toyota - Their worksheet - Car Dealers Near Me - Oklahoma City, Oklahoma

I purchased vehicles from Post Oak Toyota in both 2023 and 2026. I had very good experiences with the sales staff on both purchases, but the finance and delivery process left me disappointed both times. In 2023, I was told the "Post Oak Advantage" package on my truck included tint as part of a preloaded package. The truck I purchased did not have tint installed and nothing related to that package was ever added to the vehicle after delivery. In 2026, I specifically negotiated for a bed cover on another truck purchase. After delivery, I was told it had not been included because it was left off the financing paperwork. After researching reviews across Google, Yelp, DealerRater, and Carfax, I noticed many customers describing similar concerns involving add-on products, communication issues, pricing confusion, paperwork delays, and inconsistent follow-through. Based on my own experiences, I can understand why those complaints continue to appear. I do believe there are good employees at this dealership and some customers clearly have positive experiences. read more

Trying not to screw us maybe we would of a new 2026 Toyota rav4 Olivia was somewhat helpful Mr Chavez was the one that made us not want to buy the car by telling us that we weren't qualified for it so we left and went to Honda were we got a Honda pilot trail sport with the same features and more for the same price of a Toyota rav4 woodland but Honda does tell you that there going to check your credit score unlike post oak they didnt even bother with checking the credit score Would not recommend post oak Toyota go to a Honda dealer instead they always give discount for sedans and SUVs read more

I wanted to purchase this truck for my son's 18th birthday. When Post Oak called me back, they said oh that truck is $8,995. Do you still want it. I told them it was posted on multiple car selling websites for the price shown in the photos. She said oh that was a misprint. On every website? False advertising It broke my son's heart. I wish I could post the photos on here to all the different websites they advertised this truck on. Totally dishonesty. read more

We worked with Trentez at post oak Toyota on a very busy Saturday. He was awesome! He assisted us in getting out from under a horrible deal at a different local dealership. I went in with a "fair" credit score, no money down and a trade they decided not to take. I got a payment that was less than half of what I was making and a SOLID car. I HIGHLY recommend Trentez, Shane, and the team at Post Oak Toyota OKC. read more

The staff was courteous and helpful. Great inventory and prices. Will use again. Thank you! read more

I found a 4Runner on their website that I really liked and wanted. I called to confirm its availability on Feb 21st and Shaley left me a voicemail explaining that it was still in Build Phase and would arrive at the dealership sometime soon. I was totally fine with that, so I went to the dealership the next day. Again, they told me that it wasn't at the dealership and should arrive on the 17th. I expressed to Sergio that I was really interested and again, okay with waiting. I put down a $1,000 deposit for them to secure it for me for when it did arrive and I waited patiently for the next few weeks. March 17 came around and I called Sergio that afternoon to see if it was there. He told me he wasn't sure and he would have to check with his manager and he would give me a call back with an answer once his manager was out of a meeting. 6 hours passed and I never heard anything back. I called again the next day to ask if it was at the dealership when I noticed the status of the 4Runner changed on the website from "In Build Phase" to "In Stock," in which he told me that it meant it would "probably" arrive in a couple of days. And I'm like probably....? And I'm just thinking to myself, can't you just go out to the parking lot to see if it's there.....? Like you would know. Tf? This is when I'm starting to feel like I'm getting the runaround. I give it a couple of more days and hear nothing. This is when I have my boyfriend call up to the dealership to "inquire" on that specific 4Runner so I could get an honest answer, and they tell him that it's already been sold. So I call up there right after him and talk to Sergio and ask him about it and he gives me some bs story about it being damaged in transport that's why it hasn't made it to the dealership yet. I'm just thinking like yeah okay, I already know it was sold from underneath me. So I told him I would be up there the next day to get my deposit back and I went elsewhere and got a 4Runner from a different dealership that same day. Post Oak, specifically Sergio wasted my time and continuously lied to me and led me on from the jump. Even had the nerve to try and sell me something when I went up there to get my deposit back. I don't have time for games and I don't do business with shady people. I would not recommend Post Oak Toyota to anyone looking for a straightforward, honest car-buying experience. read more

DO NOT EVER BUY A USED VEHICLE FROM THEM, bought a 2018 ram after two weeks of driving needed and entire engine replaced, radiator had to be replaced, fuel pump, thermostat, and rotors. they do not care about providing decent vehicles, they are too money hungry. don't spend your money with these sorry individuals. i can provide receipts as well for all the issues. they as well had a terrible management with some of the worst attitudes ive ever heard. read more

Not sure what all the fuss and hoot and hollering is about the sales team, but the service department eats down bookie. Morgan, that's my white friend (yes I'm black). You need a good honest white friend in this current climate. Every time I bring my car in to be serviced he gets Camryn the Camry right. He is always polite and patient with me. I can be extra. Plus, I like that he is upfront and honest about what services my car really needs. He doesn't try to up-sale me some bs. Also, they newly started having snacks and drinks. I'm talking about the good shit. Not the cheap off brand snacks and drinks. I know Costco snacks when I see them. I'm going to have to start bringing my big bag to load up. read more

Post Oak Toyota - Snack bar - Car Dealers Near Me - Oklahoma City, Oklahoma

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Sergio was great honestly he answered our questions help with the perfect truck we got TRD sport and was a great experience will buy all my cars at post oak from now ask for Sergio you won't regret it read more

On January 2nd my husband and I visited the dealership with thoughts of trading in his Corolla for a Tacoma. We weren't a hundred percent certain if that decision was going to be correct. After meeting with Tre, we moved forward with our decision. It was about 6pm when this discussion began. We went through the process with them finding every possible way to help us leave with a Tacoma that night. At around 9:55, we were signing all of the paperwork with little money out of our pockets. We are beyond thankful for the Post Oak Toyota team for all of their help and encouragement. Shout out again to Tre, Zane, and Mustafa. read more

Post Oak Toyota - Tre and my husband in front of his new Tacoma - Car Dealers Near Me - Oklahoma City, Oklahoma

I bought a 2024 Corolla Hybrid from a different dealer because at the time they were the only one to have the car I wanted. Now, I took it to Post Oak for an oil change and they scratched the door handle and didn't tell me. I noticed it before leaving and let them know and they tried to make it good-they gave me a bottle of touchup paint. On another visit, they rotated my tries and changed the oil at 3,800 miles. They charged to install the oil filter and oil $7.00! Then to top it off, they charged .99 for the multipoint inspection which at one time was complementary. Then .99 to torque the lug nuts on the wheels. then another MAI fee (whatever that is) of .99 on the previously mentioned oil change. I am about through with Post Oak, they must be desperate for money since they bought the dealership from Hudiburg which did provide better service. I can do my own tire rotations, it doesn't take an Einstein to rotate tires and I have my own torque wrench. Why are they nickel and dimming the customers? Answer: Money-they want more. Next time I need tires, I will not buy from Toyota, there are plenty of tire dealers with fantastic deals that offer free tire rotation with purchase of tires-for the life of the tires. read more

I saw an incoming Supra online so I called to work a deal. Once we agreed on price I filled out a credit app. to secure financing. The car was in the build phase and not due to arrive for about 30 days. I am an out of state buyer with a 777, 795 & 820 credit score and income to put me in Tier 1 financing. I reached out to my Credit Union and received pre approval for the purchase price and was given the interest rates. I asked Adam to tell me about a week before the car arrives so I can sign the paperwork and have funds ready for them. I was flying in from out of state and driving the car home. Adam told me send the rates you have and I'll see if we can match them. He came back and said we can match the rates and possibly beat them. I said how do you know without running my credit. He "assured" me his finance manager could match them at a minimum. A week went by and still no alerts my credit had been ran. I reached out to Adam and asked why my credit hadn't been ran yet to get some numbers on paper. He told me it was ran and we are good to go. (I have credit alerts set up on Credit Karma, my American Express, Chase Bank and 2 credit monitoring services. I literally receive 8 messages via text and email everytime my credit is checked). I let another week go by as Post Oak Toyotas website now showed the car in inventory. I reached out to Adam and said hey just checking in. Credit still hasn't been ran and my credit Union takes a few days to process my loan. What's the status on your end. Again I was told everything is good. When you get here we will have numbers ready. I reminded him I was flying in and had a 10 hour drive home. I'd like to see numbers before I fly up there. He gave me the run around so the next morning I called and asked for a finance manager. Moments later Adam, not a finance manager replied and said: Hey I saw you were trying to get ahold of finance. What's going on. I said my credit still hasn't been ran why... He said your car has arrived and we can set a pickup date. When you arrive I'll have everything ready including your finance numbers so we can get you in and out. This didn't sit well with me but since Supras in the spec I wanted are far and few between (this was the only one in a 500 mile radius from New Orleans) I booked my flight and prayed to the car gods. Over the next week I made 27 documented phone calls to Post Oak Toyota's finance department and left 3 voicemails with my name and number asking for a call back. No one ever returned my calls. Day of my flight arrives. I fly from Louisiana to a layover in Dallas. My flight was delayed so I give Adam a courtesy message letting him know I'm catching the next flight as mine was delayed. That standby filled up and I was book on a flight the next day. Unable to get a one way rental I sprung $800 for an Uber to get to the dealership. I have Adam a 2 hour notice of my arrival to the dealership. He assured me finance has everyone done and just needs signatures and the car will be ready to go. We shake hands and I say great let's sign paperwork so I can hit the road. What should have been a quick turned around was a 3 hour nightmare. The car was sitting on the lot. Not on the wash rack or out of detail. He insisted we go on a test drive. I said it's a brand new car I'm familiar with. I don't need to. He said we have to. Instead of giving me his attention he barely makes eye contact and was on the phone with other potential customers. I cut the test drive short since I have about 10% of his attention. If one of my Porsche salesmen did that they would no longer be employed with Walter's. Once we return I said alright man let sign the paperwork. He walks to the sales office and lone behold my cell phone dings about 30 times full of credit inquiries. After an hour wait he causally walks by and says: Hey man, you doing alright? It took everything inside me to grin and bear it. In the hour he left me sitting, talking on his phone, chatting up his coworkers I had 3 other salesmen approach me and offer water, ask how I'm doing, what car I'm buying, questions about where I'm from. I got way more personalized attention from other employees vs my salesman. I go into finance and finally sat to go over paperwork. 2.3% higher than my pre approval from my Credit Union. I asked finance why my credit is just now being ran when I put a deposit down and filled out a credit app a month ago? He was shocked and said it should have been done a while ago. Due to Adam misleading and lying to me, he has cost me $3,981.27 in increased finance charges. I could have secured my own financing and brought funds with me to purchase the car. I will never step foot in that dealership again. read more

Upon offering to purchase a vehicle from their lot. As any dealership does, they mark up for resale to earn more of a profit and commission. I gave a very reasonable offer for 2k under their asking price which was matching the national average price across the nation with multiple different companies. Said asking price then went up $2,000 from the original because they try to say "you have to buy post oak advantage for $1500 and then the $550 doc fee" I refused said package and the salesman continued to try and force the hand on that package and I refused again. Salesman mentioned it was the only car of its make and model in the state of Oklahoma and that is also a lie when a simple search on CarGurus, cars.com, Carvana, carmax, marketplace will show DOZENS of the same make and model for sale. Horrible professionalism, even worse people skills which comes with a cocky arrogant attitude like a Mr. know it all about vehicles, but when you ask if they build cars, etc they say no they've never worked on a vehicle before. Disgusting customer service. Stay clear. read more

When I bought my car, I explained upfront that I needed it for Uber and Lyft to earn a living. They were friendly, and I drove off feeling confident. However, a couple of weeks later, I received a notice from Lyft that if I didn't provide the title, they would deactivate the car on their platform. This meant I lost about two or three days of work before the attempted trade for a new car--time that I couldn't afford to lose. My bank also warned me that if I didn't produce the title within three months, my APR would increase. I visited the dealership multiple times to resolve this, only to find out they never had the title ready. Eventually, I returned the car. They offered a trade, promising to pay off my bank and let me continue payments with them. Three weeks later, they told me I had to handle the bank process myself, which my bank declined. After more back-and-forth, they offered a car I didn't want with possibility of high-interest. In the end, I had to walk away and buy another car elsewhere. Now they're refusing to pay my car loan and to refund my down payment, citing their policy. This whole experience has been a huge frustration, costing me work time and putting me in a tough spot. I hope they will finally do the right thing and pay off my bank and issue the refund they promised. read more

Do not buy form here if you come form California... this place is a bust they claim they'll help you and give you the run around. My tire I brought in told em it wasn't flat and then I told them it was I can't drive, they had another guy access and it was indeed flat, every time I work with them it's an issue. I ah e recorded conversations with the manager for reception and she's abrasive because I'm upset I've waited a week for anyone to help me or call me back regarding getting my car registered. Her name is Michelle and she was not kind, she would cut me off not let me finish talking. This company is a flop and has very un educated people working for them... once you purchase your car and leave they do not care what happens after. I want to locate who is in charge of the company and voice all concerns and complaints since the company as treated me like complete dirt. They act pompous and will continue to ignore you if they don't know the answer. The front desk told me they can't keep track of shipping items because they don't do that . Don't waste your time and energy!!' The dealership looks nice but remember where it's located. I was new to the area and in the middle of being t cheated on and had no car so I was in a bind . But trust me take it form me they don't care on bit about customers or customer service. I was on the verge of taking legal Action to just get a copy of my tile !!! read more

Worst car buying experience I have ever had. I drove from Tulsa to look at some 2025 Corollas they had listed on their website with less than 20 miles on them. Personally, I don't think they even exist and are just a ploy to get you to the dealership so they can sell you a new car instead (as I asked about them several times, but they couldn't find them even after showing the listing on their website). But I wasn't against buying new (my last 2 cars were new purchases). The initial offer they gave me was laughable and I should have just left then. But they came back several more times with better deals. All of this was handwritten on the back of the initial offer and they even had me sign it like a legal document. The final offer was within my budget (plus it typically is a lower APR since it's new and is now tax deductible), so I accepted it. I then spoke to the finance department and I added the extended warranty and GAP (which I have done with the last 2 new cars I have purchased and liked the peace of mind it gave me). And hey, he was going to give it to me at a discount since I'm a healthcare worker! I left happy thinking I had 3 months without a car payment (which I would need to use towards my tag, title and tax) and a new car that fit my budget. Imagine my surprise when I got my first bill that was not only about $60 more per month than we agreed upon, but also due 30 days after purchase. On top of that, the extra coverage was almost $10,000 (BEFORE INTEREST) on a $25,000 car. That's when I went over the paperwork line by line. It was COMPLETELY different than what we had discussed. I must have tried to call the finance department, the salesman (Yousaf Siddique) and his sales manager (Joe Rosario) no less than 20 times without a call back. Finally I sent an angry text to Yousaf and I got a call a few minutes later from Joe saying he would contact the finance manager that handled my account and call me back...which never happened. So I finally just made the drive from Tulsa (which was difficult since I work 12+ hour shifts and have been picking up as many extra shifts as I can since I don't have 3 months to save for my tag, title and tax). They had me talk to Andres (who was the guy from the finance department I'd initially talked to). He told me that Toyota never offers more than 45 days before first payment. Their website even says that they offer up to 90 days, but even if that weren't true, that's what we agreed to! I NEVER would have said "yes" otherwise. And then he tried to talk me out of canceling all the extended coverage and said I wasn't overcharged for it. Thankfully I was able to cancel all of that, but it won't make my payments any lower, it's just going to bring down my principal. And I take accountability for the fact I didn't read every single word of what I was signing (even though it was being summarized aloud for me). I just never thought people could be so blatantly dishonest (especially over the cheapest car they make). I did, however, keep ALL the receipts. It obviously won't change anything for me, but I think the recordings of all our interactions and the paperwork showing something completely different might keep someone else from making the same mistake I did. read more

They are unethical, unprofessional, and greedy. We told them multiple times that we weren't going to buy the car if they added additional packages and costs. They added $8000 more to the advertised price. read more

I give a zero rating. They commit fraud by putting vehicles in the people's name that originally should have been just a cosigner. I wouldn't recommend a anyone to waste their time,car trade in or a single penny on anything they have. Go to Express Credit Auto. Never had a problem with them, even after paying off 2 cars with them. read more

Sergio Schavez is a knowledgeable and friendly salesman. Their post sales communication is good. If my rating was just based on Sergio and the follow-up communication it would be higher. However, I don't enjoy haggling and ended up paying more than the online advertised price so I cannot give a higher rating. But... If you enjoy the back and forth negation this is the place for you and Sergio would be great to work with. read more

Buyer beware. If you are going to do business here, be prepared to fight and not let them roll over you and be ready to walk out of there. Have your financing pre-approved from your own source bank. Know how much you are willing to pay for their vehicle, know what your trade-in is worth and how much you are willing to take for it (check with other dealers). Don't let the finance guy try to run the price up with a bunch of addons just refuse them (maybe something is wrong with car they are selling). Just let them all know that you are not going to play all their sales games-filling out credit apps, sign here to accept this price, give them references or any other info they can use. Just let them know not to waste your time and cut the deal. If they can't or won't, be ready to walk and go somewhere else. There are plenty of vehicles out there just like the ones they have read more

Do you want to hear a good joke? I sold a very low mileage used Toyota to them directly. And when I signed over the car to close the sale, the Sales Manager said, "We'll mail you your money". Seriously! No joke! read more

These service writers will lie to you on everything I'm over 60 and the service writers lied to me before by showing me a pic of a water pump with the weep hole with antifreeze and tried to make me let them fix it I told them your full of sh:t it doesn't leak so piss off. This time was a week ago they showed me pictures of a bad water pump & my timing cover was leaking oil real bad but I never had any leak on my concrete so I told them no and they were going to give it to me for $4500.00 I should of had a kid come up a kicked him in the gems!! All they have to do is tell the truth QUIT LYING TO CUSTOMERS AND CHEATING THEM OUT OF MONEY.. read more

Umm... don't come here. I drove up and there are just a bunch of people standing outside on their phone and then just come and hound you when you get out the car. I had called to see if they had what I wanted a day ago. I pulled up the next day and they only had one left, and it was a hybrid?? Didn't call me to let me know or anything. Do not come here they are terrible read more

They took a trade in and sold the vehicle it was traded in for and sold or shipped out the trade in leaving a family of 3 with baby number four on its way mom without a vehicle. Took over a month to resolve, they should have sued, because they did not make the situation right just sold another vehicle that was a compromise and made more money. They are a mess. read more

The car selling process is lazy at best. I was shown two cars, shown nothing about their inventory or what I could choose from. The first was too small the second was more than they knew I was looking to spend with multiple cracks on the windshield and a crack along the sunroof. Yet not willing to budge on pricing. Oh don't forget that they'd offer no dealer warranty just a promise that they'll send someone after the purchase to fix the glass. So FYI you're supposed to trust the same inspection that they claim they "didn't know about those cracks" is also sending you home with a reliable warranty-free vehicle! read more

Very experienced, kind, and helpful and reasonably priced. Double-plus---they don't try sell you a new car;)

They literally screwed me out of $10,000!!! Thanks to the slick moves of the finance manager who arranged the loan which had a $10,000 fee for a $33,000 loan. Didn't give me a copy of the paperwork until I had to ask for it a week later. After I got a notice from my bank that I had a new loan for $43,000. read more

I saw an advertisement for a toyota GR86 for 35k, when i went to the dealer I spoke with Adam. I was wanting to trade in my mazda, that has no issues. And they valued my car at 1,000, outrageous, adam said there was a "knocking" with the suspension, there wasn't. They ad this "post oak advantage" $750 fee, that they force you and pretty much require you to pay, which is super predatory. They intentionally hide your buy rate and want you to finance through toyota. They wanted 37,610, and the loan officer "Ben" who is a prior military, im military myself, wouldnt even lower 100 dollars. I didnt buy the car because of their outrageous, predatory tactics, THEY ARE NOT MILITARY FRIENDLY, This place should be avoided. Will not return read more

Had to jump through quite a few hoops to get this amazing Rav4, which included an out of state flight. Victoria welcomed me into Post Oak via phone and handed me up to Eric Peabody once availability was at hand. After a vehicle was set on hold we only had to wait for delivery from Japan. As they stated, the vehicle had arrived in 1 months time. Working with Jamal at Post Oak we got an insane APR so working with Post Oak for financing was a no-brainer. I then got a flight out and Lyft into Post Oak. Since we had covered all paperwork, they had me in the car and out the door within 10 minutes. Perfect for the 10 hour drive ahead. Thanks Post Oak! You guys rock! read more

Post Oak Toyota - Car Dealers Near Me - Oklahoma City, Oklahoma

My husband and I came in looking for a vehicle when we got there the vehicle wasn't even there. They sent it somewhere else for service . He waited until 8 PM Thursday to call me and tell me that the car had come back that day. When I called him back, he did not answer. I followed up Friday to get the vehicle and was told that the vehicle had sold. Very frustrated ( our adviser was Cedric) read more

Outstanding customer service awaits you here! The team is always enthusiastic and ready to assist you whenever you need help. If you're in the market for a new vehicle, make sure to stop by and explore the amazing inventory! You won't be disappointed! read more

Terrible. Purchased a Corolla from them, less than two weeks later, the car is needing a completely new transmission. They didn't offer any kind of trade back or anything, leaving me with junk for $20,000. Their repair department took approximately three months to "decide" what they were going to do, and in the meantime left me in a Tundra (pretty drastic shift from the tiny Corolla I intended to drive) about a month after that, I get a call from their service team, asking if I had an extra key because they "misplaced" mine. The car still has issues to this day but I won't be taking it to their service center or ever doing business there again. I strongly advise anyone to steer clear of this place, you will not know what you're buying. read more

Morgan Lowke in the service department goes above and beyond to make any mistake correct. I appreciated the care and diligence that was put in by him specifically. read more

Matthew was nice enough to take care of me today. I was driving all the way from Arizona to South Carolina. We were in a big hurry and he got us taken care of really quickly. At first I was very very disappointed in their calling tree but he squared us away read more

Took my vehicle in for an alignment... they accidentally charged me 800 DOLLARS! They said they did what they could and refunded me the money by the next business day. But it didn't.... now they are saying give it a couple days! My bills don't have a couple days! Now I got late fees! And all they can say is we did our part! Pathetic! read more

If your looking to waste your time only to have a vehicle sold from under you then this your spot. Took a hard credit hit and sent all my info only to have the vehicle I was looking at sold to someone else. Zero loyalty, Zero integrity straight up snakes in the grass. If this is how business is done they can keep it. read more

Guys, if you see a lot of bad reviews for this dealership, please do yourself a favor and AVOID this dealership. I had a good credit score, and contacted them and Jas Moydell from Guest Service said they were flexible and my credit score could get me a vehicle that I wanted. So she sent me a link to apply for financing. Talked on the phone with her and set up a test drive the same day. Got to the dealership and was greeted by Chris (sales Director), guys mind you, this is a sales director. I told him I had already applied online thru Jas' link that she sent earlier that day. He said "it doesn't work that way" so this was the FIRST red flag. I said okay, sat down filled the same form on paper. So during filling out the paper, he asked me what car I was wanting, and I told him the specifics. This dude told me it's not there. But the pics were of the same place and decided to persuade me that I should get this other car that had over 100,000+ mileage and the vehicle I wanted had only 70,000+ mileage on it. Man, that was the SECOND red flag because not only did Jas scheduled me to come test drive the car I wanted, but this dude lied to my face that it wasn't there after I had driven around and seen it parked outside. This dude went in and out, helped other customers while we were waiting for my financing to be approved, took us two hours mind you, and came back to tell me that I had to put down $10,000 or find a co-signer. Bro, my credit score dropped due to triple inquiries. I was upset but that didn't change my character. I thanked the gentleman for his time, gave me his business card, and I walked out with no vehicle and now a poor credit. If this name JAS MOYDELL contacts you, DO NOT REPLY AND FILL OUT ANY FORM FROM HER. And AVOID Chris (SALES DIRECTOR). Guys, find another dealership cause these two just messed up my finances. I promise there's better dealership than Post Oaks Toyota. I defied the bad reviews but man, THEY WERE NOT LYING. this ain't it, I'm surprised they're still running operations after the majority of the reviews are poor. All in all, they will cater to anyone who puts down thousands of $$$ than to prioritize good credit. read more

I'm not sure how anyone "enjoys" the process of buying a car. I went to Post Oak and traded in my old car and bought a new one recently. The sales director who worked with me was kind but seemed pretty disinterested. Kept saying things like "I know your in a hurry" (I wasn't) and "we'll get you out of here quick" (I was there for 3 hours). The price they offered for my old car was on the low end of fair so I accepted because I didn't want to go back and forth trying to get another $500. The estimates on the final purchase price of my new car were somewhat inflated and the sales rep tried to move very quickly always deferring to the financing office as the place where I could get real answers about pricing. After we agreed on a price range I was told that someone from financing would be with me in 5 minutes. 45 minutes later I met with the financing office. My experience here was less enjoyable. Very kind, welcoming, and personable until I declined all of the extra warranties and service packages. After that there was a lot of passive aggressive language used to make me feel stupid about declining. There were no prices on each of these additions and they were presented like they were mandatory (not optional). He also really tried to push me to finance for 72 months instead of the 60 that I requested.Towards the end of a somewhat heated back and forth, the rep said "I mean do you like spending MORE money" to which I said "bro... I live for it." The rest of the transaction went on in relative silence. Also, declining all of the extra stuff brought my monthly payment down by $120 (over $7,000 for the life of the loan), it's almost like it would be silly to finance my oil changes and tire replacements ¯\_(ツ)_/¯. I got a great car at a decent price but the experience was exactly what I expected (exhausting). read more