The usps is the biggest joke there is in the shipping industry. This post office wont speak to you…read morethey push blame to other offices they wont answer the phone. If I could leave negative stars I would! and forget filing the insurance claim its a big rope a dope scam!

On Feb 14, 2025 I entered into this post office and purchased two gift cards, their priority…read moreenvelope and postage. The lady behind the counter, Emima, seemed to be very kind and helpful. Well shocker, my envelope never arrived at its destination. The last scan is still in Aurora at this post office. I was informed the post office will only cover up to $15 for each gift card even though they sell them at a predetermined amount. This type of action seems to cultivate thieves. Never will I go to this post office again since they are thieves behind the counter and their customer service seems to be fraudulent. So if you go to this post office, make sure you do not purchase a gift card and do not let Emima help you. She will steal your package. I have added a photo of her name in case I am incorrect.

Update I came here at Xmas time to mail some socks and thcheapest cost was over $7. I took the…read moresocks out of the cardboard box and placed them in an envelope. Then the cost was just under $7. All of a sudden there's no 3rd Class Mail or Package Rate? I am going to FedEx and paying MORE because their prices are consistent all year.

Walked in, A line of 6 people- then the lady gets up…read morewaddling and dragging to fix some full bin. I understand you get paid hourly and have no rush but her "I do it on purpose you wait on Me" attitude.. i walks out. Spend my money elsewhere

This location is bigger than the one downtown and has later hours, but good grief the people here…read morecan be mean. I called once to sort out where my held mail was (this location or the downtown one) and the woman on the line felt the need to read me the riot act for some reason. I asked her to please not yell at me because the information was not clear and she hung up on me. When I called back the line just rang and rang...professional government worker there :( Overall, the hours are better here than the downtown location, but service can really suck :(

If you have a package and are expecting it to arrive in a timely manner just know the morons at the…read morepost office will lose your shit even if it's addressed properly. When they were passing out brains not a single soul that works for this office was around to get one. Isn't it amazing the junk mail they discern as junk, we discern as junk we receive. But an important package they misplace. Your system that alerts about mail that's arriving for the day will show items arriving, you go to your mailbox and "shocking" they aren't there. Why we continue to support through tax dollars paying pensions, salaries, postage for a broken system is beyond me. Privatize it and see what happens to accountability and the way they spend money. Someone that answered the phone at the post office told me that she would have someone return my call today. Well guess what? I got no call. Your office sucks your people suck your service sucks

Clean, well-stocked, and nicely organized Post Office. Friendly and helpful staff. Ronda was very…read morekind and helped me score some cool new PTSD-support stamps. Great selection of stamps today. Used the self-service kiosk and service desk and both experiences were ideal. Minimal wait and plenty of free parking. Everyone was masked, which I appreciate. I will definitely return to this location.

My girlfriend and I currently visited this Postal Office to ship out her used phone. We had the…read morephone packaged up already and taped but on the side of the box, the tape wasn't sticking so we asked the lady behind the desk to see if she possibly had tape around; considering that it is a postal office, so we could ship our package out. Unfortunately, we received very bad service from this lady. She rudely told us that they do not do that but that I could purchase tape. We only needed like 3 inches worth of tape and we did not want to spend $4 on tape where we will only be using a piece. We did not appreciate the bad service and the attitude that we received. Hopefully this does not happen to anyone else!

Nothing ever works in that place went there twice can't accept credit cards machine machines downread more

I am leaving this review to share a very upsetting and unprofessional experience my mom and I had…read moreduring my scheduled passport appointment at this USPS location. Our appointment was scheduled for 11:00 a.m. We arrived 15 minutes early, to complete the DS-11 form in person, because I had a question about it and didn't want to make a mistake when filling it out at home. The question was about whether I should mark myself as a student or employed, since I am both working and studying. At 11:03 a.m., the employee assigned to passport services, Matthew, asked what time our appointment was. I told him it was at 11:00 a.m. He looked at the clock, said nothing, turned around, and walked away. We later found out he went on break during our scheduled appointment time, without any explanation. When my mom asked about it, he told us it was "not our business" when he takes his break. We were left standing there confused, with no help, during our own appointment window. Later, another employee, Diana, arrived. Around 11:08 a.m., instead of helping us, she took other customers who were scheduled ahead of us at 11:15 and continued serving them past my appointment time. During the time that was supposed to be our appointment, they were helping other people and went over time with them. I was otherwise ready, but with only 2 people at the desk I couldn't even tell them I was ready, because Diana was busy with someone else. After that, while it was still technically the appointment time of those people who were ahead of us, my mom and I were made to stand in the middle of an empty store "in case" customers with an appointment 15 minutes later might not show up and then they will be able to service me. The store was empty, there was time, and yet our appointment was completely ignored. Somehow, people who were not even there were treated with more respect than us. I have never experienced treatment like this in the United States before, especially for simply trying to make sure official documents were filled out correctly during my own appointment time. This experience was unacceptable, and I hope management takes it seriously so no one else is treated this way.

This post office is located in an out-of-the-way spot in an out-of-the-way town - and that works…read morejust fine for me. It's great not to have to trudge to another town's post office just to wait in some horrific line and be served by people who clearly need a break. Every time I've gone to this location to ship packages, the staff's been cordial or even downright friendly (you don't really ever expect the USPS staff to be friendly, do you?) and helpful. There's never a line (although I admit I've never come here during the holiday rush - I mean, I'm not crazy or anything) and you can always park near the door. And as someone who lives in Warrenville, well, this location couldn't possibly be more convenient for me.

My package was delivered to the wrong address. I called them and I received my package the next day.read more

There are not enough postal workers up front to help people. The simplest transportation takes…read more15-20 minutes. The individual behind the desk rarely acknowledge the long lines or apologize for delays.

The lady was friendly , helpful and efficient. I was in and out in less than 5 min. This was with…read more3 packages being sent to 3 different states.

I went to UPS today to drop off an Amazon package and there was a customer in front of me getting…read moresomething printed, and the person working behind the counter was so utterly rude. Two other customers behind me and there was a line, he did not even acknowledge any of us while we were waiting. He could not get the printer to work for the customer in front of me, so he ended up calling Kash who by the way is great and he was getting so frustrated and he was cussing in front of customers and he ended up telling the customer in front of me after 15 minutes that he can't do what she needed. He did not acknowledge anybody he is always rude every time I come in it is just not good customer service. Kash should be there all the time or we need more people like him to be working the counter.

I went into this UPS location today to return a large package. it was extremely bust but the…read moremanager Kash handled it so smoothly. he had everyone in and out very quick. he was very polite and professional. he made my experience seemless! UPS, you are lucky to have him! he definitely deserves some help though! thanks Kash for your wonderful customer service experience and getting everyone in and out so quickly despite how busy you were, made my day!

Same experience as L.P. with missing postage. Two priority mail envelopes to separate destinations…read moredropped off inside and mysteriously disappeared, no tracking. Also had an issue where they wouldn't accept a prioroty mail USPS box as it was "folded improperly". So they made me put it in a new box with new label, but then wouldn't attach the label and wanted me to buy tape. Have been using UPS and FedEx since. Always amusing when one agent doesn't know how to do something in the computer system. The supervisor clearly knows but won't teach them and just disappears, leaving the lines to get longer and the other agent to finally give up and say they can't do it.

I'm very upset. I paid $50 for "Priority" Mail to Poland, which apparently means sending my letter…read moreon a month-long vacation around the world. It took a full month, wandered through other places it didn't belong, and still arrived later than a regular letter with a $5 stamp. And of course -- no refund. I'm not even asking for all the money back, just keep the stamp cost and return the rest. After this experience, I will never use the post office again. If this is "priority," and they tell you will arrive in 5 business days day then don't trust them !!!! One month to arrive !

I have been using Wally's printing for all my business needs. Attached is the latest cards and door…read morehangers I got from them! I am extremely pleased with the quality of their work. The colors are vibrant, the cardstock is sturdy, and the printing is sharp and perfect. Their customer service is top-notch - always friendly, helpful, and accommodating. I am about to start a new project with them and encourage others to use them!!

I have already recommended Wally's to friends. Having been disappointed by other companies, I was…read morethrilled to finally find a company that really cares enough to get the job right. Diane easily understood the complexities of my printing job, checking if any questions arose. She steered me towards the perfect paper, and provided options on what would impact postage. The job was done perfectly and faster than I expected. My client called and couldn't get over how beautiful her pamphlet looked. In the past, I have had companies do work on bad paper, cut uneven edges, and fold cards off center. Wally's Printing gets the job done right. I can't even compare their costs to the high quality of their work. They are a fantastic value, friendly, extremely experienced, and do great work. I highly recommend Wally's Printing.