Two packages lost in two months that cost me the item, customer refunds, time, the money and the…read moreshipping that it cost to send it out and all they tell me is oh well so ship at your own risk I guess but I think I'm going to be start using a different carrier that actually gets the packages where they're supposed to go. How the heck is a HUGE BOX lost? And I mean huge. It doesn't just vanish into thin air!

I had a very important package to be shipped that was priority 2 day shipping, I dropped the…read morepackage off on Monday 12/19/22 at 11am as of today Tuesday 12/27/22 the tracking number states it is still sitting at their location. This was an at home blood test for my gender reveal (hence the priority shipping) as I now have never received my results because the package was never shipped but now the blood test is not viable. I am incredibly disappointed as this was my first ever experience here. Will NEVER return.

My first time using this service and it was mostly positive…read more The repair was fast and went smoothly. Only negatives were that the clerk told me they would call when the repair was completed (they had my phone so how could I receive the call) and he neglected to tell me that I could track the status of the repair on-line. Otherwise, it was a good experience.

This was completely the worst experience I have ever had in a while. I took my iPhone to have the…read moredata transferred to a scandisk, this was on a Monday, i was without my phone. I was told it would take a few days. I received a call two days later saying they didn't have the scandisk and i could come back the following week. The guy Sabastian just kept bluntly lying to me to sum in up a week later he stated he was waiting on the disk and this is weeks later after I picked up my phone and called to follow up he will not answer my calls I wasn't rude or anything this is just terrible customer service, sliver lining is i learned to do it myself no thanks to this company they suck, listen if that's not enough a young lady came while i was there picking up my cell and she was very upset because she had wanted almost 5 hours to get her glass protector changed. He acted like he could care less had the nerve to tell l me he was about to celebrate he one year anniversary there WOW I wonder if the owners know how he is ruining their name and business, A YEAR is a lot of time for a business to lose ALOT OF customers!!!

We are extremely fortunate to have found places for both of my girls at KinderCare since they were…read moreeach 6 weeks old (now 7 months and almost 2 years old). The staff members are exceptional: they work seamlessly as a team to fill in gaps or shift around as needed. The director's door was open more often than not and I would see the Director and Assistant Director in the classrooms themselves as well. The director would often open the door for me as I struggled in with my entourage and clunky car seats. She would always reach out to me directly and consistently with billing issues, which was so very helpful as my girls' stipend was paid by DCFS and they NEVER forewarned me of issues or got back to me in a timely manner, so if it wasn't for the Director: my girls would have risked losing their spots due to non-payment. In our 18 months there so far, the 4 core teachers (from the rooms that have 0-18 mos) have remained the same. The turnover is not all bad and in my opinion I would rather have able, willing, and safe staff members there than someone who isn't doing or doesn't want to do the job! And we never lost our "Core Four" so my girls' attachment was not affected. They are extremely good at allowing EI services to be provided and for the child to removed for part of the day every week to attend a DCFS visit. It's not easy to deal with traumatized children and I feel the staff went above and beyond to show my girls they were safe, loved, and cared for. They always provided my little one with plenty of food: I can tell you confidently food is not used as a reward or punishment there: which is a big deal for me and my parenting methods! In fact, they have crackers and fresh fruit for anyone to have in their lobby. My toddler often takes 2 packages of crackers every morning and afternoon whether she eats them or not (I think it's more for comfort and control honestly): it's never been a problem. They provide lots of activities and fun little events for parents to attend! I love that kind of stuff. Finally, they are extremely sensitive and caring to home crises. My girls had a brother who was medically fragile and stayed home with a nurse in lieu of daycare due to his needs. He also went through a series of emergencies in which we were scrambling to function. Everyone was understanding and compassionate during that tumultuous time when we were under-prepared, sleep deprived, and inconsistent. My sweet boy did pass away from his conditions. Within a few days, a package was shipped to our home: signed by our KinderCare family. They gifted us a Seeds of Life memorial tree kit to plant in his honor. It thrives to this day. 18 months ago I was really nervous because KinderCare company tends to have a not so stellar reputation. Wheaton branch is definitely the exception. They really are something special.

I have my 2 month old daughter in Kindercare in Wheaton. The staff here is absolutely amazing! Miss…read moreSam who is with my little one all day Monday through Friday is very attentive to my child's needs. They write down from what time she was changed, fed or naps from to! They write a comment on every daily sheet with what my baby enjoyed. Miss Alyssa the director has been so helpful with my numerous phone calls to check up on my daughter (most places would think I am completely insane or mentally unstable). When you have a question when you pick up your child Miss Alyssa is never too busy to come and answer all your questions! My daughter has been here for almost 4 weeks and never had dirty diaper when I came to pick her up and is always fed and smiling (she will let you know if she needs a clean diaper or is hungry). I highly recommend this KinderCare with the amazing woman who are staffed here.

Where does one begin a stupid online review when a teacher physically assaults your child? It's…read morehardly a means of retribution, but there are other avenues being pursued to that extent. I make this review more as a warning to the other parents who send their children to Chesterbrook. My wife and I had enough issues dealing with the "educators" at Chesterbrook when our child came home with a head injury or covered in human feces - but if you batter our child, you have started something you cannot stop. Perhaps other parents reading this will feel the same way. To be sure, we are in no way 'helicopter parents' and believe in discipline. But, there is, of course discipline and abuse, and this crossed the line. Our son became scared and hesitant to attend Chesterbrook, and would tell us approx. a week later about this incident. Upon hearing this, we met with the "principal" - who showed us the video of the "teacher" being physical with our child. Oddly enough, the principal agreed that the contact was inappropriate and that steps would be taken to remedy the situation. Upon picking up our child a mere three hours later, we were told that the principal had been fired. Following that, in an act of retaliation, we were told that our child was moved to a class of children two years younger than him. When we met with the district manager (or whatever she claimed to be), she not only admitted that she had never video and laughed in our face while we met with her. Completely unprofessional and indicative of somebody who cannot handle their job responsibilities, much less have some control over the well being of children. I could (and would like to) name the relevant individuals, but that will only serve to have this post removed. Nevertheless, those responsible will be held responsible in court. But, my advice - ask questions and get your child out of Chesterbrook asap.

I have a 4 and 7 year old who have attended Chesterbrook for 1.5 years. My daughter is in PreK 2…read moreand my son attends the before and after school program. A few months ago, we were looking for a new place to send our children. I had really had it with all of the changes in staff and leadership at the school. I really loved the teachers when we first started but the atmosphere had changed and the teachers were very unhappy. I was beginning to see that it was hurting my children's experience at school. Right before we were leaving Chesterbrook, there was announcement that a new principal (Jen) would be transferring from the Plainfield Chesterbrook. I've never seen a school turn around so quickly (and I have worked in education for 15 years myself). I noticed an immediate change in teacher morale, cleanliness of the school and communication with parents. Because of the changes, we decided to stay. Jen sets high expectations for her teachers and is a great communicator. The teachers seem happy and the kids also seem much happier. Jen has also led new changes such as getting organic milk into the school, ordering new furniture and adding new learning materials. I hope the school continues to make these amazing improvements. As for the curriculum, my 4 year old just read her first book last night, teaches me words in Spanish, can add and subtract and talks about all of the "cool things Ms. Becca teaches her" at dinner each night. My kids are safe, appreciated and have a lot of fun at school. I'm not sure I can ask for much more!

Customer service on point, good communication and was timely…read more Pricing fair and service was excellent. Eric was the worker on site and he did exactly what he said he would do and was very efficient and respectful.

Hot Tub? What Hot Tub? These Guys Made It Vanish!…read more Same day - huge and on it's edge - NOT A PROBLEM If you're staring at an old, crusty hot tub that hasn't seen a bubble since the Bush administration, stop scrolling--Gino's Junk Removal is who you need. Nick and Michael showed up like a demolition dream team and made hot tub surgery look like an Olympic sport. They were punctual, professional, and somehow cheerful about cutting up 800 pounds of regret in my backyard. No fuss, no mess left behind--just a clean slab and sweet relief. These guys didn't just remove junk; they removed stress. Price? Fair. Service? Top notch. And watching them work? Honestly kind of satisfying. It's like HGTV meets Gladiators with reciprocating saws. Bottom line: If you need something large, unwieldy, or just plain annoying removed--call Gino's. Nick and Michael are rock stars with power tools. Highly recommend. Would call again... though hopefully I'll never own another hot tub that needs to be surgically extracted from my property. RR

Donatello Electric is the best, communication, customer service, professionalism and follow up…read more This is the first time using this company and am so satisfied, highly recommend this company. Michael Parker was just great, his customer service and workmanship showed he sure knows what he is doing and working with a smile. Thanks to all of you!!!!!!!!!!!!!! Mary Fran Green

I had Matt and Sal out yesterday. They replaced some lights, installed 2 ceiling fans, hung a flat…read morescreen TV. Everything done with a high amount of care and precision. I will have them out again to do some additional work. Highly recommend.

We hired Justin to remove a brick paver patio. We then upgraded with a stamped wood plank concrete…read morepatio, a stone pergola and concrete countertops. Justin was amazing. His team was professional. The was reasonably priced, and was very accommodating

I used Novell Landscape for drainage services. I found their explanation of the work to be done was…read morethorough and pricing was competitive. The crew that came out to do the job was courteous and efficient in completing the work. Attention to general follow up questions I had after completion was greatly appreciated. I would recommend Novell Landscaping for anyone looking for a reliable company.