They need to answer their phone so they can help their local customers with current daily issues…read morethat a central phone support can't handle.

I have been having issues with this post office for years, and since they won't even help or speak…read moreto me I'm going to post my experience so all can see... My mother sometimes sends a check in the mail to help us with bills since we are disabled. This post office has been holding my mom's letters, this is the third time now. No one at the post office will even speak to me over the phone or email to get this sorted out. We don't have a car. My mother is dying and having to cancel checks, this should be illegal. If I don't do my job, I don't get paid why does this post office get to continue getting paid when they choose who to deliver mail to? I am missing notices from the city, state and federal. USPS tells us to contact the specific office but the post office ignores us. This is gotten so bad we are going to have to move just to get our mail delivered properly. Someone should be held responsible for this. One friendly mail carrier had to go search for my mom's letter and found one of them. but 2 are just missing and my mom lives less than 20 miles away, there is no excuse for this. If it doesn't stop I'll have to take drastic measures to get my mail. Fairfield post office. What the hell is wrong with you?

We live on a cul-de-sack and our mailbox was blocked by the plowed snow. Went to the branch to…read morespeak to someone about getting my mail. A sign was pointed out to me that they don't pass mail over the counter. When I asked to speak to a supervisor, was told to wait. Then after about 5 minutes was informed he was too busy. Showed a picture of the snow in front of the box which also showed my driveway. The employee said "You were able to clear your driveway. Why can't you clear in front of the mailbox?"

Nice post office. I had to ship one of my books to Canada and I had no idea of the extra steps…read moreneeded. But the lady at the counter was very gracious and patient with me. She guided me along the way. I needed a customs declaration filled out. FYI, if you're mailing anything to Canada there will be an extra form to fill. Very easy and simple to fill out.

Convenient 24/7/365 lobby with priority flat rate boxes convenient and automated convenience…read moreanytime day or night! Machine takes Debit & Credit cards only! Well lite lobby with table and cabinets with folded up priority bulk rate boxes. Be sure to bring your own tape!

I have not received mail for the last three days, since yesterday was "Juneteenth" (for whatever) I…read moresuppose I have not had mail for two days. I have called the West Chester Ohio Post Office seven times and NOT once has anyone answered. What is the purpose of the Post Office having a phone system if it isn't going to be used? People with questions cannot' get help on the phone. It seems as though the Post Office has become ignorant, inept, incapable and incompetent. Star rating is -1 Mike L.

super friendly staff! the girls in there are super efficient and helpful with anything you ask them…read moreto do for you!

I find myself going to the UPS people a lot. I went to this location because it's Saturday and my…read morelocal location is closed. I was glad to see these folks were open. I had a simple drop-off situation but the people ahead of me had some complex returning situation and the people working there were way more patient about it than I probably would have been. This location also has lots of packing stuff, some office supplies and printer type stuff. It's also conveniently located near a Half Price books and other shopping destinations, so it's not out of the way if you have things to do. AND they're open every day of the week! I love that.

This post office has made me a strict UPS customer. No, that's not a typo. UPS, not USPS. The level…read moreof service here is horrific. Not a single employee has any sense of urgency about anything. Every task is performed at a snail's pace. The staff talk to you like they're your parent and you're a toddler. Mommy knows best, while you, the simple child know nothing. For a while I was able to avoid these dreadful interactions by using the self service kiosk. It has its own set of irritants but it's legions more pleasant than dealing with a postal worker. I would intentionally go when they were closed so I could interact as minimally as possible. Lately though, the kiosk is out of service more often than not and if it's operational, the package drop off chute is locked, rendering the kiosk useless for the only reason I step foot in this awful establishment. The last straw was a morning I lugged a sack of packages inside, only to find the chute locked for the second time that week! A postal worker heard my frustration and had the nerve to accost me from behind the wall like a rude, petty Wizard of Oz. I was spending several thousand dollars a month shipping with the post office, but I have found a new home in UPS where I'm treated like a valuable customer, not an annoyance.

Took 2 packages to return gift wallets, one made it to the company for credit, the other was never…read morescanned in and I can only guess the employee now has a new $80. Ridge wallet. Sent an inquiry, but since they didn't scan the package I am SOL. If you take a package there make sure they scan all of them!

Service here was fast, friendly and efficient. Coming from DC and VA Beach, this neighborly post…read moreoffice has friendly patrons and postal clerks. The facility was clean and had a large area to the right of the entrance for post office boxes. Ample parking.

Good location and great staff. The clerks at the desk are always friendly and helpful. What also…read moreamazes me at how often the parking lor is half full but with no line at the counter. It is my local post office, so it is the most convenient for me location wise. Between that and the great service, I don't go to other locations.

My husband and I recently met at this post office for a passport appointment for our baby. While I…read morehad a little difficulty locating the public entrance because the GPS took me to the distribution side once I located it, everything else was fairly easy. The inside is pretty large with very tall ceilings. There was only one person in line before us, so they were only 10 minutes late getting us in for our appointment. We didn't bring a photo of our baby, so they took one there. It is just a wooden stool with a little backdrop and an old cheap digital camera, which slightly surprised me because I could've done much better on my phone, but oh well. We paid $15 for the convenience. The man helping us did a great job and was thorough and knowledgeable and quick. We walked away, feeling confident that all the right steps were taken.

I arrived after they closed but they still have a drive-up ramp where I was able to drop off my…read morepost cards. Easy to negotiate in the Sprinter van! [Review 20489 overall - 216 in Ohio - 1469 of 2023.]

Always there with outside box to take mail. I like that very…read moremuch. Don't know what else to say.

The main post office has been my point of mail service for awhile. Those who wait on the impatient…read moreand surly customers..are in fact totally awesome in their respect of the agency that they work for but also as mail delivery agents! I've always found them patient and reliable! BUT...the service of our national delivery agency has changed dramatically! Nothing feels the same.. neither home delivery nor postal service!

I love the post office in Miamisburg! I have always had great experiences there. I have been…read morestruggling for a few months with a situation. I finally call the post office in Miamisburg and spoke to a lady by the name of Sonia (found out later she is lead clerk) and she is absolutely amazing! She was polite, understanding, and went above and beyond! It is a great feeling to know there are still people like her out there! I give her 10 stars! It felt like I was running a dead end at every turn, but the entire time she stayed positive and encouraged me to stay positive too. In the end she managed to do what was needed and was amazing the entire time. 1 hour and 20 minutes later I was heading home smiling!

Very clean. Not cluttered and people are friendly. Also have a self service kiosk that is easy to…read moreuse.