We have used this facility on numerous times. On 12/29/22 we once again put our package in their hands and they put a UPS label on it but according to UPS they never received the package. So the package that the postal center received never left with UPS and is still lost. They have done absolutely nothing to try and locate our package. They ignore our requests for help even though they were the only ones to touch our valuable package of gifts. I suggest you do not use their services If you value your package or letter .No support what so ever. read more

Postal Center USA - This is UPS response, they at least tried to help. - Notaries Near Me - Canton, Massachusetts

The old hag behind the desk tried telling me that I printed my labels too small and because of which she has to enter the tracking by hand (which she made seem like a giant inconvenience) but I knew she was wrong. Told her I didn't feel comfortable dropping my packages off there and kept is pushing across the street to Shaws. Unsurprisingly Shaws scanned the labels in just fine with no issue, the lady clearly has no idea what she's talking about or maybe needs a new scanner that isn't broken. Additionally I couldn't help but notice peoples packages/drop offs filling the entire main lobby unsecured where people enter. Anyone could just walk in grab one and walk right out. If you need UPS or Fedex drop off just go across the street. read more

I had a lot of weird shaped, heavy items to ship and brought them here. The associate that helped was super quick and friendly. I had been dreading doing this errand but it turned out to be simple thanks to him. I would definitely use this business again. read more

They are always open as advertised, efficient and I will always choose them over the UPS store because they are solutions oriented and effective. read more

They are always so amazing, so patient, kind and just amazing humans! We ship a lot of stuff with our business & we choose to support them over any UPS location including the one in Canton there absolutely horrible - they referred us to the postal center and we've never gone anywhere else! read more

The staff and owners are always helpful and approachable. They listen to your needs and do as much as possible to ensure your packages are packed properly and shipped in the manner you wish. I rarely go to local places and get this genuine warmth and concern. I look forward to each visit. read more

Postal Center USA, 18 Washington Street Canton, MA is number 1 and here is why: About four weeks ago, I shipped a package thru Postal Center USA and the packaged arrived at the destination damaged and some of the contents were missing. I notified Postal Center USA of the problem and Mr. Beberman filed a claim with the shipping company. Three weeks later, the shipping company denied the claim. Mr. Beberman stepped up to the plate and reimbursed me for the contents that were missing as well as the shipping cost. Mr. Beberman went above and beyond the call of duty. He did not have to do that, since it was not his fault that the package was damaged. I'm greatly appreciative of his consideration and highly recommend doing business with Postal Center USA. read more

The lady that works here is a piece of trash. I came in with a label and she assumed that's who I was shipping it to but that was the label I originally got my paperwork in and I was returning it to. If I hadn't said something the package would of been sent from me to me. She was busy talking to a friend about personal problems that was not an employee there so she was in a rush . I was told by my insurance company that my shipping would be free but she said they lied to me and she threw the package back at me as if I couldn't afford shipping. Will never return read more

Customer service is horrible. Employees need to be trained in cultural competence. An older blonde white lady belittled me when I asked her to make a few copies for me. She was very impolite and spoke with her friend the whole time when I needed assistance read more

dumbest bunch of imbeciles...they overcharge me on everything and i have to correct them....they even weigh and charge by weight on the if it fits it ships packages...they are miserable lazy idiots....even the mail man is lazy and leaves my mailbox open so it fills with snow......i hate this miserable bunch of flunkys....i drive to stoughton post office so i don't get ripped off..I swear they purposely overcharge....train these worthless people....better yet, fire them and get a couple of chimpanzees to replace them!!! read more

Postal Center USA - Behind the canton post office counter when you need help !!! - Notaries Near Me - Canton, Massachusetts

I come to Postal Center USA for all my business mailing. Sometimes, I just drop off a pre stamped envelope and there are other times I ship big envelopes and packages. No problem. These are friendly and courteous people and give the shop a neighborly, but professional feel. No problem with Postal Center USA in Canton. Happy to give them my local business. read more

I've been receiving business mail here for several years, and totally appreciate the personal touch Neal and Sheila bring to this. Very reliable and personable...one of the nice rituals of my day to walk in and be greeted by name. A while back Neal noticed me at closing time hoping to drop off a fedex letter. Fedex had already been by, but he went out of his way to drive to who knows where to drop it off. Nice also the interesting gifts on display -- fashionable shirts and jewelry, kids knick knacks -- found a few last minute stocking stuffers here. Highly recommended for small business owners who work out of the home and are looking for a reliable shipping address... read more

I went to Rite Aid in Canton, MA to get a book of stamps. They don't sell them there so they pointed me across the way to the Postal Center USA. I requested a book of stamps from the lady and she charged me $11.00. I thought that was more than I have been paying lately so I asked her if "the stamps went up in price?". She replied she "did not know". I then went home and for my own curiosity googled it and yes, a book of stamps is still $9.40. I called the woman and she (to me) curtly said "That is our price"...and I said but I asked you if they went up in price and she said "I don't know if the post office went up in price. This is our price. We charge for convenience". She offered for me to take the stamps back - but I don't live in town. I told her that she should have told me that when I bought the stamps. I don't want to pay for "convenience". I have a post office in my town. I can go to a local CVS, Shaw's etc. (those stores are "convenient" to me). I guess live and learn but I thought she was rude and should have explained to me when I was there the reason that I'm paying more and why - - especially when I was a bit confused and asked her if the stamps went up in price, that it was more than I usually paid. NEVER AGAIN!! read more

I needed to mail a letter Priority Mail. They wanted $15 for what the USPS would charge $8. I don't mind a markup for being a third party but that was absurd. I asked if there was a regular post office nearby. They said no. I walked out, look on my phone, and drove to a real post office 1 mile away. read more