I've never thought I'd be writing a Yelp review for a UPS Store, but Anna absolutely deserves it…read more She is, without question, the kindest and most helpful person I've ever encountered at any store. From the moment you walk in, she remembers who you are, greets you like an old friend, and genuinely cares about helping you. That level of customer service is incredibly rare these days. I actually drive an extra 10-15 minutes just to come to this location because I know Anna will make sure every project I bring in is done perfectly. Whether it's printing, shipping, or a last-minute request, she always goes above and beyond to make everything look exactly how I envisioned it. It's amazing how one person can completely change the experience of running errands. Anna has built something special here, and it's the reason I'll never go to another UPS Store. Thank you for everything you do, Anna. Your kindness, attention to detail, and genuine care for your customers don't go unnoticed. You're the best!

Pack it up, tape it up, ship it away... and let Riley save the day!…read more I stopped by The UPS Store expecting a quick errand, but thanks to Riley, I received truly exceptional service. Friendly, knowledgeable, and incredibly helpful, he went above and beyond to make sure everything was handled perfectly. In a world where great customer service can be hard to find, Riley is a shining star. He made the entire experience easy, stress-free, and even enjoyable. His kindness, professionalism, and genuine care for customers are exactly what keep people coming back. Five stars for Riley and five stars for this UPS Store. If you need shipping, competitively priced printing, or mailbox services, this is the place to go! Highly recommended!

I recently worked with the team at the FedEx Office on Hacienda and S. Melrose for two sidewalk…read moresign inserts, and I couldn't be happier with the experience. ​I reached out to several local printers, and Savannah stood out for her exceptional customer service. She was incredibly helpful and took the initiative to match a quote I had received from a competitor. Beyond the great pricing, the entire team was professional and efficient, delivering my order faster than expected. ​It is rare to find such a dedicated and capable team--they have definitely earned my future business!"

I normally really like this FedEx location. They're usually quick and efficient, and most of the…read moreemployees are friendly, so I've generally had good experiences here. However, something happened during my most recent visit that really caught me off guard. As my young son and I walked into the store, a customer had a full-grown dog with her. The dog had a leash attached, but she was not holding onto it and was allowing the dog to roam freely around the store. As soon as we walked in, the dog came right up to us and started sniffing us. I was visibly uncomfortable and actually put the box I was carrying in front of us to keep the dog from getting any closer. What surprised me most was that none of the employees said anything to the owner or asked her to hold onto the dog's leash, even though what was happening was noticeable. I understand that many people love dogs and that the dog may have been friendly, but customers have no way of knowing that. Not everyone is comfortable with an unfamiliar full-grown dog walking directly up to them, especially when they have a young child with them. My son also has a reaction if he touches a dog and then touches his eyes--they become red and swollen. You just don't expect to walk into a FedEx store and have someone's loose dog immediately come up and start sniffing you. This isn't a dog park or somewhere I would expect dogs to be roaming freely. If dogs are allowed inside, I think owners should at least be required to actually hold onto the leash and keep their dog from approaching other customers. I still like this location because they're usually fast and friendly, but I really hope the employees pay more attention to this in the future. It was uncomfortable and completely took me off guard.

I had an envelope accidentally mis-sorted into my PO box, and when I stopped in to drop off some…read moreFedEx envelopes, I asked if I could just place it back in the mail to be re-sorted and delivered correctly. I was told that because of the carrier it originated from, it couldn't simply be dropped back in for re-delivery. That's when Sunny stepped in. Even though it wasn't something they typically handle, Sunny offered to help by creating a new label and getting it back into the system to make sure it reached the right recipient. It appeared to be something urgent for a law firm, so that extra effort really meant a lot. I truly appreciate those small acts of kindness especially when you're unfamiliar with the process. Sunny went above and beyond, and it's a great reminder of why we should continue supporting small businesses like this.

Blessings I truly…read morelove the service here. I have had nothing but the best. All employees are always on one accord with great hospitality a long with customer satisfaction. The owner Sunny Kalanke has always made sure, l left with a smile. Why? Because, he makes sure as his customer you'll feel the red carpet experience like it's been rolled out. His loyalty is too his customer. So, therefore this store deserves 5 plus stars...thank you

The Print Center team is extremely helpful - they made it easy for me to create some amazing…read moresignage for a few parties I was hosting with friends (including a baby shower, an Oscars watch party). You can email your file to printme@staples.com and they'll assist with everything from there. Also, now accept Amazon returns!

Looking to have absolutely no help this is your place woman at the printer Center told me that if I…read morewanted 50 copies I'd have to wait till tomorrow, but I could use the self checkout printer and get it immediately. Try to print on the self check out the machine, print it wrong one for the size I showed it to her. She says because that's your file size. I explained that at home it prints on an 8 1/2 x 11 completely. She proceed to tell me that's because you have to resize it. None of them made any sense I ended up just leaving and going to FedEx where they will actually help you.

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Very friendly environment. Attendants are very helpful I…read morehighly recommend this venue for service

I'm a regular customer here because the staff is always professional and attentive. The prices are…read morealso excellent. I recently came in to have a package sent out of state. The process could not have gone more smoothly. Thank you for your dedication and hard work.

I waited in a long line but I received great customer service from Jackie I think. She thanked me…read morefor waiting and helped me with a big smile which made me feel better about the long wait. She didn't rush me at all which I appreciate. She stayed in the moment not trying to get rid of me to help the next customer. I really appreciate that!

Joey is the town staple, knows the business in and out, great guy, we all know him. He once helped…read moreme mail a huge metal statue to a museum in Texas and they were precise with the directions, he's awesome, we love you Joey

Outstanding service. I setup a mailbox in less than 10 minutes. Love that I have access 24/7. Good…read morelocation. I love a place where they know you by name. Nice touch! Friendly.

I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!