amazing staff here! connor was so kind and helpful, and not just to me but to everyone i saw him…read moreinteract with! The other gentleman seemed nice as well. Got some copies made, nice and quick! pricing is more than cvs but not bad!

Once again, I realize why I drive all the way across from Cardiff to Carlsbad and it's because Jeff…read moreand his team make it simple. Today I was mailing a really cool ball cap signed by a bunch of great women soccer players, does Jeff say oh we're gonna need to buy a box we're gonna need to ship it this way? No, he just puts my number in says how quick do you want to get it there this is the price... Done Every other UPS store should come in and watch what these people do and learn. Thank you again.

Kim was amazing to work. She altered an evening gown that we…read morewere told by Chiyo's tailoring in encinitas that it could not be done. She was professional and her prices are reasonable. Highly recommended.

$10+ to print 11 regular pages. They couldn't do a poster, they could not cut in half, they…read morecouldn't convert and png to a pdf. Unhelpful staff.

I've been having really bad experiences with FedEx deliveries lately; broken deliveries, deliveries…read morethat were said they were attempted when I was home and know they weren't, delays, etc. HOWEVER- my experience at this location has a bright spot in my week. After multiple bad deliveries, I asked for my latest package to be shipped to this location. I arrived in the evening and Gilbert helped me as if I was an old friend. He helped me open the massive box (a bookcase) and helped me inspect the parts to make sure it wasn't damaged. He then went out of his way to reseal the box even better than it was before, explaining where the tape would support best. After all that, Gilbert then carried the box out to my truck and helped me load it into the bed. He was friendly, helpful, and went far beyond any of the service I expected to get. I also know he wasn't even supposed to be working that late, and was holding over till closing. Gilbert had every reason to just do the minimum and move on to the next customer, but he made me feel like my delivered mattered instead. I really appreciate Gilbert and I hope FedEx appreciates how much his friendliness did to turn change what had been multiple bad experiences before him. Thank you!

Amazing service! I had a complicated situation recovering a bag from a shuttle in Los Angeles and…read moreshipping it to New York. Ronnie, the manager and my first point of contact, immediately referred me to Stephanie, who went way out of her way to help. She handled every issue and followed up with me the entire time. Ronnie also checked back in to make sure everything worked out. Truly outstanding customer service--I wish every business operated like this!

I have had a mailbox at this location for 8 years +. The staff is always friendly and helpful…read more I'm almost always greeted with a smile and asked how I am doing! They notify me when I get a package, almost immediately which is super helpful for my business. I have renewed my passport photos through them as well & it's quick which I love. Also they have a plethora of great gift & card ideas sprinkled throughout the store.

I renewed my passport there and it only took 15 minutes including filling out the forms, picture…read moretaken and postage paid express envelope in my hands! All I had to do was write a check and mail the envelope-way better than waiting inline at the post office and hoping to get an appointment. Receipt just says "Trainee" but he was polite and efficient on 4/18 at 12:54 PM.

Ana is the best!!! She is so helpful and very informative. The store is clean and in great…read morecondition. Easy to find too!

I started coming here after a good friend strongly recommended this place and I'm so glad she did!…read more Located in a small strip mall by Panera Bread, parking was easy on a Sunday. Upon walking in, I was greeted right away by the owner, Ana. She was so warm & friendly, she treats you like she's known you for years. It's unlike any other UPS locations I've ever been. The store is clean and customer service is excellent & efficient. I was in and out very quickly. If I'm going to frequent a place for my mailing needs, I choose this one even though it's further from where I live. It's SO worth it and I highly recommend it!

You can improve the customer service. I was discriminated against and left a review and emailed the…read morecompany and never received a apology or response

I hate leaving bad reviews but if you need to take a baby/kid passport photo, don't come here. The…read morelady took it and said it's fine but the postal office said it was too off centered. Also, costs $20 here. Just do it at the postal office next time!

Love this UPS location! I'm used to rude, unfriendly employees every time I walk into a UPS but…read morehere everyone is so friendly and helpful where I actually want to tip them. Thank you all for the hard work because I know those Amazon packages are not fun!

I went in at a busy 330 pm afternoon in Carlsbad to the UPS store. I waited about eight minutes…read more There were a lot of people and usually it smells like sewer and they blame the restaurant above for the smell, but it didn't stink today but something else did. It was my turn, and I was sending a package and she was putting the address in. I leaned over to look at the screen and my left forearm rested on the scale. I wasn't leaning on it and this man came up and said get off the scale you're going to break it. That's a $2000 scale and I said I'm sure it's not a $2000 scale and he says it is I bought it I own this store and I felt really taken it back because he was so very rude. I had no way harmed that scale. It's such a terrible experience when you're patronizing a business and you get screamed at.

I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

Postal annex on E. Valley Parkway, ESCONDIDO. The people were extremely helpful. They were able to…read morehelp me get my birth certificate downloaded I was very amazed with their expertise. I recommend them Sandra Nelson.

Wonderful customer service and convenient location. I go there often. They have stamps and you can…read moremail packages and return Amazon purchases.

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!

I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!