I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

I have always received great service from this location…read more The employees are very friendly, kind and helpful You can return your amazon packages here in addition to all of the services that they offer We came in for a LiveScan and they did it right away. They had the blank application for us to fill out and it was $79.99. If you need any UPS service please pick these location! They are wonderful.

I needed a notary so I went to UPS. Good and fast service. I can recommend this business. I also…read moresend packages from time to time and receive first class service.

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

5 stars because this is the only location in the area, but maybe less stars because they don't…read moresmile lol

I've been here before and had a negative experience, but I didn't say anything at the time because…read moreI assumed the bald employee might have just been having a bad day. I came by to return curtains. No other customers in store; the bald man tells me you can use the kiosk. My items were too large to fit in the clear bag so I went back up. He said they fit you can do it. So I go back and again as assumed my items are too big to fit. So I grab a label sticker to seal my bag. He then comes up to me and says "don't touch my machine from there because you'll break it. You don't need to seal it that way." I then let him know they didn't fit. He then stated " yes they do I do this all day, I would know." I let it go and left. Didn't continue the the back and forth he was looking for. He was very rude, condescending, and clearly unhappy in his job. He seemed irritated by every customer who walked in. Today, I returned and had a similar experience. The employee (woman with un groomed hair that threw it into a hair-clip) assisting customers was also unfriendly and didn't greet a single person walking in. When she saw the line growing she blurted out, "We aren't taking Amazon returns you should have seen the sign on the door" and looked away. Overall, the staff here are consistently unwelcoming. They appear more interested in talking among themselves or being on their phones than helping customers. It really feels like they don't want to be there. I won't be coming back. I'd rather drive to a neighboring city than deal with this kind of service, even if it's just five minutes away.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

long story short.... some fragile fascinator hats that I…read moreadorned with everything from papers to feathers needed to get from CA to Nola, LA to my BFF. I visited AIM, Destiny to be exact, a couple of weeks before the hats would be ready for transit. she looked at the 1 I had brought & had an idea that I was happy with. I returned 2 weeks later, with 6 hats. Destiny & Liz worked on the shipment package for more than an hour. I left after they were done & the box was placed in the hands of UPS. delivery was to be in 7 days. YAY! It happened. all in perfect, amazing condition!!! Liz & Destiny, thank you for making me & my BFF soooo happy!!!! marian*

I highly recommend this place. I started going here just to drop off mail. But they offer so much…read moremore. They have all your shipping needs covered. BUT! The customer service you receive here are over the top. They are always extremely nice and helpful. That means a lot to me. They have lots of parking and do other shopping without moving your car. I just have one word for this place. Awesome!

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Amazing customer service! Had a small area for my son to play while I had paper notary done. Such…read morefriendly service!

Shilpa had great customer service, welcomed me from the beginning and took care of my needs with…read moreassistance !

not very friendly older w woman:/ very crass, short and rude to customer. Every time I'm in town…read moreand I need to use a service center such as this one. I drive across town to the larger location to avoid this behavior.

It's a shame this business has to carry past reviews from the previous owner which were…read morepredominantly negative. It was purchased by new owners this year, 2025 and it is much improved. I would have to give it five stars now compared to my previous review of 1 star. Good service, courteous clerks and just an overall good experience.

I had this location print out menus for my restaurant, they were fast, super friendly and I…read moredefinitely saved a bunch of money going this route, I definitely got my money's worth! I printed my menu on Jan,21 2026! Kavish and Anthony, the two gentlemen that helped me and deserve honorable mention ! I highly recommended this location specifically!

I stopped coming to this UPS Store about a year ago. I used to use them for Amazon Returns and…read moreNotary, however my previous experience was the charges any amount they like to quote. Today I stopped by again because the other UPS Store's Notary person is off so I decided to give them another try since I called them. Honestly I don't know why they're so lazy there. It's obvious that I bring my little English speaker elderly parent to update her pension benefits update which requires Notary. The chubby tall man was doing nothing and when told we need Notary the younger man have to help him get the Notary booklet. While he was walking over he asked for the Title of the Form, we gave it to him. He insisted my mom that speak little English need to know the title. He did not accept it while she was explaining it to her it's update pension benefits after his death. It's pretty much the same title, while he insisted it's the law and turn us away. It's probably because I started asking them if it's $15 per person. They are pretty much thieves there. Someone needs to investigate them and get them arrested if possible. I know I'm ranting but it's just this isolared UPS Store because I'm still using other UPS store, just to be fair.

Brittney is prompt, professional and efficient. I needed a last minute legal document notarized and…read moreshe came through in the clutch. Fair priced for a mobile service. I recommended her for your mobile notary needs.

On time and got done what was needed. Very friendly and polite. Highly recommend Britney for notary…read moreneeds.