This post office often closes early. If you need to ship out a package and it is around closing…read moretime, chances are they'll be closed 15-30 minutes early. Other times they are extremely busy and only one person is at the front desk. Other days there's no line and it's quick so it's a hit or miss. Edit: Today I came to this post office at opening. I found out that not only do they close early, but they open late. The sign and google says they open at 8:30am, but I was waiting there for 15+ minutes. The hours posted are very inconsistent. One good thing though is that the workers are very nice and welcoming - I've noticed this every time I go ship something out. However, I still don't think that makes up for the lack of punctuality.

So.. Was here…read moreearlier today, and I'm sorry I'm just going to say... I miss the previous staff; being an Afro American girl and an Asian girl; last time I seen them was 2020 when I worked the post office myself at a different location. Now, you have this firm/rude lady with glasses sometimes fed up, and I barely go in for questioning stuff.. then a cool Asian/filipino dude I'm tight with. Was in there today asking for a package and yes the girl with glasses was there and she knew who I was.. and she's just .. I dunno rude yet firm or something I just asked to check on a package of checks, she fired back asking if there was the yellow card slip and I said "no, but there are times when no card is in" and she's all "well I NEVER miss.. let me check for you anyway; your P.O. Box up on that shelf there I see nothing." And I haven't had the best week so far and this ruined my morning somewhat - these checks are untrackable but with an eta of ending June which passed. But I'll wait

I've moved to Lathrop 3 years ago in the Stanford Crossing area. I used to get my mail btwn…read more11-11:30am daily. A year later, my mail was coming after 12pm. In 2024, btwn 1:00-2pm. Now, my mail are being delivered after 3pm & sometimes after 5pm. Yes, I agree with most of the reviews here with the actual PO location on 7th Street with rude workers who do not want to be there. It's sad that people are not grateful for having a job to pay their bills.

I walked up to counter with a prepaid label for a box saying "I just want to make sure the weight…read moreof the box is appropriate for the label." and the lady with the long hair behind the counter goes " there's no way for me to know, but I could tell you how much it weighs." Then I proceed to show her the weight limit is printed on the label (which indicates my pacakge exceeded the weight limit). She goes "we could just charge the extra to your account." Im thinking I dont have an account, so I offered to hide the barcode and just pay for the shipping as if the box is not prepaid. And I was attempting to fix the label at the counter. She looks at me rudely "can you do that at the back? there's other people waiting." i go sure. But lo and behold there's no one waiting at the back. So instead of helping me, she made a fool out of me. Because after assembling the label altogether, the guy working at the counter was able to take my barcode and explained things a bit better to me and made me felt like I was helped. i used to love usps.

I'd give zero stars. This is the worst post office. Always seems like there's only one employee in…read morethe entire building. The customer service door is supposed to open at 10am but rarely opens until 10:15am while the whole lobby has a long line of people waiting.

These people lie. They have sent back 78 of my packages and say that I refuse. I have never…read morerefused. The packages go back to the sender and I have no idea why. I have to get an attorney now because the postal investigator doesn't do anything. I've called over 10 times. A bunch of crooks

Today is Tuesday April 21st 2026 I'm late this actually happened April 9th 2026 at 12:14 p.m. I was…read morehappy nobody was in line I believe the postal worker that helped me she was very helpful but then I can tell she was kind of irritated because I didn't have my items ready to go but just be aware that people can pick up on your vibe if you need to step away gather yourself and then come back to the counter people will greatly appreciate that.

I've never had a problem returning items from USPS or any other carrier but there is always an…read moreissue with the lightskinned lady who works here. I had an opened packages since I was returning and she told me I either had to buy tape or tape it myself. This is literally a packaging/mail service. I've returned at USPS so many times and they've had no problem putting a piece of tape over the bag. This blew my mind...

Who is delivering to Villa Ticano area?? Why are you lying on the certified mail receipts saying…read moreyou tried to deliver and no body was home? I have 5 cameras in my front yard and you never came to my door. I signed up for a redeliver and you ignored the request. If a customer paid for the certified mail delivery service you should be providing that service. You should also be telling the truth on written documents relating to the USPS mail services. Hopefully the 2nd redelivery request will be provided.

Humor, Community, and beautiful people working! Long line that went fast. Super friendly staff with…read moregreat customer service.

UPDATE- Filed a formal complaint with the BBB. I encourage…read moreanyone else who has had a similar experience to mine to also file a complaint. Every time I go in here the long haired blonde woman Sherry/Sherri is so rude! Numerous times she's been rude to me and also other customers. No manners at all! Today I had finally had enough and spoke up. I told her that this is her job, doesn't she understand that? She is capable of being nice because a gentleman that she knew went up to the counter and she was very nice to him, even laughing and joking. The next man she helped after him she told that the "boxes are not a puzzle!" How dare you speak to people this way! I asked for the supervisor who was very kind and made sure I was taken care of professionally. She is the only reason I'm even giving 2 stars because the blonde woman doesn't deserve any. If you HATE your job that much and don't know how to speak to human beings then maybe you should quit.. it would definitely make my mornings in this post office a better experience.

Went in today and this indian lady said i had to go home and print out a label and put the item…read morethat was already in a package because i never opened it in a box. It made no sense so iwent to the one on charter and it took less than 3 mins for her to process my return.

This is not the first time our Priority Flat Rate Envelope went missing, officially it is moving…read morethrough the system, FOR OVER 10 DAYS! Last envelope took three weeks to deliver. The USPS is a real embarrassment! Guess we will be going to UPS or FEDEX. SAD, SAD, SAD, SAD, SAD!

Our mailbox was vandalized so we've been having to pick up our mail from this location. My husband…read moreleft work early to make it in time to pick up our mail- and was told by a male worker in short shorts and a tank top "we're closed." My husband pulled out his phone and it was 450. He still refused to give us our mail even though it was still during business hours. I see why this location has 1 star. Very poor customer service.

Staff is always nice and helpful. You don't get bombarded with urine-smelling people at the door…read more Easy enough parking. DIY kiosk when the line is long... which is almost never. I pay extra to have a po box at this location because the one closest to the house is horrible.

The lady with the wavy hair at the desk is extremely rude ... 2nd time I had to go in there for a…read morepackage that was not in my P.O. Box and she makes it extremely uncomfortable to have a conversation due to her attidude. and any other time I show my id they hand it to me right then and there , she goes n puts it in my P.O. Box instead of handing it to me while I'm standing right here .... Like the attitudes need to be better esp working front office and making everyone feel welcomed .