Ok I'm about fed up.. I'm awaiting a package and I get a no access to delivery location alert…read more There's one in particular a sometimes lazy mailman and I think I know who it is... some ____ dude with dreads..where I don't see him on our side of the street but on the opposite side and he's always coming up after 6:30pm.. route city 16..I got mail incoming today too based on informed delivery. I always get my packages for the most part but since this happened I'm just gonna have them delivered to my PO Box if at all possible. This is bullshit. Last November we were missing some jury duty summons. I get that some missing mail shows up the next day or two or three but nothing. I went to the arch airport window and gave them my info and copy of my informed delivery highlighting the mail pieces. Also at the same time waited for the mailman that day being a different guy that also is a shop steward and had much better demeanor.. gave him the same info. I get no callbacks. Mail service has been on a bitch ass decline prolly since 2023-2024 and counting and it's just getting worse. I'm about to call customer service or just email. Hopefully the next day it won't be the same POS mailman because delivery will be attempted again.

This place honestly needs to close down. They don't ever answer phone calls, they don't respect…read morepeople's time and they are terrible at customer service. The delivery mailman that looks younger is always slamming our mailboxes, he flips them open and closes them very rough, not sure who you are but respect other people's things and not try to destroy our mailboxes. When you walk up to the person they don't acknowledge you and just throw it into the mailbox and disregard you standing there. Like I said everyone that works here is horrible and it seems like there is. I management because if there is then they need to get a replacement. Get rid of everyone and get new people that care about the community that they serve.

Always reliable and workers are always quick and willing to help. You got everything you need..read more

This place used to be great until they removed all the blue drop boxes (but I guess that's a…read morenationwide thing that they're starting to do this slowly). At first they had one on their side of the street that you can drive up to, and then another right across where this gas station is. Then after a while they only had the one across the street, then none. I was pissed off finding out about this one day and had to drop off some mail quick, I had driven to north side Stockton post office that was on Robin Hood drive. Another thing is, I don't know if it's this location only but these guys want to close up shop early on the weekends (Saturdays) on 11am and not 12 which says what the closing hours are on the official website. Otherwise maybe the website is wrong. But it's still a nearby place to pickup and drop off mail, but for dropping off you have to do it now during business hours.

I've moved to Lathrop 3 years ago in the Stanford Crossing area. I used to get my mail btwn…read more11-11:30am daily. A year later, my mail was coming after 12pm. In 2024, btwn 1:00-2pm. Now, my mail are being delivered after 3pm & sometimes after 5pm. Yes, I agree with most of the reviews here with the actual PO location on 7th Street with rude workers who do not want to be there. It's sad that people are not grateful for having a job to pay their bills.

I walked up to counter with a prepaid label for a box saying "I just want to make sure the weight…read moreof the box is appropriate for the label." and the lady with the long hair behind the counter goes " there's no way for me to know, but I could tell you how much it weighs." Then I proceed to show her the weight limit is printed on the label (which indicates my pacakge exceeded the weight limit). She goes "we could just charge the extra to your account." Im thinking I dont have an account, so I offered to hide the barcode and just pay for the shipping as if the box is not prepaid. And I was attempting to fix the label at the counter. She looks at me rudely "can you do that at the back? there's other people waiting." i go sure. But lo and behold there's no one waiting at the back. So instead of helping me, she made a fool out of me. Because after assembling the label altogether, the guy working at the counter was able to take my barcode and explained things a bit better to me and made me felt like I was helped. i used to love usps.

I'd give zero stars. This is the worst post office. Always seems like there's only one employee in…read morethe entire building. The customer service door is supposed to open at 10am but rarely opens until 10:15am while the whole lobby has a long line of people waiting.

These people lie. They have sent back 78 of my packages and say that I refuse. I have never…read morerefused. The packages go back to the sender and I have no idea why. I have to get an attorney now because the postal investigator doesn't do anything. I've called over 10 times. A bunch of crooks

Today is Tuesday April 21st 2026 I'm late this actually happened April 9th 2026 at 12:14 p.m. I was…read morehappy nobody was in line I believe the postal worker that helped me she was very helpful but then I can tell she was kind of irritated because I didn't have my items ready to go but just be aware that people can pick up on your vibe if you need to step away gather yourself and then come back to the counter people will greatly appreciate that.

I've never had a problem returning items from USPS or any other carrier but there is always an…read moreissue with the lightskinned lady who works here. I had an opened packages since I was returning and she told me I either had to buy tape or tape it myself. This is literally a packaging/mail service. I've returned at USPS so many times and they've had no problem putting a piece of tape over the bag. This blew my mind...

Who is delivering to Villa Ticano area?? Why are you lying on the certified mail receipts saying…read moreyou tried to deliver and no body was home? I have 5 cameras in my front yard and you never came to my door. I signed up for a redeliver and you ignored the request. If a customer paid for the certified mail delivery service you should be providing that service. You should also be telling the truth on written documents relating to the USPS mail services. Hopefully the 2nd redelivery request will be provided.

Humor, Community, and beautiful people working! Long line that went fast. Super friendly staff with…read moregreat customer service.

~3:10-3:25 pm 03/12/26 I agree with everyone else, Idk her name but the blonde lady in front would…read morelaugh several times and have a tone with me when I'd inquire about how to send priority mail and which box to use since I told her it was my first time and I was just doing it for my mom. Get your head out your butt, ma'am. Acting all snooty and high and mighty like you know it all treating me like an idiot. Then treated the next person even worse because he needed a translator who apparently was there the day before but she didn't explain things properly to because he needed an interpreter. Get a life. I'm about to apply just to take your job foreal.

This place has zero customer service, they do sloppy work and don't care. Went in to do a return on…read morea purchase and the Big Fat Blond woman screwed it up, bunch of lazy good for nothings, never going back.

Came in for a passport walk-in today around 8:35am. Didn't wait too long, Elizabeth was amazing!…read moreSuper patient & nice. When I got to the window, I gave her all the needed documents but forgot my ID, (I know what a clutz of me lol!!) I live in the next city so I had to go back home to get my ID which took about 30 mins. And when I came back, I got in line, she noticed me and called me up to the window and got me outta there within 10 mins! AMAZING!! Give this woman a raise won't ya!! She made sure to get everyone in a timely manner. Her customer service is excellent!! Elizabeth, if you see this you are amazing babe! Thank you for your service, Keep it up :)

This is not the first time our Priority Flat Rate Envelope went missing, officially it is moving…read morethrough the system, FOR OVER 10 DAYS! Last envelope took three weeks to deliver. The USPS is a real embarrassment! Guess we will be going to UPS or FEDEX. SAD, SAD, SAD, SAD, SAD!

Staff is always nice and helpful. You don't get bombarded with urine-smelling people at the door…read more Easy enough parking. DIY kiosk when the line is long... which is almost never. I pay extra to have a po box at this location because the one closest to the house is horrible.

The lady with the wavy hair at the desk is extremely rude ... 2nd time I had to go in there for a…read morepackage that was not in my P.O. Box and she makes it extremely uncomfortable to have a conversation due to her attidude. and any other time I show my id they hand it to me right then and there , she goes n puts it in my P.O. Box instead of handing it to me while I'm standing right here .... Like the attitudes need to be better esp working front office and making everyone feel welcomed .

My entire transaction was great. The ladies there are so helpful & friendly. Always helpful with…read moreeach customer. Will continue to visit this location.

Fed ex is given a 0 to 1 star. You sit at home all day for…read moreyour delivery only to get a text at 4:3 pm Update tracking - arriving tomorrow!