I walked in to get help and the girl was ready to help and the other lady said no to go use the self serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around. read more

I have always received great service from this location. The employees are very friendly, kind and helpful You can return your amazon packages here in addition to all of the services that they offer We came in for a LiveScan and they did it right away. They had the blank application for us to fill out and it was $79.99. If you need any UPS service please pick these location! They are wonderful. read more

Mandeep was absolutely incredible and so patient and helped for me for at least 10 minutes finalize the printing of my resume and adding new contact info. He was beyond very helpful and courteous and I appreciate you and your customer service. I guarantee to whoever is reading this that Mandeep and his team are the best!! Thanks for caring so much Mandeep!! Brandon read more

This is my closest UPS store and they're the best. Typically, I stop solely for Amazon returns and I'm in and out literally within a minute. Doesn't matter what time I stop by, they're just extremely efficient and always friendly. read more

Staff is always friendly, helpful. This staff makes doing returns , (and we all hate doing returns) , Painless. In my opinion this a model location. Always going far and above the call of customer service. read more

I went in today with a large Amazon return. I had to purchase a box because the cooler I returned was too big. Victoria helped me out she was very nice, and honest. She told me the box was going to be expensive but if I contacted Amazon they could reimburse me. She didn't have to tell me that little trick, I would have never known but I did contact Amazon and I will receive my reimbursement in 5-7 days. Thank you Victoria for your help and amazing customer service!! read more

Best customer service love this location ladies are wonderful and store manager mandeep ! quick easy and convenient to visit when i do ! never had any problems ! wonderful read more

Best UPS Store I've been to, even if there is a long line they always find a way to speed it up, friendly service, I drive across town to come to this ups store. read more

I'm at this N. UPS store almost weekly. They provide one of the best customer service in Manteca!!! The team here is friendly and super efficient . Thank you for going over and beyond with the best customer service! read more

Been going here for sometime. Staff is always friendly even if they are busy. No problem dropping off . Social distancing inside. Most days not crowded read more

This is probably the best UPS store in the Central Valley for the past 3 years I have been coming here and I never had to wait for more than 10 mins if that. The staff here are nice and courteous. They aw knowledge you right away, I have been to many other UPS stores and this is the one to go to. This is the spot for all you needs for mailing packages and Amazon returns etc. read more

Rude staff and Hot headed! You can't ask questions properly as they will try to interrupt and try to be right!

If I could give this ups store 0 stars I would in a heartbeat! Horrible service and extremely rude workers! Especially manager! Will never ever step a foot into this store again! read more

Fast service both times I have been, one to send an item UPS and one to get something notarized. There are 3 people that are notaries and no appointment is needed. Large open store. Very friendly staff! read more

Fast and efficient service. The staff was very friendly and greeted me as soon as I walked in the door. Located in a shopping center with plenty of parking. read more

Great staff, everyone is friendly and very helpful. I have been coming to this location more recently to print stuff out. I just send an email before I get there and they are ready to print once it's my turn at the counter. read more

Incompetent staff not respecting simple customer privacy rules... if you need to scan a document, it's $1 a page and these dummies feel it's ok to see your private documents, come here. And if you ask, out right for your privacy to be respected, they'll have nasty attitudes, and say if you're not comfortable... . So I did leave and didnt finish what I needed to scan. Update: I called different site to clarify the scanning situation. The documents are scanned INTO the UPS email, saved, (I'd assume) THEN scanned to your personal email. So pretty much this is a possible breach of privacy and confidentiality!!! If private documents are violated, it could ruin someone's life! Sorry, not sorry, no thank you! read more

I am a new frequent drop off customer and every time I have come here all the employees have been so friendly and helpful!! My former drop off location used to charge me to tape my packages and here they have offered to do it for me, for free!! I truly appreciate the excellent customer care they have given me thus far. read more

Everything about the store is ok. Just a regular ups. The prices are a lot more expensive than the ups store located by Safeway. But I guess if you're in a hurry or this one is closer.... Use this one. But you won't find me here ever again. It's a rip off in ( my opinion) read more

So I'll just be quick about this review...2.99 for a printed label. This is outrageous. I should have went to kinko's for .25 cents. Just for all you people beware of this. Absolutely ridiculous. A piece of paper with a printed label from my phone. Shame on the ups store read more

I contemplated until the last minute because of the heat but I knew I had to return an item I purchased from Amazon, I walked in on a Saturday afternoon and was greeted by a young man, immediately. I was the 2nd person there. Services was quick and easy. I was in and out in less than 10 minutes. I will be returning again to this location if I need to return an item. A+ read more

Did you know they have Notary services at the UPS store? I didn't until I googled it.. ha. I called and spoke with a very nice lady and she indicated there was a Notary on site and the service was 15.00 per signature. What a deal and life saver. Who knew!! P.s. I called around on a Saturday morning and Bank of America has a waitlist, said they would call me back and didn't. Bank of the West is only open until 12 on Saturdays but they had one available. UPS was no muss no fuss! read more

I heartily endorse this store and their courteous, competent owner and employees. I moved to Manteca in June, 2010, on a short-term basis and promptly rented a PO Box at this location (box #108, yo!), given that I've had recent similar good experiences with the UPS store in Bellevue, WA and Las Vegas, NV. Given that I'm on the road A LOT for work, my 'snail mail' needs to keep up with me and I'm pretty much an expert at doing this. The Manteca UPS store stands apart from all others. The people here are friendly and they offer exceptional customer service. I receive a lot of overnight packages, and the staff promptly receives them and sends me a text message to let me know that a package has arrived and is ready for pick up (this service only costs $2 a month extra on top of your PO Box rental, and, if you receive a lot of deliveries, it is WELL worth the price). I use USPS to send a lot of certified mail, and these guys do everything that they do at the US Post office. Also, I often have big scanning or printing projects that would cause my little desktop printer/scanner to explode. This UPS store has a state-of-the-art office printer/scanner and can quickly spit out scan jobs and printing jobs -- plus you get a discount when you're a PO Box holder. No need to go to FedEx Office/Kinkos. Right now I'm transitioning out of Manteca, and I'm kinda going around and scouting out new locations and projects. The UPS store just took my phone call and are packing up 2 weeks worth of my mail and overnighting it to me down here to my hotel in San Diego -- pretty cool, right? I'll miss this store and the people who work here and the friendly "hello" I get from them everyday read more

So nice and efficient. My husband and I were renewing our passports and we needed updated photos done. This UPS store hours accommodated our busy schedule perfectly. Our photos were done quickly (they even let me redo - I'm picky) and we mailed everything out by priority the same day. Thank you for being so helpful and nice! read more

Well it's not that easy getting in and out of a car or a store with three packages and an 8 month old baby in a stroller. I was greeted by a friendly girl Who said I would be next. She is the only reason this place is getting any stars at all. However I was skipped by a man who came to help and left holding my packages. When announced I was next he ignored it and continued helping the other person who came in way after my son and I. I'd rather go to the post office from now on. read more

This facility was amazing! AJ was so helpful and kind. Highly recommend having him help with anything you need. Very funny and cheerful and just made my day... AJ IS THE MAN!! read more

Best UPS store I've been to. Great staff, very helpful and amazing energy! Thank you all!

Worst than awful customer service! They lost our package! No apologies from neither the staff nor the manager. One employee super rude and always on her loudest voice when she communicate with customers. Don't do business with this location! Watch out for that high pitch, awful, terrible, rudest staff!!! read more

This review will detail out issues with the store management / owner, quality of the work performed by the store management / owner and the store management / owner responsiveness to the customer. Requested that the UPS store package and ship a very expensive piece of electronics. A custom packaging job as the original shipping contain had been tossed out years ago. The job was quoted and the work was performed by the UPS store with the owner noting that he had personally done the packaging. The package was shipped and received, the receiver noted that the electronics were heavily damaged upon receipt, root cause being improper packaging and insufficient amounts of packing material to protect the electronics. Claim was filed by the store with a 8-10 work day processing time cited by the owner, real processing time was 5 1/2 weeks. The refund being offered back by the store management / owner was $30 less than the total cost of the transaction with the owner citing that the cost of insurance was not a reimbursable expense. Calls in to UPS corporate suggest that the entire transaction cost should have been refunded to the customer a the payment to the local UPS store reflected that. A fraud claim has been opened with UPS. Report from UPS is that the payment they are sending the UPS store is larger than refund I received Recommendations - - If one elects to have this store do a custom packaging job, inspect the work, materials being used and qty of packing material before they seal the container. - do not accept the store management / owner offer to do the "...heavy lifting..." to process the insurance claim for the customer. This removes the customer from the details on what is taking place with UPS. - There are other options in the area, get multiple quotes by exploring those options. read more

Good people. They were very polite and took care of getting my package all labeled up for shipping to my son in Tahoe City. I would recommend this UPS Store. read more

Great customer service. Hands down the best post office i have ever been too! Thank you for all your help!

Went there to get some paper work notarized, which the Nice lady had no idea how to do. Honestly not up to the rest of your standards. i love these people because they work with you, but this time they really dropped the ball. now I have a bunch of useless documents that outed me $10 a stamp. read more

We just went to this location, Leah was the only worker in the morning. She kept up with all of her customers, making sure that her customers were informed that she'd be with them shortly. Not only was she friendly she was very helpful in our needs. Leah sure can multitask, we thank her so much for all of her help! Keep up the good work, Manteca Store read more

Not a real friendly location. Went to print a few times (mainly because Staples was backed up) and each time something came up that did not make my experiences pleasant. One time an employee was quite rude & tried to charge me for using the computer to print something from my usb (they didn't mention or charger me at an earlier visit). It wasn't until her manager or supervisor overheard his employee & I, and then told her there's no charge for printing off a usb. Each time I print, more than 30% of the prints are smeared or there's toner residue over my prints (I'm guessing the printer needs to get serviced or cleaned). Though when I brought it up, they still charge me for the prints (mind you I bring in my own cardstock paper which gets ruined in their printer). Their excuse for the smearing & dirty printing is "because it's printing on cardstock. That's how it'll look." I find it so weird because when Office Max was in town, and all my visits at Staples, it rarely happens, though if/when it does happen, Office Max & Staples usually mentions their printers need to be cleaned and theyre more than happy to reprint on their cardstock to substitute the ruined print on my own cardstock. I think if their mannerisms/customer service was a bit more inviting/friendly, my experience wouldnt be so bad. I would definitely NOT recommend this UPS location. read more

Had to ship a package back; hubby sent me in store with box, label & item and said 'They'll take care of it'. Yes they did! These gals were courteous, kind and quick. Names I got that day were Arielle, Ana & Leah. Good job and thanks for making my day!!! read more

A lot cheaper compared to the other UPS store near Safeway and plus they had a 10% off coupon for packaging. Thank you

Stellar service! Courteous and friendly employees. Refreshing! They open the door when your hands are full and make a breeze of shipping. Pricing is fair. Love finding businesses with integrity. read more

I visited this store yesterday around 5pm. I happened to leave a pair of Wayfair Ray Ban sunglasses on the counter. I realized it this morning and immediately called to retrieve them. I'm sure I don't need to disclose the value of these sunglasses. When I called I was told they weren't there. I was furious. Someone from that location took them. I am positive it wasn't a customer because the customers that were there left before I did. This leads me to believe it could have been an employee. Be cautious of your belongings when in this store if you still "CHOOSE and TRUST" to do business there. read more

This UPS store was nice and clean. Employers were very helpful and nice. I took my modem and cable box back and they took care of it quickly and efficient. Went a week before Christmas and it was not even packed. read more

It was busy with a line of folks wanting to send packages and make copies. I needed copies ran and notorize a couple signatures. They were multi tasking and helping multiple customers at the same time. These guys know what they're doing! I was impressed. My visit went very quick and I was on my way to my next errand. Great job! read more