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    PostalAnnex

    2.3 (132 reviews)
    Closed Closed

    Services - PostalAnnex

    Notarial acknowledgement

    Apostille or authentication

    Notarial copy certification

    5 More Services

    Jurat

    Mailbox centers

    Notarization

    Shipping centers

    Signature witnessing

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    Nike M.

    I probably should have checked reviews before even entering this business. Do yourself a favor and go anywhere else. I was charging my car when I realized I had an amazon return so I googled and was so happy I could process my return while my car charged. When I walked in she looks up at my like I was bothering her even though no other customers were inside. She explained they don't accept returns with bar codes just labels. Thankfully I had a label to print. She was so reluctant that at some point I asked if she wanted to help me because she was giving signs of not wanting to help me or not wanting to be at work. I had just finished a 2hr workout and was in a great mood and spending 10mins with this woman shifted my moods. I decided i couldn't even trust her with my package and left. My recommendation is to find another mailing store and avoid this place.

    For a moment, I was thought it was a light bulb, lmao
    TiNa K.

    Just came here the other day for signature notary. The same guy as 2 year ago who assist me, very nice and soft , lol.. Convenient location for the neighborhood. The price maybe more pricey if you try to send out some packages here, I actually don't know cuz I never try. But if you want to save your time during a holiday crazy season then why not right ? Time is gold, gold is better than money, lol.. Happy friendsgiving.. Sharing is caring..

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    6 years ago

    If you need anything notarized, here's your answer. Friendly staff though limited. So they can only accommodate limited customers at a time.

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    Page 2 of 4

    Ask the Community - PostalAnnex

    Review Highlights - PostalAnnex

    Elias is a fantastic guy who takes the time to chat and gets your daily postal needs met in a breeze.

    Mentioned in 6 reviews

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    The UPS Store

    The UPS Store

    3.1
    (76 reviews)

    Terrible customer service coming from the older Asian lady. Denied my return on multiple occasions…read morewhen Amazon said no box no label needed. Ended up going to different UPS and they accepted the same package. They told us that a lot of customers experience the same terrible service from this location. IN RESPONSE TO THE OWNER Apparently you didn't check the cameras like you said you did because me and my gf were in the store returning the packages. Clearly you would have seen there were 2 of us. LOL

    I had a very upsetting experience at this UPS location today. The employee who assisted me, an…read moreAsian woman (I am also Asian), was extremely rude and raised her voice at me. I came in with very heavy packages and was clearly struggling to lift them just to show her the label. She did not offer any help and instead stood there watching me struggle. She then told me my box was not taped enough, even though it was already taped exactly how it arrived at my home. I never even opened the box because it contained very heavy chairs that I was planning on returning. If one small corner needed additional tape, that could have been easily addressed, but she was unwilling to offer any solution and denied my return. I also showed her another Amazon return, and she said it was the wrong label with a lot of attitude. I double-checked, and it was the correct label that clearly stated no box and no label were needed. Because of how dismissive and unhelpful she was, I ended up having to take the 100 lb box back home. It was physically difficult for me to even bring the package into the store, and the lack of basic courtesy made the experience humiliating and stressful. I have never had an experience like this at any UPS before. Due to how I was treated, I left without completing any of my returns. This was extremely disappointing customer service, and the way this situation was handled was unprofessional. - update I want to clarify a few things because I was disappointed with the response from this business. I did not refuse help. She never offered help in the first place. She also never offered any options for tape or any solution. She simply kept saying the box was not taped enough with a rude and dismissive tone while watching me struggle with a very heavy package. At that point I gave the same energy back that I was being given. I think most people would react when they are spoken to rudely, denied service, and not offered any assistance at all. For additional context, I took this exact same sealed package to another UPS location the next day and they accepted it with no problem and even helped me. This clearly shows the issue was not the package but how this location handled the situation. The box was sealed exactly as it arrived from the vendor. Being spoken to rudely and having staff stand by while I struggled was my experience and that experience is valid. The way this business responds to customers is unprofessional and only reinforces my original review.

    PostalAnnex

    PostalAnnex

    3.5
    (157 reviews)

    Such an awful experience at this Postal Annex location. I've had good experiences at other…read morelocations, but this one was a complete nightmare. I stopped in to drop off a few return packages since it was conveniently on my way home -- big mistake. Chuck (who I believe is the owner) didn't scan any of my packages, which was immediately suspicious. When I questioned it, he said they don't scan these kinds of packages... yet he ended up scanning the FedEx one but not the USPS one. When I asked for a receipt, he refused and said, "We don't do that here." I had never heard of a shipping place that didn't offer drop-off receipts. I was caught off guard and honestly should've asked for my packages back right then, but I was a bit shocked. I turned right back around and came back to retrieve them and he said no because once packages are "past the counter," he couldn't return them and they're already all mixed up. I pointed out that he didn't even scan my packages.. and I could clearly see one of my packages. I even offered to match my ID, but he refused and was incredibly rude about it. I should've read the reviews before stopping by this location.. that's on me. But now I'm so worried my packages will get lost or never make it to their destination. This is a ridiculous way to run a shipping business. I will never come here again and will absolutely be warning others to stay far away.

    U fortunately thy closed due to the landlord selling the entire shopping complex to developers…read more I've never had issues receiving tracking, notary, or help from Chuck. Hoping to find where they move to and continue using their services.

    PostalAnnex - shipping_centers - Updated June 2026

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