I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

Unreliable and unhelpful. Canceled my appointment a few days before after getting babysitterread more

Dr Britto and Dr Elizabeth are top notch orthodontists. Dr…read moreBritto is extremely meticulous when it comes to tooth alignment. He wants every tooth in the spot that God intended for it to be before we ruined our teeth development by introducing processed foods lol iykyk . He has one of my boys almost done after a year in phase 2 ortho and his teeth are absolutely perfect. The office environment seems like it's a bit stressful because of how high paced it is. Other than that great front office, nice and clean practice.

Great customer service and they were amazing with our children. They only use composite fillings vs…read moreamalgam, which is great if you're concerned about mercury poisoning from fillings. Friendly staff!

I changed my insurance, and unfortunately this office was no longer able to accept me, which I…read moreunderstood. I decided to establish care with a new dentist, and I was very disappointed to find out that I had cavities developing in areas that are difficult to reach with regular brushing, including around old fillings. What was most frustrating was that during my visits here, I was always told, "Great job brushing," and I was never informed of any concerns or areas that needed closer attention. It also felt like the office was more focused on scheduling my 6-month follow-up appointments than on thoroughly addressing my dental health and providing clear communication about my care. I had referred family and friends to this office, and unfortunately, they experienced similar issues. Communication and follow-up are very important when it comes to dental care, and I feel this was lacking. The office staff also did not provide a welcoming experience, and there seemed to be constant staff changes during the time I was a patient. I initially overlooked that, but combined with my overall experience, it contributed to my disappointment. Overall, I am very unhappy with my experience and would not recommend this office based on my concerns with communication, consistency, and the level of care I received.

I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

I was recommended by a friend there, my experience was great! Arilene, the front desk helper, SUPER…read morefriendly and very helpful. The Dr was very welcoming and filled me in with more knowledge about my teeth that I was not aware of. I highly recommend this dental office, Very clean and professional.

Potomac Dental Care is one of the best dental clinic's that I've been to. I've had the pleasure of…read morebeing treated by both Dr. Humam and Dr. Zina; and they're very friendly and professional. They explained my treatment plan to me and put me at ease with the treatment I needed to get done. The staff is also very welcoming and the office is extremely clean! Luckily, they have 3 offices in Northern VA, which are all in very convenient locations. I actually enjoy visiting the dentist now!

We've been taking our son to Precious Smiles since he was 3. What a great experience! The staff is…read moreso kind and he has been going in for his appointments all by himself for several years - today, at age 10, he said he wasn't nervous at all. He's never had a cavity and there's been no up selling ever. I trust Dr. McDonald and her crew to give us honest, compassionate care. Office staff is efficient and sweet. As far as I can tell they haven't sold out to a big dental corp. Hope they never do.

i just want to say thank you so much for your help, and service provided. my son and i appreciate…read moreall your hard work. specially to Miss Judie, and Miss Juanita, always very kind and friendly. i just remember when my kid was a little child with his first teeth, and now almost finish High School. He enjoyed conversing with Miss Juanita, while she was taking care of him. today's days is very difficult to find places where employees are happy with their jobs, but fortunately Precious Smiles of Virgina has the right staff, where everybody is professional and friendly. i always recommend this place, where always is a good environment and good caring for kids.

Woodbridge Dental Care is a friendly/caring dental office that I actually feel good when "that"…read moretime comes to pay a visit. From Megan to Heather to Dr Creamer I feel appreciated as a patient and secure in knowing that I will get the best dental care. One more attribute - they listen. It's a great feeling to know that you are considered a part of the team as any work proceeds. It's never "do this or"...it's "here are you options...let's discuss". I have recommended WDC to family and friends. Brian S

I moved to Manassas from the DC area so I wanted a closer dentist to my home. I came to Creamer and…read morehe is a total fraud. He tried to charge me over $1,800 for cavities THAT DID NOT EXIST. I went back to my old dentist who is honest and well educated... it has been 12 months since I met Creamer and I still have none of the cavities he said I did. So why does he have a 5-star rating? Very simple he uses an app to filer out bad reviews. It works simply like this: they send you a survey asking what your rating is. IF you select 5-star then it will prompt you to leave a Google review BUT if you select anything less than 5-star it will NOT ask for a review and it will send that info to them privately. This is a money grab and I plan to report him to the state. If you have had cavities filled from the dentist there is a possibility that you may have not had a cavity at all.

I cannot say enough wonderful things about Dr. Pardis Khosravi and the entire staff at New Smiles…read moreDental! I was dealing with a very painful tooth issue and was extremely nervous, but they were able to get me in so quickly, which I truly appreciated. Dr. Khosravi was absolutely amazing. She was gentle, kind, patient, and incredibly skilled. She immediately made me feel comfortable, took the time to listen to my concerns, and explained everything in a way that helped calm my nerves. I never felt rushed or dismissed. She addressed my pain and worked with me to come up with a treatment plan that I feel really good about. The entire staff was just as wonderful--welcoming, friendly, compassionate, and helpful from the moment I walked in. When you're already in pain and anxious about going to the dentist, having people treat you with that much kindness makes such a difference. I am so grateful for the care I received and would highly recommend Dr. Khosravi and New Smiles Dental to anyone, especially if you are nervous about dental work. I truly felt like I was in caring and capable hands.

I was initially seen by Dr Rabah, who was polite and professional. He performed a small filling on…read moreone tooth and advised that I could wait to treat another cavity until after delivery, as he deemed it non-urgent. I have no complaint about him. However, I began experiencing pain from that tooth and attempted to contact the office for assistance. Despite having medical clearance from my OB/GYN, confirming that it is safe for me to undergo routine dental care during pregnancy, the office refused to see me solely because I am pregnant. Additionally, when I requested a copy of my X-ray so I could seek treatment from another dentist, the office stated it would take a few days because they "have stuff to do", delaying my ability to receive timely care. The front office personnel said her name was Kelly although I'm not sure if she gave her real name. I still haven't received a copy of my X-ray to take to another dentist who was willing to see me. We were trying to minimize another X-ray since I just took one but the office is uncooperative. The front office staff were extremely unprofessional and rude during my interactions. They repeatedly hung up the phone on me and refused to provide a clear explanation for the refusal. I had to use another phone number for them to pick up my phone. I believe this behavior was unjustified, discriminatory, and unprofessional, and does not meet the standards expected of licensed dental professionals

Everyone at this office is so kind, and understanding. As someone with dental anxiety, I feel so…read moreseen and cared for. They're very thorough and explain every step.

took my toddler here and everything went perfectly. i also liked how the dentist explained to him…read morewhat she was using and doing ! facility was clean too! keep it up!