I was a long-time patient of Dr. Choi and Dr. Ly. The clinical team was generally good: the front desk was helpful, and the RDH/RDAs were some of the kindest providers I have worked with. My concerns are with referral integrity, periodontal-risk management, records/data handling, and how I was treated after raising evidence-based concerns. **1. Referral ethics** Their practice referred me to Todor Orthodontics. I later raised concerns that Todor's sales/refund/review practices were inconsistent with patient-centered dentistry. Dr. Ly did not initially treat this as irrelevant. In the Aug. 14 transcript, she acknowledged "there's a component of this that we cannot ignore," agreed the sales approach sounded "too aggressive," said she did not want patients "to have to go through that either," and said referral partners should be "aligned in philosophy" and patients should be "treated like humans." She also said my feedback would "100% impact" future decision-making. This was not just my perception. A staff member in the room described her own Todor consultation, saying she "did feel the pressure of the cost," was "taken aback," and that Todor "kept on bothering" her with follow-up emails. She told me, "I totally, totally agree," and that she had been "agreeing with everything" I was saying. The switch-up came later. After I presented Todor's Release and Waiver, which in my view functioned like a gag order and raised serious ethical/legal concerns, the practice stopped meaningfully engaging the substance. A later note said they had "not received similar concerns from others" and characterized Todor's business/review practices as "outside the clinical responsibility of this practice." To me, that felt like the earlier shared understanding had been rewritten. **2. Periodontal-risk management** The practice played a key role in referral, clearance, and periodontal monitoring while orthodontics proceeded. I raised that I had been cleared for orthodontics, but a specialist later detected subgingival disease requiring SRP. Close-in-time measurements from the practice and the specialist were materially different. Dr. Ly later acknowledged calibration around recession, probing measurements, and probing force, and described the discrepancy as "within the clinical limit of craziness." In my view, moving teeth while active periodontal disease was unresolved was not consistent with responsible preventive dentistry. **3. Reframing the patient as the issue** The more concrete my evidence became, the less the practice appeared willing to engage the substance. The issue shifted away from referral ethics, refund leverage, review restrictions, sales pressure, and continuity of care, and became about me "lacking trust." I repeatedly said I liked the practice, liked the clinical team, and liked my RDH. I was critical of Todor and the referral process. In November, I said I did not know raising concerns about Todor could be "a risk in telling you [Dr. Ly] about it." That fear later felt justified when the practice terminated my care after I raised new evidence-backed concerns. **4. Records/data handling** The practice used Granola AI for detailed clinical discussions, even though Granola publicly states it is not currently HIPAA compliant and should not be used to process PHI unless a compliant arrangement exists. After I requested complete transcript-format records, I initially received incomplete materials and did not receive the full transcripts until months later after repeated follow-up. Patients should know how their data is handled, how referral concerns are treated, and whether a practice stands by its stated values when accountability becomes uncomfortable. read more

Potrero Hill Dental - General Dentistry Near Me - San Francisco, California

See all

I have been taking my 7 year old here since she first started having teeth. They do a great job with kids that we kept going even after they stopped taking Delta Dental. They have netflix ready to go and are very patient getting the exact spot of the exact episode she would request. Everything is clean, organized, and we never had any issues with scheduling. They are extremely fast on processing insurance claims for you as well. So while they may not take Delta Dental, the majority of my care is reimbursed promptly. Will definitely keep coming back. read more

Simply the best! I've been coming here since 2023 and have nothing but great things to say about Dr. Choi and her staff. They are friendly, caring and thorough. The dental assistants, Maria and Andrea have worked on me most, are also awesome and make for a smooth visit. You can tell they know their stuff and they explain everything, so you feel like you're in great hands from start to finish here. The office itself is super modern, clean and bright. Now for the work they do. Since 2023, I've had three visits that required significant dental work. The first for a few fillings long overdue and the last two (most recently) for restorative treatment on my two front teeth from an old hockey injury that resurfaced with an infection. I had an oral surgeon place an implant a few months back and then came here to have the crown placed on top of that and the other crown next to it replaced. I am so grateful to Dr. Choi and her team for the amazing work that they did and for fully restoring my teeth and smile! She was so diligent, informative and skilled. It is not lost on me how complex this level of dental work probably is and they absolutely crushed it. Like I said at the start, this place is the BEST! Thank you! read more

Unprofessional, rude, costly, unnecessary examinations for price inflation. This dental office is unprofessional, and rude creating unnecessary drama, and exams to inflate the cost of unsuspecting customers. read more

I loved the decor, very welcoming! I appreciate the clear instructions of how to do a better job on my teeth! Definitely recommend! What happened when the dentist crashed into a car? They left a dent! read more

Kind, quick, and effective dentistry for the whole family -- we're ages 5 through 50.

6 years after my first review here, I'm still a patient at Potrero Hill Dental for my twice yearly cleanings. I've really appreciated the changes they've made during the pandemic to keep everyone safe including a neat vacuum they place near my mouth to suck up any droplets. Bonus effect, my glasses stay dry! The dental hygienist I've seen the most is Brenda and she's very thorough yet gentle. All the staff I've encountered from the front desk, hygienists & dentists have all been really nice and professional. I've heard from friends who go to other dental practices where they feel like the dentists are pushing unnecessary treatments. At this practice, the dentists have always kept a careful watch on any spots that show up on x-rays and see how they change (or not) over time before recommending a filling etc when it's time. I've also asked about their orthodontia options and they gave me some information but were never pushy and have not brought it up since I asked. I wouldn't hesitate in recommending this practice if you're looking for a dentist. read more

Dr Lew is the most compassionate and competent dentist I've ever had. She helps me understand the importance of proactive dental care. I wish she had an office in LA. The staff are very responsive, polite, and helpful. I'm gonna miss this resource. read more

If I can give them 10 stars I would give them as they totally deserve it for their excellent service. I know visiting a dentist office for most people is traumatic and painful but Potrero hill dental make is as easy and comforting as possible. I moved to SF 4 years ago and based on great reviews on Yelp I wanted to give this place a try for cleaning. But I was told they have a 7 month waitlist for a new patient so I never went. Fast forward to May 2020, a global pandemic hit SF and everything shut down. Unfortunately my large filling came out from the back molar and I needed an emergency procedure. I still haven't established a main dentist office to go to at this point so out of desperation I emailed Potrero Hill Dental. To my surprise Dr Jane Choi replied to me immediately and opened her office just for me to perform the emergency procedure within a couple days. I'm forever grateful for her kindness and that she was able to save my tooth with complicated filling. (My filling was so large and deep that other dentists previously recommended me to get crown or implant) Since the emergency dental procedure, I became a regular client at Potrero hill dental and Dr Choi and other dentists did a miraculous job on my other smaller fillings. I say miraculous because I recently went to see a new dentist due to relocation and the dentist couldn't compliment enough how perfect my fillings looked. (colors and margin) I'm also grateful to find products that really helped my overall teeth health based on their recommendations. (They sell coco floss and nano silver mouthwash in the office) I could really trust their recommendations with treatments or products and I find them honest and wants the best result for clients. I also wanted to mention that the booking process is really easy once you have established the client relationship and you can also communicate via text which is convenient. I have recently moved to NY and I'm really going to miss Potrero hill dental and going to have a hard time finding a dentist as nearly as good as Potrero hill dental. read more

Wow I LOVED my dentist at this clinic! This was probably the best and most professional dental experience I've had. She was so detailed with my cleaning and check up and took the time to show me the X-ray and photos for literally every single tooth, explaining things she noticed along the way and if I needed anything for follow-up. She was super concerned about patient education and making sure that I knew what was going on, which I really loved. My teeth feel like they are in great hands and I'm excited to go back! COVID review- the clinic is really good about having the safe COVID precautions. When polishing your teeth, they have a mini suction hood they put above your mouth to make sure that the dentist and technician stay safe from splatters. They charge and extra $10 for all these new COVID implementations, but so worth it. read more

I've been coming here for 2 years and absolutely love it! Dr. Choi is meticulous and thorough. I'm a huge fan of hers. She is one of the few dentists I've met that really focuses on preventative care. She also really walks through procedures and gives detailed descriptions of what she sees/recommends so you feel you can make the most informed decisions. The last cleaning I went in and I was cavity free! My teeth are feeling healthier than ever. The office is also extremely organized and clean. I've never had a scheduling issue and the front desk is super helpful. Coming here really makes going to the dentist as pleasant as can be. During cleanings, they'll pull up a tv so you can even watch Netflix. By the time you're done with an episode, you'll be out of there! Just make sure to schedule ahead as they're usually pretty booked up. read more

I've been going to Potrero Hill dental since 2018 and in that time I have had cleanings, invisalign, a cavity fill, x-rays. My experience has been amazing, but what really stands out to me now is the degree to which they continue to take covid safety seriously. I feel safe with the hepa filters, the aerosol suction devices, the masking, the molecular iodine rinse before treatment. It feels good to know they care about the health and safety of their staff and patients. read more

What an amazing office and team. They go over every tooth with pictures. I love seeing data. While they are the third dentist of mine to recommend a night guard, their suggestion was for me to try a cheap version first from online to see if I would even keep it in my mouth. I love that they're not trying to push me to buy their product. The cleaning was the best I've ever had. I can't believe I felt so relaxed while someone was cleaning and flossing my teeth. This is the best dentist I've ever been to and I'm actually looking forward to my next appointment. This is unheard of, I've been terrified of dentists my whole life. read more

This is a new dental office that recently opened in the area of Potrero Hill bordering Mission Bay. The office is well designed; open and airy. The dentists are at that sweet spot in their careers; they trained recently and are up to date on the latest practices in dentistry but have been practicing long enough to have the experience of a few years under their belts. Also, they're super nice! The biggest thing for me was their flexibility in scheduling. They are booked out weeks in advance and have a waiting list, but when I told them I was a resident doing my training at a local hospital they were very understanding and worked with my busy schedule to squeeze me in! Not only were they so accommodating but the dental work was painless and fast. They also do a wonderful job of explaining the treatment plan and show before and after imaging which I appreciated. When my health care friends ask me where to go in the city for dental work, I point them to Potrero Hill Dental. Highly recommend! read more

Potrero Hill Dental - General Dentistry Near Me - San Francisco, California

I was not going to give a review (it's usually best to just move on), but then I met with my new dentist who confirmed a lot of my suspicions about Potrero Hill Dental, and maybe this will help someone else out. So my background: I'm 40-something and never had a cavity or braces. I've never gone more than seven months without a cleaning. The pros of this office is that it is very modern, clean and high tech. The staff was nice enough. My teeth were really clean after my appointment. The cons are that I think they push unnecessary procedures/appointments. For example, when I informed the dentist that I had never had a cavity, she said "we'll see about that" as if it was a personal goal to find one. I brushed it off as a sort of awkward thing to say and, hey, we all say awkward things sometimes! But then she proceeded to tell me I needed maybe up to five fillings. She also told me I needed to come back every four months. At that point I started feeling like I was being sold a time share because whose insurance will pay for cleanings every four months? The front desk was a little pushy about scheduling my next appointment in four months. I left after 2 1/2 hours (!) refusing to commit to the fillings or extra cleanings. As I left, I was debating with myself whether my gut was right or if I was arrogant in questioning a medical professional's recommendations. So fast forward to me getting new insurance two months later and having to find a new dentist anyway. When I explained to him last week what happened at Potrero Hill Dental he seemed sort of incredulous. Then he did new Xrays and laughed. Nothing even close to a cavity or even softness, he said. And certainly no need for deep cleanings or extra appointments. "I sort of want to know who this dentist was just so I can warn people," he said. So I give them two stars for being thorough and nice enough. But I think there's something sketchy about the business practice of trying to get people to pay out of pocket for extra cleanings. In the end, it was not the right place for me. read more

I love going to Potrero Hill dental! First, Mano and Marisa always welcome you with a smile and are always available for questions. The dental is pretty new with shiny equipment. All of the staff are patient, knowledgeable and make you feel comfortable. I used to hate going to the dentist, but now look forward to my appointments, especially because I get to watch Netflix while getting my teeth worked on. Huge plus! And they're very gentle. The only thing is I wish they had more slots because it does take a while to book an appointment, I guess it's because they're so good that they're super popular. It took me a few months (4 or 5?) to get an appointment as a new patient but 100% worth it. read more

I've been seeing Dr Ly and Dr Choi for 3 years now. What a world of difference between then and now. They are professional, honest, genuine, caring, and just awesome (not often one gets to say that about their dentist :). Their entire crew is wonderful as well, from the front desk to hygienists. The office is well thought through and has a pleasing aesthetics to it that doesn't feel like a dentist office. It even has Netflix for you to tune out to during long procedures. I couldn't recommend this business more. read more

Very nice and professional, also convenient, totally nice people; however made sure my wife and I had our first root canals! Mine was first, and I've never had a problem like this.... Plus, I was referred to one of the dentist's spouses to do the work. Ditto my wife. Always get a second opinion, as they like large ticket items! They're great, just be careful.... read more

Great dentist. Very up to date technology and dentists take the time to explain everything. The covid precautions are also very good. Netflix available while they work on your teeth. read more

I switched from my downtown dentist to this one in my neighborhood and was thrilled initially because of the location and fancy modern office space. Over the next year and some change what I discovered was that those things didn't matter and that this was a business that was for pure profit at any expense meaning they looked for any and all excuse to find "something" to bill my insurance & collect monies on each visit. The main reason I left was because they neglected to be transparent with me about cost upfront and I ended up paying over $500 because of this, so that was the reason I bailed. I felt duped. In addition I really disliked some of their dentists as they were harsh and rough and the fact that they rotated and you have a different doctor every time was not fit me. So I went back to my great, fully transparent dentist downtown because she's everything that PHD is not. I'll never go back to PHD. read more

I can't say enough good things about Potrero Hill Dental. Dr Louie and Dr Choi are both incredible, explain all of the procedures thoroughly, and are just really cool. I've had two 6-month routine appointments with Dr Choi and a couple fillings done by Dr Louie. Both dentists are great, make you feel comfortable and check in with you frequently during the procedures. The hygienists are also amazing .. while I don't have anxiety about going to the dentist, if you do - this is the office for you. You won't feel a thing during cleaning and the tests for gum health (where they poke your gums with that sharp little stainless steel instrument). Seriously, they're that gentle. The front desk staff are friendly, great at getting you in quickly, and are also flexible in scheduling. Lastly, the office is clean and modern. For longer appointments (fillings), you have the option to watch Netflix on one of the screens in front of the chair. 5/5 stars :) read more

This practice dropped me in the middle of my treatment plan because they no longer take delta dental. It would have been more appropriate if they completed the work they proposed at the price they proposed. I am a clinician, too, and that is what I would have done and the morally correct thing to do. I always worry about practices that treat you like $ rather than as a person. read more

Amazing. Walking into this dental office is like walking into a spa. It's that well designed and you immediately feel so relaxed and welcome! I've been coming here since late last year and have had some recent treatment done. My experience below: -First, Marissa (yes we're on a first name basis now) at the front desk is so great. I had lots of insurance issues and fillings that needed to get done. Communication about my copays was super clear and efficient through email. -I saw Dr. Choi for my exam and she was extremely thorough. I never thought I'd learn so much about oral care but she walked me through every step. At first I actually could not believe I had cavities since I saw a previous dentist regularly, but this check up was way more in-depth and educational (I confessed that I drink a ton of sparkling water and guess what, did you know that sparkling water is acidic and can contribute to teeth decay kinda like soda? eek!) -My fillings were done by Dr. Ly and Dr. Louie - both very gentle and it was awesome when they used a camera to show me the cavities before, during and after treatment. I went from disgusted (and embarrassed) to totally amazed and stoked about how my teeth looked after treatment! One of my cavities was so deep it was close to becoming a root canal (seriously, can't believe it was just being watched by my last dentist instead of treated). Overall - could not be happier with my dentists at Potrero Hill Dental. So confident with these doctors taking care of my teeth! read more

From the amazing staff, to the friendly, comfortable atmosphere Potrero Hill is one of the best dental experience I've had. And they're great with kids! Drs Choi and Ly are very knowledgeable and look out for your best interests when navigating your dental health and care options. Highly recommended! read more

Patient and caring staff that has always ensured I was taken care of. Whether it be for my bruxism, fillings, or referring me out for a root canal, the care I've received here is top notch. read more

I was Initially drawn to the clean modern space and the convenience of the close proximity to work. I read reviews of patients being recommended dental work that they didn't need after they received a second opinion elsewhere- I didn't think it would happen to me! Maybe im just naive and trust any clinician, when a couple of the PHD drs. said that it was time to fix a filling I complied and scheduled an appointment. I felt no pain and they've been watching the tooth for months, so maybe they just wanted to get it over with? I guess it was a blessing in disguise that they dropped my insurance and I immediately found another dentist thinking I needed the work done asap. New dentist said my tooth was perfectly fine and I left with a basic cleaning. If you're in the area and they take your insurance then I'd recommend PHD for basic cleaning. However, I'd be weary about anything else as you might not even need it. read more

I have been going to Potrero Hill Dental for about a year now and I am confident to say they are my official dental office!! The staff is always friendly and accommodating, updated tools and tech, super clean and modern office. They even let you watch Netflix. Can't beat that! Shout out to Jane For making sure I keep my teeth healthy read more

The best dental office in San Francisco--just trust me on this. I've been to many, many dental offices since I was 5 years old. Some of the offices have smart dentists, but horrible front desk people. Some of them have wonderful people, but used older technology. Some of them have really nice people, but not as smart. Potrero Hill Dental checks all the boxes (in a good way). Let's start from the finance/front desk reps. Marissa and Mano: perfect; can't get any better than them. Marissa is always available with all my questions around insurance coverage, change of insurance provides, procedure fees, scheduling, change of scheduling, etc. Marissa is like the person you want to have to organize your life, because she works effectively. But still stays so friendly! I've met about two different hygienists, and they're both awesome too. They're very thorough, and I had great conversations with them (with tools in my mouth). And lastly, Dr Ly... She's honestly perfect. I want to be her best friend. I have had a lot of interesting dental problems (e.g. impacted wisdom tooth that had to be kept, deep cavities, botched filling, etc.), and Dr Ly's suggestions are always the best and the most straight forward. She doesn't suggest to me unnecessary things. Dr Ly is very smart, but also personable at the same time. Yes, I sometimes have to wait even for a scheduled appointment, but that's because unlike many doctors, Dr Ly waits and answers all your questions first. I love that! And I don't mind waiting until the previous patient gets all their questions answered first. I like Potrero Hill so much that I've even convinced my friends to also go here. They get busy, though... So you should give Marissa/Mano a call today :) read more

Life is hard; as an adult I gotta make so many decisions: what should I focus on at work? What should I get my wife for our anniversary gift? How do I want my In-n-Out burger? Should I put on pants this morning or just stay in my boxers? Thank goodness I don't have to worry anymore about finding a dentist. I love Potrero Hill Dental - great location, beautiful space, super friendly people, and best of all - awesome dentists! They made great recommendations on fixing a gap in between my teeth (I thought I'd have to go back to wearing braces as an ADULT (heaven forbid) - but Dr. Choi fixed it up cosmetically right there - and now my wife no longer complains about the gap! So take it from me - a random stranger Yelping his opinions while sitting in his boxers... this place is the best! read more

Came here as one of the their very first patients. I've been driving by for quite some time waiting for the office to open and it finally has! I've been excited to have a dental office finally open in Potrero hill so I can stop commuting all over for my dental care. The dental office is absolutely beautiful! Super high tech and modern. I just came for an initial check up and cleaning. Dr. Ly took photos of my teeth so we could discuss what she was seeing which made a huge difference in my ability to understand what was going on. Normally it feels so abstract talking about my teeth. She did the cleaning herself and it was one of the most thorough cleanings I've ever had! Plus it didn't hurt :) I can tell there are still a few things they're finishing up with on the office but the Dr. clearly knows what she's doing and I'm excited to make Potrero hill dental my new dental home! A nice bonus was the other doctor Dr. Choi was also there that day and she seemed just as pleasant and friendly as Dr. Ly. Excited to have two awesome dentists in the neighborhood. Woo hoo! read more

I saw Dr. Choi, who was super friendly and knowledgeable. I had a couple of dental issues, so she talked me through what caused the issues, and how I can prevent them in the future. Definitely walked out of there feeling prepared to take on my new oral hygiene routine! On top of the service, it's just so nice to have something in the neighborhood that's easy to get to -- and one that looks so much more modern and spacious than other dental offices I was hoofing to before! read more

I go into the dentist's office always on guard because people are always talking to me about how I need gum patches, or how I might need a night guard. It feels like you're walking into a salesman's office and people are offering you things that you aren't sure if you do or don't need. But it wasn't like that here! Dr. Ly was very straightforward, telling me what was needed, and what we could monitor. instead of offering gum patches like some people have straight away for my gum recession, she provided me reasons for why it happens, what to look out for, and how to help it from getting worse. It finally felt like I was at a dentist's office versus a car salesman, and it was really nice to have someone explain things to me. I definitely want to keep coming back! read more

I love this dental office (as much as one can love a dentist). I've been going here for about 2 years now (I think?). Dental health wasn't a big focus in my family growing up so I had A LOT of issues related to dental health. Root canals, crowns, gums, countless cavities... Potrero Hill Dental has been working with me over the past 2 years to fix all these issues. I'm moving soon and have my last appointment coming up soon, so I thought I'd write this review. Going here has been wonderful, even with my huge anxiety around dentists. They've answered all my questions about services or billing along the way and they also explain everything they did, including pictures, after your procedure so you can see how much better your teeth look. Marissa and Mano at the front desk are the perfect team. Marissa always greets me by first name whenever I come in, and even when we pass each other outside of the office. :) They're both so nice. I've been a patient of Dr. Ly and she's so smart and friendly. She knows exactly what she's doing and can explain it in layman's terms. She's been out on leave so I've also seen Dr. Choi who is also exceptional. The office itself very clean and modern. Each room has a screen and headphones for you to listen to music or watch Netflix during the appointment. They give you vaseline so your lips don't get dry. I appreciate all the small details. It does take a long time (around 6 months) to get a new patient appointment but I think that's just a testimony to how popular this place is and how many regular patients they have. So think ahead and make an appointment. I am honestly just a regular customer, I was not asked to write this review. I just really like this place. Will miss you guys when I move! :) read more

I'm writing this review as a service to others because I really care. While the staff is extremely nice, I strongly recommend against this clinic if you care about the long term health of your teeth - please save yourself from uncesary treatments. If you don't have much time just read this: The bottom line is that different dentists have different approaches. Some are more preservatives and if you have something that looks like the beginning of a cavity, they'd prefer waiting to see how it develops before doing a filling and damaging healthy tooth tissue along the way. Others are miners and like to dig and fill every little crack. I prefer the former type. Potrero Hill Dental are definitely the later type. I'd rather think it's because of lack of experience rather than greed, but their dentist recommended 13 fillings and 2 extractions, and when I finally had a chance to go to my long-time dentist (out of state), he only did one filling! Longer story: My dentist is out of state and I had an emergency where a crown fell and was recommended on Potrero Hill Dental. One thing I have to say is that everyone in the clinic is extremely nice and they have the most cutting edge equipment, the dentists are rather young (maybe that's why they gave such bad treatment recommendations). Not only were their recommendations wrong, but also their actual treatment was faulty: 1. When my crown fell, my dentist from out of state recommended I'd do a temp cementing to the crown until I get to see him. The dentist at Potrero Hill Dental refused to do that saying it'd cause more damange since I need to extract the crown base anyways. In reality when I saw my dentist he was able to restore the crown and was really upset saying that had they done a temp cementing he'd be able to save more of the tooth structure for a more stable crown, temp cementing would have protected the remaining tooth structure from bacteria exposure. 2. The dentist recommended 13 different fillings and two extractions, my dentist ended up doing one filling. My dentist was so upset when seeing the treatment recommendation, he went as far as saying these dentists' license should be revoked for breaking Hippocratic oath "First do no harm". Again, I'd rather relate this to lack of experience rather than greed. But the whole incentive structure for dentists in our country is messed up (why not do more treatments if insurance/client pays?!), so it's really so important to choose a dentist you can trust and that won't recommend unecessary treatment. I hope this was helpful and helped save some teeth! Good luck! read more

Great modern dental studio with reasonable prices, professional dentists and an empathetic approach.

This place is great. It is the first time I've ever felt so thoroughly educated on my oral hygiene. Their individualized approach to patients is one of their greatest qualities. I've been having some issues with a particular tooth for quite some time, and despite 4 other dental visits with a DIFFERENT clinic in the city, Dr Ly has finally uncovered the problem. Not only did her diligence pay off with the proper diagnosis, she was also an amazing educator on how to move forward. More than willing to answer any question, but careful to not overwhelm me with too many details, Dr Ly did a great job communicating and setting a plan of action for me. I am truly grateful for my first experience at Potrero Hill Dental. These doctors and their amazing staff are true professionals! read more

The first time I came to this office, I was told that I had 6 or 7 cavities, which seemed a bit extreme to me, but ok, maybe my last dentist was absolutely terrible? I was told they were mostly minor, but somehow half of my teeth were drilled away. Fast fwd to my next check-up. I'm told that I have 4 cavities. Now I'm suspicious. On recommendation of someone that grew up in San Francisco, I went to his family dentist for a second opinion @ Lakeside Dental (GO HERE). I'm told there that I have "very clean teeth" and only one cavity. I've seen other reviews of Potrero Hill Dental on Yelp that mention the excessive "work" that you need done. I don't trust them, I left. read more

I used to hate going to the dentist until I found Potrero Hill. The staff is friendly and knowledgable (they even pretend not to judge me for not flossing). The facilities are top of the line. Incredibly clean and with the best equipment. They even let you watch Netflix during your appointments. 10/10 recommend! read more

Looks impressive, but they don't have any new patient openings for eight months. I wouldn't be comfortable being a patient at a practice that can't manage a more reasonable schedule. read more

The team at Potrero Hill Dental went above and beyond in helping me transition to a new dentist in another city. I moved before a major planned treatment and was a little lost with the dentist I found myself. Marissa answered all of my treatment questions even after I had moved, and worked with the staff to recommend a new, reputable dentist. I am an inquisitive person and not once did anyone have a problem answering my many questions. Dr. Louie was always immensely patient with me, and the entire staff was professional and knowledgeable. Don't go anywhere else. This team is the best. read more