The staff here are super nice and so friendly. I wasn't big on getting this done but they made…read morethings relaxing. Very clean place and they offer snacks and drinks which is nice after you're done. Having the music to listen to was nice to keep your mind relaxed.

Over the course of several years, the staff of Lots of Huggs demonstrated much care and patience in…read moretheir interactions with a resident who suffered from significant memory loss. I appreciate their professionalism and compassion.

Right when you enter, you know you're going to be well taken care of. The ambiance, and positive…read moreenergy is almost overwhelming (in a good way)!!! Winnie at the reception desk is amazing, and always does such great work with helping me organize my schedules between adjustments, and massages. Emma does an awesome job with massages, and I really like how she asks questions about my pain, stiffness, etc, before starting. And as for Dr. McKay, I don't think I ever met a happier doctor in my life! Her positivity carries over and helps me feel very relaxed for my adjustments, and also my very first acupuncture care. I'm so glad the Veterans Affairs recommended this Chiropractor to me!

If I could give 0 stars, I would. Our child had an X-ray done. We waited 2 hours for the results,…read moredespite being one of the only people there. We were the last to leave, an hour after closing. When we finally got the results, the nurse practitioner said she did not know what the results meant, and was unable to explain anything to us. She referred us to SIU, and told us to expect a phone call in the morning, and that an appointment would be set up this week. Not only was that experience a complete waste of time, as we are no closer to figuring out what is wrong, we never got the phone call, and when we did, the SIU office had the complete wrong information, so we had to explain everything to them. They then set up an appointment for 3 weeks from now, despite urgent care plus staff saying we would have an appointment later this week. Also, because I am obviously not impressed, I figured I'd throw in the fact that the room we were put in was no less than 85 degrees. Will not be returning and would suggest to everyone that anyone needing an x ray to look elsewhere.

We went through several nursing homes before finally finding Springfield Homes and its owner,…read moreBridgett, and we are so grateful we did. I can't speak highly enough about the care they provided for my grandmother. She was not only well taken care of, but truly loved during her time there. It gave our family so much comfort knowing she was in such compassionate hands when we couldn't be there ourselves. We will be forever grateful.

I have nothing but great things to say about Concordia Village in Springfield. My grandparents…read morehave been through all levels of care from a 2-bedroom, independent apartment through the acute care center. The facilities are immaculate and the staff caring, friendly, and extremely competent. When my grandparents first moved in, my grandfather was just beginning to have his health failing, so they moved into a two bedroom apartment. They were extremely hesitant about moving into a senior care center such as this, having had very bad experiences in the past with you typical stereotype "Nursing Homes" in the 70s and 80s. However, we had really high hopes that conditions have improved. BOY HAVE THEY! Both of my grandparents really enjoyed the social activities, scheduled outings, movies and cultural programs, and even athletic programs such as aerobics and WII bowling. They also rave about the food. The chef and all of the dining staff, as well as the building staff in general are great. They really take an interest in the residents and treat them like family. They also have shuttle services to take the residents to doctors appointments, grocery shopping, and even occasional shows and outings. If I need a live in care center at that age, I will be happy if it is close to as great as Concordia.

My parents moved to an independent apartment in 2010. They made wonderful friends, became active…read morein card groups, study groups, and a variety of friend communities. For the first 10 years, they could not have been more satisfied. In 2019 a consistent number of personal and physical setbacks altered their situation and their needs. While upholding the policies of Concordia as far as moving from one level of care to another, they moved into assisted living for a short time. Just a few months into their move to assisted living, Dad's decline accelerated to the point of needing long term care. The staff were compassionate, attentive and supportive. Both Mom and Dad felt loved. is Concordia perfect? No. Where is?

This is a wonderful community with lovely residents and caring staff! The food is fantastic and the…read morestaff go out of their way to make you feel at home.

Remember Joe Crain at channel WICS 20, punished for speaking truthfully to others? Mgt at Brenden…read moreGardens must have graduated from the same business school. Feedback, as with our current president, is only valid when positive. Extremely high rates of staff turnover in the past year. Meals take forever. It is not uncommon for a feeding to last 75-120 minutes from seating to departure. I look for the business to be sold, maybe to former Governor Bruce Rauner? A good thing? most of the residents are kind, but mgt will remind one of Eddie Haskell.

Every time i call this office the nurse tells me to go to the ER. Everytime I see her she sends me…read moreto see a different specialist. I have 14 specialists, and I take 30 pills a day. I bet this woman doesn't even know my name & Ive been going there 3 years. she has never taken the time to get to know me.I always leave there angry and frustrated. Im not hard to get along with. Guess I gotta find someone else.

She's literally the most comforting doctor. I felt like she really listened. Any time I've ever…read moreseen one of her nurse practitioners, I've felt at ease to share and really look into medical and mental struggles I'm having, but Silas, herself, is next level down-to-earth. I'd recommend her or her staff, any day

This place is amazing. They worked with me and my father getting in on short notice. Penny and…read moreKathy went above and beyond for us. It is very clean, food is very good and staff are amazing I would highly recommend Trustwell for your all your family's assisted living needs.