Renken worked with me on the payments to my satisfaction - everything else about the Clinic was top…read morenotch!

My foster daughter wanted to try this place because she has a very real fear of needles. In her…read moreinitial exam they promised her she would be "out of it" so she could get her dental work done. This was not the case. They did administer the "laughing gas" but it didn't do anything to calm her down. Dr. Maggie Schaefer Gilpin then proceeded to tell my daughter that "she is too old to be acting this way". My daughter was very distraught and upset and the dentist refused to talk to me about the situation. Since that appointment I have tried calling the office twice to get a school excuse for her absence that day. The first time I asked that it be emailed, the second time I asked it be faxed. I STILL haven't received anything. I highly recommend looking anywhere else.

Best office I have ever been to! They have always been fair and I have always felt they take…read moreincredible care of me and my family. I would have no reservations about sending any of my friends or family to see Dr. Tim. Keep up the great work!!!!

Painfree (YES! Pain free!) and competent dentistry...and what a nice staff! Highly recommend!read more

Highly recommend this practice! New to the area was able to get an appointment immediately, and…read morehave continued to have no issues scheduling appointments when needed. Staff is extremely friendly, approachable and competent. I've had various services including routine cleanings and Invisalign. Nothing but positive experiences, highly recommend and will definitely be a long term customer!

From the owner: Located in Springfield, IL, Dental Care at Prairie Crossing is a member of the Orahh Care Dental…read moreCommunity. A community united in delivering comprehensive lifetime oral care. Dental Care at Prairie Crossing offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

Dr. Trisha Fluckiger is a wonderful dentist. Very gentle. Gives great explanations. I highly…read morerecommend her. My husband and I both switched to her. Her office is lovely and the big windows are very soothing from the chair.

Dr Fluckinger is absolutely the BEST dentist! she is patient, kind and very knowledgeable. she gave…read moreme a brand new smile and I would recommend this office to everyone!

Yelp came through again!!!…read more Things don't always go as planned while in vacation. Last night while in Lexington, Kentucky at 11:30 pm my boyfriend's crown popped out. I yelped "emergency dental" and saw the post from a patient who had an emergency and was also on vacation. So, while on the road heading to Springfield, at 7:40 this morning we called Dr. Capati's after hours number and told him what happened. He said to call his staff at 8:00 and we did; they were able to squeeze in Stephen at 2:50 pm. The staff texted him a link for dental information (ie name, address, issues, etc) and by the time we arrived, everything was taken care of. He was done within 45 minutes and he said the tooth feels great. He's extremely happy and gives high praise to the staff and doctor.

Be careful if you are a new patient! They do not do annual cleaning for the patient, instead they…read moredo first time visit cleaning which your insurance usually will not cover it 100%. I have made the call to do annual cleaning but it ended up be another "advanced" cleaning, named as: first time visit cleaning. This cleaning might be needed if you have not do your dental appt for more than 5-10 years, but for most ppl with insurance covered, we do cleaning annually, this advanced check make no sense, especially the dental trying to play the game to not mentioning specifically that they are doing a cleaning that will not be covered by insurance completely. So remember to ask clearly before they give you anything to sign!

Schon Dental exceeded my expectations! After my first visit, I'll definitely return for follow-up…read moreservices. The staff was very professional and thoroughly walked me through every step of my visit, informing me about my overall teeth and gum health and suggesting ways I could improve my home-care routine. The dentist's were personable and seemed to care about my smile as much as I do. I could not have asked for a better experience. I strongly recommend bringing your smile to Schon Dental.

I feel like this place is a revolving door of dentists. Every time I come for a teeth cleaning it…read moreis a new dentist. There is never anyone at the front desk and after your cleaning they literally escort you to the exit which always feels super weird. I have had a few hygienists that are fine and do a decent job but I have also had some that literally do not stop talking to you, your hands are in my mouth, I don't want to tell you about my life, nor do I really care to hear your thoughts and opinions on the music that is playing in the office. Just clean my teeth and introduce me to yet another new dentist.

Front desk greeted me immediately. Of course in typical Sarah fashion I was 2 minutes late for my…read morenew patient appointment. Your documents are all digital so it's much faster to fill out your info and knowing what you need to sign and not sign. Gwen was the assistant today and she was very sweet and knowledgeable and explained to me everything I wanted to know as well as patient w me while I explained things about my dental history. Did the X-rays and then Dr Schlee came in for my exam. He was nice and got right in there and gave it to me straight regarding my old fillings and possibly needing a root canal. Gwen finished up with routine cleaning and was very nice when I had to close my mouth several times because of my TMJ. At the end when scheduling my appt for fillings and reviewing treatment plan they were able to explain a way I could do things out of order to keep my costs down.

I typically don't take to public reviews, but I want other people to be very aware of the negative…read morepractices that take place at this dentist office! The office management staff seem to be very cliquey and give you the impression that they are doing you a favor to be there. I get that Ins can be tricky, but with their staff working in it every day one would hope that they would help you through with 100% transparency! NOT the case!

Dr. Greenwald is such a gentle and caring person. You see that in his work and treatment of…read morepatients.

Love going to this dentist! I went because it is close to my house and I'm so glad I did! Dr…read moreGreenwald and his staff are so nice and trustworthy. Highly recommend.