Its unfortunate that I have to write this review but I think our experience needs to be shared so…read moreothers can take it into consideration when considering a switch to this office. We were referred to NPD by a couple of good mutual friends so I was hopeful that this would be a good fit for our family. Dr. Ward was great with our children and when my son needed treatment we trusted her with his care. The kids made comments about not being fond of the hygienist, apparently she was rough, and undermined things we told them. For example one thing was she told them their dad doesn't need to help them brush, when that's not her place to tell us we can't brush our kids' teeth during the evening to make sure they get a good cleaning at least once a day. Despite that we continued taking our kids to their office. It wasn't until the hygienist recommended that both of my kids come in every 3 months because of gingivitis that we went to another dentist for a second opinion because at first it was just my daughter that needed to be seen every 3 months and then it was my son. The other dentist said she didn't see why the hygienist recommended every 3 months because their gums weren't that bad compared to most kids their age, and that recommendation would have never crossed her mind. When we went back to NPD at the normal 6 month appointment they seemed put off that we went somewhere else for an opinion and an in between cleaning. Any time someone in the medical industry doesn't appreciate a parent being involved in the care of their child and has an issue with them getting a second opinion that should be a HUGE red flag. We explained to them that the kids were seen in between at another dentist, who took our kids' health insurance, just for a cleaning only to break that plaque cycle, but we planned on having them seen with Dr. Ward for the regular 6m appointment (with our main dental insurance) and she would still do all treatments, x rays etc. We were surprised when we were told that wasn't an option because we weren't "following their recommended care plan". We made it clear that we WERE following their "recommended" care plan with the kids having that in between cleaning, we just weren't willing to pay out of pocket for the extra $300 every 6m for the in between cleaning for the two kids' cleanings when we could get it covered somewhere else. A cleaning is a cleaning, and if they really just wanted the plaque cycle broken every 3 months then we were following that recommendation. A recommendation should be just that, a recommendation. The way they treated this situation was more of a requirement than a recommendation. They may want to use the word require next time when making a requirement, and not call it a recommendation when it's not. My husband said it sounded like a money grab at this point because we WERE taking their recommendation but since it wasn't with them they weren't willing to work with us. I first thought if we would have had a different hygienist maybe things would have worked out. Then again it sounds like the office in general wasn't willing to work with us. As much as I'm trying to give Dr. Ward the benefit of the doubt, she runs the show and we ended up where we did. My husband and I are both educators and very involved in our community and have recommended many people to this office. However, we won't be recommending anyone here in the future.

Love it! I have a…read moretimid child who needs to be eased into situations. He had his first appointment here at 3 and it went amazing. Each staff member was warm and inviting. They have really thought out how to take care of child patients. I did not once feel uneasy about him here and that's from an anxious mom. The office is soo fun and happy. The atmosphere is spot on. Sorry to ramble I'm just impressed with the above and beyond attitude of this office. If your looking for pediatric dentist I would say make the appointment here.

I tried to reschedule my sons appointment 7 days in advance but was told I would have to pay…read moreanother 250 deposit. They advised I would lose the already paid deposit due to the timeframe of the reschedule request. I feel like an entire week before, is an adequate timeframe to request a reschedule. Hopefully, people will be aware that this is how they operate.

I can't recommend this place enough!…read more I've been taking my kids here for years and we've never had a bad experience. My daughter had braces and that process went well - she even got them off in less time than many of her friends who went other places. My favorite thing about this place is that they respect your time. We have never sat in the waiting room for long before being called back for a cleaning, procedure, etc. This is a great place to take your kids!

Dr Wheatley and his staff are always super nice, professional and down to earth. Very knowledgeable.read more

Tooth replacement…read more LOVE LOVE LOVE Very kind, pleasant, fun atmosphere, and professionalism at its finest!

We had used this dentist for years. My daughter has a defect on her teeth and needs special regular…read moremonitoring. Without any notice they have decided they will no longer accept soonercare. Because my child is low income they are willingly medically neglecting her. No where else will accept her insurance, especially with no notice. Extremely unprofessional and has no regards or care for the overall well-being of their patients. My daughter is 6. Their money is worth more than her well-being and it is sick. Find somewhere with better integrity and someone who cares about your child and not just money. UPDATE TO REBUTTAL, I got the letter today, so no. Not ample time to make other arrangements for her medical care. Next?

Can't say enough about Dr. Whitfield and the staff at EP&TD. They get you in and out in a flash,…read morewhile at the same time making you feel like they have all the time in the world for you. They can see all five of my kids at the same time and basically get us through in what typically takes me one visit with two kids at our old place. I have two "fancy" kids, one who has Down Syndrome and one who is medically complicated and let me tell you, Dr. W and staff are so good with them. He's willing to answer ALL my insane questions as I'm "that mom" who has to know every little detail about every little thing. So patient and so kind. My daughter with DS originally was a bit timid and sometimes struggled to want to be there or to allow dentists to look at her teeth... she has had zero trouble adjusting to EP&TD, and she loves "doctor dubs" (to the point this week she invented a tooth ache so she could go see him lol, she just keeps forgetting which tooth she told me hurt lol).. We just got home from my medically complicated child having 4 teeth extracted and we felt so well cared for and supported through the whole process. We've been at this clinic for two years now. If you are looking for a dentist you can trust with your precious kiddo's... this is the place! Give them a try!

We have taken our kiddos and foster kiddos. I love that they take care of foster families by making…read moreit easy to get in for an appointment and receiving services. The technicians are very kind and the Dentist is always thoughtful and helpful. He is sweet with the children too, excellent chair side manners.

They are very nice and usually very fast. The office is very kid friendly and the staff have…read morewonderful personalities. All-in-all it's a great experience. My daughter loves her Dentist! They treated her so well. Very happy.

We've been taking our kids for the past 2 years and we have no complaints! Dr Poitevien and her…read morelovely staff are always amazing. Our kids have no anxiety when they visit the dentist because they make it so comfortable and enjoyable! Highly recommended if you live near the turnpike and/or North OKC!

I went searching for the DENTIST that would give our girls a great experience to handle their…read morechompers. I went searching on my (MetLife) insurance site and cross checked with reviews from Google and such. I got to feeling a little anxious about entrusting both my daughters chompers with a new clinic. But as soon as we walked in the door we could feel the warmth and kindness of dental staff! From the moment Carlee and Mia got in the dentist chair for the overall clean & checkup to the check out of our visit, I felt safe and cared for by a very loving staff! Im so glad my gut guided us to Children's Dental Haven.. now I no longer worry about who our girls dentist will be! The assistant -Annie did a marvelous job and should be commended! She explained everything that would be going on she even explained all costs that possibly insurance didn't cover that we could easily decline with no judgement. I don't think my girls ever had pain or discomfort and definitely will return to her ! Dr P came in and overviewed all the chompers on our girls and had us feeling more confident in our choice for our girls than I walked in with. This place is right for us and I couldn't be more pleased with our experience. It's also near the house so that's a bonus! Looking forward to next visit. Respectfully, Bryan Yukon, Oklahoma

I love coming here for our kids dental needs! Both dentists are amazing. The hygienist and…read moreassistants are kind and helpful.

Beautiful place. Lots of fun stuff for kids in the waiting area. When you go inside they have TVs…read morein the ceiling for the kids to watch while they are working on them. Pretty cool. With that said, you pay for it all and see it immediately. I paid $150 for the dentist to spend 5 minutes looking at my sons teeth (doesn't include xrays). $400 for the procedure and $800 for anesthesia... "Sir, if you can't afford it, then you can use Care Credit to pay for it"...why thank you, another way to put me in crazy debt.

Great customer service. Jr first day as a new patient. A little nervous, he felted welcome and…read morecomfortable. Thank you Montgomery team! Job well done!

Background: I was a patient of the clinic for many years…read more(back when her dad was the dentist. I have never had anesthesia for fillings or cleanings in my life because there isn't a need. Reason for low review: We had a snow storm earlier this month, and she closed her clinic Thu & Fri because of it. She is closed Sat & Sun. I had been dealing with a low-level pain for a month using self-care. As luck would have it, the pain intensified that Wed night. I was unable to close my mouth or eat. Just touching the tooth with floss was excruciating. The clinic opens at 8 AM. When I didn't receive the call I was expecting, I called in and was told she doesn't arrive in until 9. When I finally got the call at 10 I was told I had to wait until Wed. I found an emergency dentist who could see me in 30 minutes, so I went to him. He told me I had fractured a root, would need antibiotics and at least a root canal. He got me in to see the endodontist a few hours later. I was told the tooth needed to come out & have an implant placed. By the time I saw the endodontist, the pain was still severe, but not excruciating (the antibiotics and naprosyn had kicked in). Once I saw the oral surgeon & had the dates, I called back to Montgomery's clinic to give them the update. I was informed that I was no longer going to be seen by Andrea because I went to another dentist when she couldn't fit me in. Her receptionist was very apologetic, saying she told Andrea several times that my pain was excruciating...Andrea simply didn't care. As a patient, I am stunned by her selfish callousness. As a physician, I am appalled by her rudeness, lack of empathy, and lack of professionalism. The truly sad part about this is that the hygienist I usually went to is AWESOMENESS personified. The front desk staff are top notch. Andrea does not deserve such loyal people! See Dave G's note: apparently I an not the only one to be so poorly treated.

My daughter and I were there for hours while my daughter flipped out because she didn't want to get…read morefillings. Dr. Mehner was very patient and helpful. He and the dental assistants were literally a God send. They are our forever dentist.

They are very warm and everyone that works there from reception up to the doctors are just awesome…read more. They know what they are doing, I don't trust real easy in Dental professionals but I give my full trust on their care that's why I keep coming back there.

This office charged my 20 year old son a $200 office fee just for explaining the procedure. The did…read morenot disclose the amount of money they were going to charge him until he was through with his visit. I called to discuss this with the office staff, Morgan, then the office manager Michelle. They were incredibly rude and unwilling to waive the undisclosed fee. Michelle flat told me that they will be reporting him to the credit bureau if they don't get their money. Mind, my son has great insurance and had scheduled his surgery. They still charge $200 without X-rays. This was literally to explain the procedure and watch a 5 minute video. I would be fine with it if they had told us beforehand that there was a $200 charge. This business practice is predatory and unethical. I cannot believe how despicable they treat their patients. Clearly they only care about money.

My son had his wisdom teeth removed today. He was taken care of very well. The person we talked to…read morein recovery was very nice and very professional. The one fault in the experience: waiting a whole hour after the appointment time with no one telling us what was going on. As it turns out the patient before him took more time than expected But we were in the reception area with no office person or any staff informing us about why we're sitting there for an hour. I felt that was unreasonable.