I had Doug install my fifth wheel hitch…read more Fast and friendly service and his install price included all the "extras" the other shops quoted above the install price such as hardware and electrical plug. The bill was a pleasant surprise! Would definitely recommend this shop.

Five star service, very helpful when I needed a repair done. While travelling through on number…read more1highway I mangled the hitch on my unit as a result of some road construction. Fortunately after a Google search this was the first and last call I had to make. I was very relieved when advised to just "Bring it in to the shop and we will get you going again". Work was well done, and price was well inline with industry standards.

I bought my Big Green Egg grill here. The staff were very helpful. I had a few questions after my…read morepurchase so I called and they were happy to help me figure out what I was doing wrong. I wish there were more small family run business like this out there.

Hands down these guys are awesome. I called about ice melt and although they ran out they were able…read moreto give me a lead that was not only helpful but they managed to give me sufficient information as to where to get some in a city that is absolutely sold out. Thank you so much for the information and of course the top notch customer service.

Charged me over 200 to repair pressure washer claimed he cleaned carb and when I took apart due to…read morenot working carb was so dirty! Ripped us off plus took over a month to get back. Terrible customer service do not deal with these people just out for easy money!!

These reviewers are . These guys have been around for generations and know what they're doing.read more

This place is located inside Trail appliances and can get almost any part you need for appliances…read more I was almost tempted to order my part online but after shipping it would have been the same as just ordering and picking it up from Reliable parts. Today I had to get a defrost timer for my refrigerator. Thank goodness for YouTube for helping me diagnose that was the cause of my refrigerator malfunction. A $30 part and a few moments of my time repaired a refrigerator that would have cost at least $500 to repair. If you are going to save the environment and reduce landfill waste, consider repairing your broken appliance. Reliable Parts usually has the part you are looking for as long as you can correctly diagnose what broke in your appliance. You will save money and save the environment by preventing more garbage from going into the landfill. The staff at this location are also really friendly as well.

Came by to pick up some appliance bits. This store is located physically inside Trail Appliances,…read morebut is a totally separate business. Note their business hours - they're much shorter than the Trail showroom. The parts counter is tucked away - go inside the main entrance to Trail, then turn about 45 degrees to the L and keep walking towards the far corner of the showroom. Parking is shared with Trail. Plenty of spaces. The location doesn't have a whole lot of parts on stock - it's more of a pickup point. The lady behind the counter was friendly and helpful. All sales are final unless it's a mistake on their end, so make sure you know what you're ordering. Even knowing the make and model for the appliance is no guarantee what you're about to buy will actually fit. I ordered some parts for a range hood (wrong part came in; the part I actually needed turned out to be discontinued), and a stove (mostly fit, but the cables were too short and the connectors didn't match my existing burner elements). This is more the fault of the manufacturer, but it doesn't exactly give DIYers such as myself too much confidence unfortunately. It's less of a headache in many cases to just buy a new appliance, sad to say.

Bought a mower the other day and when I picked it up it looked like it had been through a samsonite…read moreluggage commercial with the gorilla? Scuffs everywhere, a slice on the decal on the side (probably from opening box with box cutter?), a nice gouge on the front of the mower deck, oil spilled around oil filler and inside the top of the engine (that will probably make a nice mess when dust and dirt start sticking to it?), even oil spilled on the side discharge chute that was stored inside the grass catcher bag, and no owners manual was given? WTF? I know they mostly deal with landscape companies that aren't too worried about cosmetic stuff (except the oil spilled into top of engine is not good) but as a home owner that likes new stuff to look new, I would never allow them to assemble a new machine ever again (way too easy to do it yourself), not to mention have it serviced there as their work ethics is sadly missing?

Long time retail client for equipment, parts and lubricants and always found the staff helpful and…read moreprofessional. Over the past couple of years have purchased chainsaw, blower and mower. On November 4th took a chainsaw in for service and was told it would be available by November 26th as three weeks was the service interval. On November 27th I was told it had not been serviced and would be available by December 3rd. On December 4th FVE contacted me and asked if they should proceed with repair which I declined. I undersand and have no issue with paying for an estimate to repair, however the fact this took a full week longer than what was promised to me is unacceptable. I will now take my business, including repair of this unit elsewhere.

A hinge on my oven door was stuck in locked position. Unable to budge it I called Brookswood…read moreappliances. I was able to bring the door to them. They fixed it on the spot. Thanks guys for the great service and no charge. I will definitely use them again for any future appliance issues.

Needed parts and advice on installing a new fridge thermostat. Found them helpful and straight…read moreforward. No fussy stuff. They are my go to appliance parts and help store.

Updating my review now that it has been changed to a Rona a few months ago…read more When this store was branded as Ace Hardware, it was a great experience. I had everything I needed easily accessed. I seldomly, if ever, needed to travel further for the hardware or tools I was looking for. Quality items at a reasonable price. The moment it switched to a Rona, I started experiencing issues. My first purchase as a Rona had a problem with quality and I needed to return the product. I was giving this review some time, hoping that things would improve. But I haven't had great luck. The inventory availability and selection just don't seem what they used to be. The management of the store told me that their affiliation with Rona gives them access to better product range, since Rona is more Hardware and Ace is more agricultural. But I think this store is trending to become a typical Rona... Which would be lower quality items at average prices, and low availability of products. On top of that... Ownership and staff are the same, and they are still the same cheerful helpful bunch, however the store seems to be very messy and dirty all the time. Definitely not as welcoming and navigable. I wonder why?

Great customer service and competitive pricing for your home hardware needs. I needed a door…read morestopper and they had some in stock.

Never in my life have I ever received such exceptional customer service as I did at Maple Ridge…read moreLighting. I recently moved to Maple Ridge from Vancouver and purchased a new condo. The light fixture I had installed above my island was missing hard to find pieces. I went to Maple Ridge Lighting to see if they had the parts I needed. I spoke with an employee named Scott and he was EXTREMELY helpful. He didn't have the parts I needed right then but he took down my number and called me an hour later to let me know they had them waiting for me. Not only was he prompt and courteous but he also did not charge me for the replacement parts. I would recommend Maple Ridge Lighting to anyone and everyone. I will not be going anywhere other than Maple Ridge Lighting for any future lighting needs. Thank You Scott and Maple Ridge Lighting!!!

My experience with maple ridge lighting was not spectacular, their staff was not entirely friendly,…read morenor helpful. The bulb I had brought in for replacement couldn't be replaced for no apparent reason. Staff didn't really answer any questions as to why or where i could go. All of this being after they gave me the wrong one (I brought mine in and she didn't even check the bulbs male end) And had so return it. After several days they had called back with a website I could buy it off. Overall not that pleasant. Will be going elsewhere next time.