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    Powersmart

    1.0 (29 reviews)
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    Two out of service customer service numbers.

    Last August we purchased a hedge trimmer from Powersmart used it once. By August of this year (2025) the trimmer has stopped working. Calls to the two numbers listed on the equipment result in a recorded message saying that the number is temporarily out of service. Emails to the company have gone unanswered. Before you purchase ANYTHING from this company read the reviews and better yet attempt calling them at 1 800 791-9458 or 1 888 293-0024.

    Oil pool

    Bought a snowblower in January 2025, brand new from my local Walmart. It's now November 2025 and it's leaking oil from the bottom of the engine. Contacted the manufacturer through email, the response times were fine, and they won't uphold the warranty because, and I quote, "Since this unit was bought through clearance, the warranty would not apply"

    Ashley D.

    Power Smart is a dishonest company - at least for it's affiliates. I joined their program only to find out they have a low 2% commission - not worth promoting so I left it alone. I never received any email or communication. This morning I saw they decided to leave a negative review because they hadn't gotten any sales. What?! They didn't bother communicating at all unlike other companies and like I said, a super low commission isn't enticing. This brand is definitely unprofessional and to leave feedback when there was no interaction or communication with them. Not a brand I would recommend supporting. And judging by customer experiences this is not a brand I would want to support. Shoppers and buyers beware.

    Broken lever on top of the unit as found in the box

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    4 months ago

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    5 months ago

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    6 months ago

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    4 months ago

    No customer service and junk equipment. Parts are always never shipped and no one answers the phone. The equipment is junk.

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    8 months ago

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    1 year ago

    Cheap products, cheap parts, resulting breakdowns and not being provided reasonable warranty service. Don't buy anything PowerSmart!

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    3 years ago

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    Ask the Community - Powersmart

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    Platt Hill Nursery - Add a cactus to your indoor living space this winter.

    Platt Hill Nursery

    4.3(98 reviews)
    3.5 mi
    $$$

    It's awesome! Even though the plants are more expensive than Home Depot, they are much healthier…read moreand do not die. There is a good guarantee, and the people who work there actually know about the plants they are taking care of. They are super helpful! It is so much fun to walk around and see their planting displays as you shop.

    Yesterday we went to Platt Hill in Bloomingdale for a last-ditch effort to get two lilac bushes we…read morewere replacing. We walked in the outside area, and all plants were gone - put away. We could tell they were making way for Christmas Trees. Thinking we couldn't accomplish this, and getting ready to leave, all of a sudden, their employee Stephanie appeared. Without a hitch, she asked us what we needed. We then received extensive information on what was available. Not only was she educating us on varieties of lilac bushes, but she was also going to go into was already put away into storage for the spring to bring us what we asked for. Wow! Talk about going above and beyond. She actually brought out 4 bushes so we could choose wisely. We chose our two, and with Stephanie's advice purchased the fertilizer to go with it in planting. I checked out the hot house, and Platt Hill employees were all over the place preparing for Christmas. Everyone employee greeted me and kept working at the same time. I would say the store will be ready for Christmas in a couple of days. I believe they are having an open house this weekend. Thank you, Stephanie for such an uplift on an ordinary buying experience. Next step is buying the Christmas tree. Can't wait to feel the true spirit.

    Photos
    Platt Hill Nursery - Philodendron Pink Princess: One-of-a-kind pink variegation - Collector - living art with a story. Available at Platt Hill Nursery

    Philodendron Pink Princess: One-of-a-kind pink variegation - Collector - living art with a story. Available at Platt Hill Nursery

    Platt Hill Nursery - Crimson Queen Japanese Maple

    Crimson Queen Japanese Maple

    Platt Hill Nursery - Early Evolution stands out as a panicle hydrangeas with a distinctive bloom structure & floral display available at Platt Hill Nursery

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    Early Evolution stands out as a panicle hydrangeas with a distinctive bloom structure & floral display available at Platt Hill Nursery

    The Home Depot

    The Home Depot

    2.7(76 reviews)
    2.4 mi
    $$

    Unlike the other Home Depot stores that I have frequented over the many years, the atmosphere at…read morethis location has the most negative that I can image. The staff seem very unmotivated to help and in fact very negative. It is remarkable to see such a difference from the surrounding Home Depot stores. I will never shop at this location again.

    I shop at the Home Depot in E.G.V. It is difficult at times for me having a disability to walk…read morearound the huge store and because I am a woman it sometimes overwhelming for me to get everything correct that I need. So I like to use the on line App. for ordering, and for drive-up and pick up service. If I could give 10 Gold stars to Cathy in Customer Service for my order today. (I would) and for all of the past services she has help me with, I also would. This lady personally shopped for all of my large order today She even took the time to call me when she found one of my items was out of stock, and asked if I would mind if she replaced it with a different one, I said ok. Cathy had replaced it with a nicer item than I had originally ordered, She went out of her way to do this at no extra charge to me. If You Have Anything you need done FAST, or a problem you need help with, Go their and ask for Cathy She is always going out of the way to help every single Customer I've seen and to make sure everything is done correctly, Thank-You Cathy for all the wonderful care, and for getting my large order together so quickly for me! Vet-alr

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    The Home Depot
    The Home Depot
    The Home Depot

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    Powersmart - farmingequipment - Updated May 2026

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