I am writing to share my appreciation for the exceptional service I received during a recent delivery from Platt Hill Bloomingdale location. I purchased a 30-inch ceramic planter and was originally told it would be left on my driveway. However, upon arrival, the delivery man, Jeff, went above and beyond. He rang the doorbell to notify me of his arrival. To my surprise Jeff kindly offered to move the heavy planter closer to its final destination. In addition to all this unexpected act of kindness, Jeff positioned it so effectively that moving this heavy planter into its final spot was effortless. Thanks to his extra effort, the planter is now exactly where I need it. When I offered Jeff a tip to show my gratitude for his care and helpfulness, he graciously declined, saying he was just happy to help. It is rare to encounter such genuine professionalism. You are fortunate to have someone like Jeff representing your company. read more

Love this nursery for the huge selection and wide variety. They also have a ton of larger plants.

Assistant manager, Armado Lxtacuq is extremely rude, trying to ask Armado questions about why my plant died, He speaks over you in an aggressive way. We purchased a lot of trees and bushes At Platts, and one plant died tried to replace this plant per Platts return policy because they are expensive, And Armado insisted we over watered it basically made us feel uncomfortable. We have four of the same plants giving all of the plants the same care. We like Platts it's on the expensive side and try to care for our plants to the best of our ability, but we needed help with a dead plant and walked out of Platts discouraged! read more

Platt Hill in Bloomingdale is my favorite nursery. They always have a great selection of Beautiful,healthy plants. I could spend hours just looking around. Last year we had to replace a plant & Graham Hill is so nice & so very helpful.What an amazing man ! Have to give a shout out to Mike and Nick they are also so nice,helpful and extremely knowledgeable about plants When your looking for plants everyone there is great. See you soon !! read more

Yesterday we went to Platt Hill in Bloomingdale for a last-ditch effort to get two lilac bushes we were replacing. We walked in the outside area, and all plants were gone - put away. We could tell they were making way for Christmas Trees. Thinking we couldn't accomplish this, and getting ready to leave, all of a sudden, their employee Stephanie appeared. Without a hitch, she asked us what we needed. We then received extensive information on what was available. Not only was she educating us on varieties of lilac bushes, but she was also going to go into was already put away into storage for the spring to bring us what we asked for. Wow! Talk about going above and beyond. She actually brought out 4 bushes so we could choose wisely. We chose our two, and with Stephanie's advice purchased the fertilizer to go with it in planting. I checked out the hot house, and Platt Hill employees were all over the place preparing for Christmas. Everyone employee greeted me and kept working at the same time. I would say the store will be ready for Christmas in a couple of days. I believe they are having an open house this weekend. Thank you, Stephanie for such an uplift on an ordinary buying experience. Next step is buying the Christmas tree. Can't wait to feel the true spirit. read more

Well staffed, super helpful associates managing a medium size retail garden shop for all the green thumbs out there. MiL wanted to buy a gift for an upcoming house visit to my uncle, so wanted to come here. Like most cost conscious folks, we go to the garden center at any of the major big box home improvement stores, so I haven't had the opportunity to come here. It's a really nice place...better than the majority of independent nurseries that we've visited. It's getting close to spring here in Chicago, but not yet there, so the place wasn't packed with plants yet. But what they had were not the usual, with a good selection of planters of different materials. We ended up buying a Jasmine plant and a separate planter, which Platts will repot for you at no extra cost. It's a great place to come for gifts to your plant loving friends. read more

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It's awesome! Even though the plants are more expensive than Home Depot, they are much healthier and do not die. There is a good guarantee, and the people who work there actually know about the plants they are taking care of. They are super helpful! It is so much fun to walk around and see their planting displays as you shop. read more

Awesome Beautiful plants. Everything is arranged so nicely. But the customer service, not much.

We purchased 4 trees. Staff was very helpful and prices are competitive. Shannon did a great job scheduling installation while John and crew were quick and efficient with the planting. We love the results. read more

Platt Hill Nursery - Nurseries & Gardening Near Me - Bloomingdale, Illinois

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We have been to Platt Hill a few times for plants for landscaping etc. But this time we went for a fresh Christmas tree. And it was kind of a magical visit. It got me in the spirit. And I am a real Scrooge normally so that is saying something. As far as trees, they had quite a variety and lota of sizes. They will trim it for you as you request, remove loose needles, net it and tie it to your vehicle. I haven't bought a tree before, but the prices seem reasonable. They have lots of Christmas decorations. Tree toppers, ornaments, wreaths, you name it! They also have an electric train set on a table in the back with hidden figurines for your kids (or you!) to find. But the best part was that Santa was there! The kids went and sat with him, told him what they wanted, and there was no line so they shared a wonderful conversation with him too. If you are looking for a good start to the Christmas season, you can't go wrong here. read more

Great place to learn and buy almost anything for your garden. The people that work here are all skilled and if they don't know , they will direct you to the right person that does know. They have beautiful trees and everything under the sun if flowers. We bought lots of large hydrangeas and had them delivered and planted by Platt Hill . They send someone first to locate where the lines are so they don't get in trouble with Julie They put flags so they know where to did and where not to dig. Just a really great experience. read more

I had the pleasure of working with Mike and Dan and I appreciate their knowledge, kindness and attention to detail. Platt hill's generosity and involvement in their local community is a bonus! Platt hill is wonderful to work with and where I will prioritize my shopping! read more

After several experiences, including giving them the benefit of the doubt, I cannot recommend Platt Hill Nursery. If you need plants or gardening services of any kind I highly recommend you go elsewhere. I've visited Platt Hill several times, the most recent visit was the straw that broke the camel's back. Without getting too long winded I'll sum up: 1) You cannot call them to ask questions. Every question asked over the phone, besides "Are you open?", is met with "Why don't you come in and speak with someone." 2) While in-person, finding a staff member with which to have a conversation is a very difficult task (either due to scarcity or unavailability due to helping other customers or performing maintenance tasks) 3) Their prices are somewhat inflated for their products (and services...) 4) Their level of service leaves much to be desired It is the final point on which I will elaborate quickly: we bought two bushes last year and paid to have them delivered and installed (as this was the only way to "guarantee" them). One lived, one died. Upon returning this weekend to have them fulfill their "guarantee" we learned that they guarantee the bush ONLY. The customer has to foot the bill, AGAIN, for delivery ($50) and installation ($60 PER BUSH). So $200+ in fees later you're still net ONE bush. This is not like any guarantee I've ever heard of before and I think it's very misleading. Not to mention the fact that they sell it as "Don't worry, we guarantee it." Yes, AFTER you shell out another $100. Oh, and the kicker: It's early May. They said they could deliver and plant it in LATE AUGUST. Please, I urge you, take your business elsewhere. This nursery leaves too much to be desired for the money and time you will spend. For those interested, we did NOT pay the extra $110. We had them load the bush into our trunk and I... somehow (haha)... got it planted completely by myself. read more

Visited 2x. Friendly service and beautiful rose selection in early June. It was very difficult to pick just one rose :). After sniffing and admiring many, I found my wishlist rose, Distant Drums, the last one that they had. It came home with me and made the car ride home smell wonderful. I had also seen the David Austin rose, Abraham Darby, on their website, didn't see any in stock when we went. They had quite a few Weeks roses, but would like to see more David Austin roses. They carry Fox Farms soil, bird seed, and garden ornaments. All the plants I saw looked healthy and well organized. read more

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I bought a Japanese Maple and a Sugar Maple here. They had a great selection of trees, and I received helpful service from 5 workers. They helped me load the trees in my car, and gave me additional knowledge to help make sure they grow well. This was 2 months ago, and the trees are growing well and look fabulous. read more

We have been customers for 3 years. These are the things I would recommend: - seasonal flowers, Christmas trees (huge variety and healthy trees that are beautiful. They also name the trees which is fun for our family to see the name of the tree we pick out at Christmas), seasonal vegetable plants (great variety, they sell quick so buy early in the seasons) They have a cute gift shop that has wonderful items I buy for gifts. Unique items, great quality, low price points! It's a hidden gem!) The staff are very nice people!! The cat! I mean, any store with a cat is awesome :) Ok, now on to what I do not recommend: I DO NOT recommend purchasing trees from them and having them planted by their crew. We had 2 fruit trees bought from and planted by platt hill and the apple tree has turned out to be a total bust: it's crooked and leaning so far it will soon fall over, we were told it would produce apples because lots of crab apple trees in our area to cross pollinate (we have had 4 apples total ever!) and it's not planted properly (thus the leaning) and it not "rooting" (if someone was strong enough they could lift it out of the ground. You can hold the trunk and it literally move it around). They have a 2 year "guarantee" but the problem is, it didn't grow much during those 2 years so it was hard to see the "problem". I told them I thought it was crooked and they said no it should be fine. Well, 3 years in, it's very clearly not fine but it's after their "guarantee period". That length of time is very "convenient". If the tree were to die then it would be a clear problem and within their timeline but any other problem isn't really visible until there's enough time for something to grow more which for trees takes time. This wasn't cheap for us and so we have wasted money, and now wasted lots of time. We will have to hire another company to either come fix the tree, or pay to have it removed, and/or replaced and then that's additional money as well as we will have to wait another few years to get apples if we have to start with a new tree. Very disappointing. I would stick to the low price point items and only get trees and planted by a landscaper who you work with who has their own business. The quality would be better (not subcontractor teams like Platt Hill uses) and they'd be more willing to correct a problem since it would be their own business reputation. read more

Have not visited Platt Hill in a while.. decided to check it out..again.. From the moment we entered ..everyone smiling..and super helpful.. whoever we spoke to and who was working that day was beyond kind.. and did not rush you and encouraged you to find what you were looking for. and sure enough, we did.. A pleasant place..with beauty all around..and super nice people.. we will be back read more

I grew up with Platt Hill in my surrounding area. As a adult, I can see why people in Roselle are so impressed. The level of variety they stock is top notch and the staff is knowledgeable AND very helpful. The major drawback for me is the price of regular items (why is a Knockout rose bush $35, Home Depot has the same plant for $15). None of the plants at Platt Hill ever look dead or like they are on their last legs, so you can be assured you're getting a healthy plant. If you follow them on Facebook, they will even respond if you ask a question (the best part, IMHO). read more

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I was on the hunt for an affordable fiddle leaf tree and found it here. I wish I could have brought home the $200 plant, but the $8 plant will do. Since purchasing my first fiddle leaf fig here, I'm obsessed with planes. They honestly have every plant that you have saved to you Pinterest board. I've also purchased succulents, a baby rubber plant, Swiss leaf plant and snake plant. read more

Platt Hill Nursery - $8 version has survived the first week. - Nurseries & Gardening Near Me - Bloomingdale, Illinois

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My neighbors recommended Platt Hill for their large inventory, pricing, and service. Their recommendation was spot-on because everything that they said was true. The associates were able to help provide suggestions based on my budget and vision. I didn't realize that where the plants will be placed was just as important as the type of plant. I don't have a green thumb so I needed perennials that were low maintenance. Thank goodness that they had plenty of those for lazy landscapers like me and reasonable pricing on delivery and installation. The best thing about Platt Hill is the one year warranty. If your plants don't survive the first year, Platt Hill will replace them for you. This was helpful since we had a brutal winter last year and my arbs didn't survive the severe weather and winds. The store manager Scott was very helpful and responsive throughout the replacement process. Thank you, Platt Hill! read more

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It's not late for planting! Im still shopping for new flower bushes in August month and truly this place has it all! Plants are pretty healthy and beautiful! Last month I just got almost $300 cost of perennial i got! My landscaper plant it for me cross fingers all my hydrangeas will bloom next year! read more

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Our first year purchasing services and products solely from Platt. So glad we did. They mulched all beds, added colorful perennials and ground cover. Photo of a basket they encouraged us not to purchase until weather was warmer. We purchased and move it in and out based on crazy spring temperature fluctuations. This is by far the best basket we ever purchased. It was about 40% of what is now seen in the photo. We are enjoying our outdoor spaces more than ever! read more

Platt Hill Nursery - Hanging basket - Nurseries & Gardening Near Me - Bloomingdale, Illinois

Amazing work. Thank you!! We dropped off our own planters and they turned them into an incredible piece of Christmas. read more

Platt Hill Nursery - Nurseries & Gardening Near Me - Bloomingdale, Illinois

Not a happy customer! Spent 130.00 last year July 2023 on perennials that did not come back this year and they told me sorry! How was i supposed to know they are only blooming for 6 months and would not come back this summer! Will never shop there again! They didnt offer me any kind of credit! read more

Platt Hill is my go to nursery. It's not cheap but the quality of all their plant materials is excellent. I also love their selection of houseplants and the pots they sell. Also, you can find seeds there any time of the year. read more

I shop here often, and there is always a great selection of plants, pottery, gardening tools and various odds and ends. The owner is quite friendly as well as the younger staff but there's a seasoned female staff member that always seem to be in a terrible mood...really unpleasant and loud. It really puts a damper on the shopping experience and the atmosphere for the staff as well. I advise this lady work behind the scenes, away from the customers, or is given a lesson on proper customer service and etiquette. read more

Platt Hill Nursery - Nurseries & Gardening Near Me - Bloomingdale, Illinois

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Best local nursery around here. Prices are going to be higher than big box stores but they stand behind their products and offer support about what to plant where. Been very happy with everything I've purchased there. Looking forward to my next landscaping project. read more

This place is amazing! They have such a beautiful selection of well cared for and mature plants. We purchased two hanging vine plants and they're growing quickly and beautifully. I could spend hours in there looking at their selection and it's all very well priced and informative regarding care for the plants. I will be giving my business to them because I know the plants will be wonderful quality and I'd rather support a local business vs. the big box stores. read more

Platt Hill Nursery - Two hanging vines. nong noch vine on top had beautiful yellow flowers that continue to bloom. Very full, healthy hearty plants! - Nurseries & Gardening Near Me - Bloomingdale, Illinois

This place is the absolute best. The employees are so kind and helpful and the plants are healthy and beautiful. I just love every plant I've gotten from here. They are my go to store for houseplant and I love going here!! They even have hard to find plants. I cannot get over my love for this place. Crazy plant lady for life. read more

Platt Hill Nursery - Nurseries & Gardening Near Me - Bloomingdale, Illinois

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Nancy was a great help! Will definitely be back in the future! Showed me exactly how to plant and water my purchased bushes

Horrible customer service the Saturday before Mother's Day! I couldn't get an employee to help me for the life of me. When I did find one she pointed to where I needed to go and walked away. I still had not found the butterfly bush I was looking for. Asked another employee and she pointed as well Instead of walking me to the bushes. I asked her again where they were and she directed me by saying come closer, closer, ok stop to your left. Really you couldn't just come and point me to them!! Disappointed, will not be returning here. read more

Almost two years ago my husband and I purchased about 15 Arborvitaes and had Platt Hill deliver and plant them. Delivery was $60 and then there was a planting fee of $60 per tree. All in all, we spent close to $1500. Each tree comes with a 2 year warranty where they replace the dead tree free of charge. Or so it seems. I take responsibility for not reading the fine print on the original receipt of purchase that stated the only thing that is replaced is the tree; the delivery charge and planting fee are still charged to the customer. So, we went back to Platt Hill last week to have our tree replaced and ended up spending another $200 to have the dead tree replaced, $120 of that being delivery charge and planting fee. Not a real warranty if the customer still has to pay additional fees to have the warrantied tree replaced. Then I had a question about purchasing some additional perennials to add to the order since they were coming out anyway, and they seemed like they could not be bothered. Did not have the answers for the questions I was asking and almost seemed annoyed that I was asking them. I ended up passing on purchasing additional items. When I asked when the tree will be replaced they said they could not give an exact date but would call a few days ahead of time. Not a satisfactory answer. Also, last summer we bought four perennial shrubs, two of which died within a few weeks. Platt Hill is overpriced for the quality of plants they sell, and I have had better luck with plants and shrubs from Home Depot at a fraction of the price. We will see when our $200 warrantied tree will actually show up. read more

Buyer be aware! The shrub warranty is only 50%. Multiple employees were needed to "inspect" the dead plant and seemed like I had to prove the plant did not survive. I've been gardening for 30 years. Won't be returning to Platt. read more

Great place for all your plant needs! It's a big place so they varieties of everything you need from vegetables to herbs to house plants to outside gardens. The price is on the higher side so be prepared to spend some $$$. You can find the same plants in nearby nurseries for cheaper though. The employees are amazing! They are knowledgeable and friendly. If you need any help, don't hesitate to ask. They'll go above and beyond to help you out. They even told me when they're getting certain plants and just to give them a call. Definitely recommend this place read more

Since my issue of not being refunded for being charged for a flat of flowers when I only bought one; the store has gone above and beyond to rectify this matter. I was issued my refund as well as receiving a handwritten apology. I am very appreciative. read more

I have been going here for two years now for my herb garden. I initially was reluctant because the prices are much higher than the big box stores. However, my herbs have been AMAZING the last two years. It is totally worth the money. My husband is always able to find hard-to-find peppers here as well. He loves that he can get scorpion and ghost peppers and that he doesn't have to grow them from seeds. I can't wait for spring to come back. read more

Owners and staff are very knowledgeable and customer-oriented. I have bought everything from seeds to Christmas trees to landscaping and would highly recommend Platt Hill Nursery. read more

They have a large selections of plants and anything you would need here. The plants look beautiful and they have some that I've never seen at other nurseries in the area. read more

Best nursery in the Burbs and beyond. Tons of variety of flowers, trees, bushes, and knowledgeable staff.

Platt Hill Nursery is great. Very knowledgeable employees and the selection is great for plants and trees. Highly recommend this nursery.