The kind of place where they stuck you in a room for 40 minutes where you wait for the doctor to…read morecome in for 40 seconds. She buzzed right through too. Also was strange how someone came in and walked behind me while I have no glasses on and I was just supposed to continue?

Dr Prater is wonderful. Thoroughly satisfied with the work and information this office has…read moreprovided. I went here for a second opinion and I am so very glad I did.

I had my second visit here today, first last year with Dr. Glazer was very satisfactory. Today…read moreterrible. Had to wait nearly 30 min. for Dr. to appear, Dr. Chapman. He walked into the room, no introduction, no hello, he said "Why are you are?" Had not even read my chart. Very terse, no personal contact, what a joke of a doctor. Spent about 5 minutes with me. Only hope what he said was correct. No confidence in this practice.

clean office, helpful and LOVE the eye doctor. very kinda kind and real sharp.read more

Went to Dr. T for years. He removed my cataracts as well as cared for some Corneal Ulcers I…read moreencountered and some general annual checkups. For my part, he is "the first rate."

Wasn't notified of upcoming appointment because they had the wrong number for us. Which pushed a…read moremuch needed appointment further back. Thought they would squeeze us in since it was their fault but they did not. Wait another month and goodbye! So disappointed!

Very Organized & Efficient. Dr. Higgens removed cataract's from both eyes 20 years ago. I return…read moreevery year for a check.

Go to a different ophthalmologist in the area. Specialty Eye Institute cannot provide the decency…read moreof in-office secretarial services and instead outsources their calls to overseas. Their technicians cannot understand basic questions in English, which is especially important for a MEDICAL PRACTIONERS office.

Doctor was good. But who have they got answering phones? It clearly is sent off overseas. Can't…read moreeven call the local office. Rescheduling is ridiculous. December appt and they wanted to reschedule next april. Ha. I will go elsewhere. Start having the office staff answer the phones and not sending it off over seas. No thank you. Local business only with people that have some skin in the game.

I had LASIK here the other day and I had a pretty good experience. I was sent here by my…read moreophthalmologist who I've been seeing for years, so I trusted that they probably had a pretty good reputation. When I got the the center, I got checked in and it was very brisk and formal. The woman at the front desk was professional and not overly friendly. Then I was taken in for some pictures of my eyes which was pretty quick. The actual procedure itself was only about 20 minutes. Everyone there was really nice and helpful, being sure to explain everything that was going on. The doctors were both really nice, and the surgeon made sure to let me know what was going on and was encouraging the entire time during the procedure. So far I have 20/20 vision post-op with no glasses or contacts!

Last week I had an appointment, showed up 15 mins early to a note on the counter stating to fill…read moreout a clip board which took about 5 mins. I sat and waited 35 mins before I saw or talked to anyone and the lady handed me a packet to read. As I read the packet and continued to wait an additional 15 mins while The lady finished up with the personal before me. when she finished she took me back to the room where I waited another 10 mins for her to clean all the equipment and get copies of papers she needed. All the test were taken which took about 20-25 mins because she had to keep walking out. I was over it. Checking out took about 10 mins and she was in such a rush she couldn't keep everything in order because there was someone else that had already been waiting for 25 mins. The same lady did everything from start to finish, they need more employees or need to space more time between appointments.

Was seen as an emergency today for an eye problem. The receptionist was very courteous and got me…read morein the same morning. After I checked in at the front desk I was seen immediately by Mark, the doctor's assistant. He took down information, assessed my problem, and dilated my eye. Dr Hicknor came in shortly and did the eye exam. He explained that I had a posterior vitreous detachment, but no damage to the retina. This is what was causing my eye floaters. Luckily got me no treatment is required. Will be seen for a follow up exam. I highly recommend this ophthalmologist

Very friendly and helpful. They were more thorough with finding contacts that fit comfortable than…read moreany other eye doc/ office Ive ever been to prior.

I walked in twice with glasses that I didn't purchase from Pearle Vision. Both times the customer…read moreservice woman was friendly and helpful. I needed new nose pads both times and she changed them without question. I don't have experience with exams or selecting frames and lenses, but I would have no issue recommending them for repairs.