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    Prater Radiator & Warehouse

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Toyota of Orlando

    Toyota of Orlando

    2.3
    (551 reviews)

    Had my service appointment today. I have to say I was able to get in and out pretty quickly even…read morethough I was late to my appointment. Bryan was great and took care of what needed to be done. I loved the fact that he explained everything in advance. And now they even have video of your service. Now off I go to work.

    I took my vehicle here for some regular maintenance…read more I showed up at my appointment time and was promptly greeted by a friendly attendant. After checking in my vehicle, my wife and I went into the waiting area which was very reminiscent of restaurant style seating with multiple tables and chairs around. Unfortunately there was no complimentary coffee or snacks. The did have a cafe where you could by food that looked sub-par. I was slightly annoyed because after 10 minutes of waiting, one of the salesman came up and tried to buy my car and get me to do a trade in option...I'm just here for service. Typical dealer behavior but I was disappointed by it. They told me it would be 1-1.5 hours but it ended up taking just over 3 hours, which I was OK with because they offered a complimentary shuttle to a nearby shopping center but it was still frustrating that their estimate was so far off. When it came time to pay, the charged an additional hidden $40 "dealer fee". Once again frustrating, I thought that's what I pay for when I pay for the labor hourly rate? They also added another small credit card fee. Things add up and it's frustrating that they aren't up front about their costs. They also tried to tell me my 10 month old battery was bad and needed replacing for over $300. Naturally I declined because my battery is working 100% fine. They definitely were trying to take advantage of me. Overall, I hoped for a better experience and won't be back. I usually always do my own maintenance for this very reason but was short on time. I will use another private shop next time.

    Prater Radiator & Warehouse - autorepair - Updated August 2026

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