Let me tell you why you need to work with Courtney Kestermont…read more She is well informed, she always has a guy/girl for all of your house shopping and repair needs and she is lovely. She took the time to get to know me as a person. That made looking for a house much easier. I felt confident in making my purchase as a first time home buyer with her by my side. And she's a Local! Look no further. Courtney Kestermont is your girl. Thanks for your hard work!

Bridgette Fyvie represented me in the sale of my Princeton Heights home and I can't imagine the…read moreprocess going any better! My 90+ year old home had a few things come up on inspection that needed to be cared for quickly. Bridgette had contacts for everything. She coordinated getting some estimates and even met up with the companies when I couldn't be there. She was very communicative during the process and honest in her feedback. I highly recommend her!

Catina is extremely knowledgable and responsive. You will be in great hands if you chose Catina…read moreas your realtor!

From the owner: Don't hesitate to call Catina McDonald in Saint Louis, MO. We are committed to your satisfaction…read more Call us today.

They are not trustworthy. They take advantage of the elderly. Never fix anything now they have sold…read moretheir properties to another management company and they are no better!

DO NOT DO BUSINESS WITH THESE PEOPLE!!!!…read more This would be a 0-star review if it were possible, like many of the others here. We own rental properties in St. Louis that were being managed by BBW Homes until they sold to Poplar homes (we wrote a review for them as well) in Fall of 2023. Barb and Brad Westre were very good PMs to us for the first 2 years. They invited us to their home, made us feel welcome, etc. and seemed to be doing a good job with management. We've since learned otherwise on all of our rentals. They charged thousands more than their make-ready estimates and work order maintenance (which were handled by their own maintenance people). This is not uncommon, however, it is unethical with the amount of overbilling and when the charges are as they were and completely inappropriate. One example is that we were charged for many, many things that tenants should have been charged for. We don't even know if they charged the tenants and us as well because they claim not to have maintenance records that they SHOULD HAVE TRANSFERRED TO POPLAR HOMES but no one seems to have them. When they sold to Poplar Homes, they claimed that we still owed them thousands of dollars for these make ready and repair charges. Poplar home paid them out of our rents even after we instructed them not to. We don't have room to write all the stories but we will be contacting Elliot Davis of Fox2Now News to brief him on our story. We HIGHLY RECOMMEND all of you with these experiences to do the same with your local news channels. You should also leave 1-star reviews wherever you can, here, Google, Facebook, etc. We are looking for recommendations for an experienced, attorney who has success with class-action lawsuits in St Louis. These guys think they're too big to be stopped or at least do things equitably for tenants, particularly the elderly (the same as Poplar Homes), but nobody's bigger than all of us together. This review will be updated as we move through our experience with them, stay tuned. There will be more to come....

apartment 402 is the best loft. move downtown. nice amenities and great locationread more

From the owner: St. Louis Premier Lofts brings loft/condo owners together with buyers and renters. The St. Louis…read morePremier Lofts team lives and works the downtown real estate market. Knowledge, expertise and keeping up to date with all that is downtown is what sets the team apart.

Updating my previous review...Used them again to lease our loft. While they talk a good talk, it…read moretook forever to get them to follow-up and do anything! Or it might be 10 days with out any communication. The response was always somebody was sick or the e-mail address was wrong...excuses. The thing that really has turned me away from this company is that I asked them as they were showing our loft to do a walk-through to see what type of condition the previous renters had left it in-I needed to see if I should pay them back their deposit. Now in their defense, its not part of their services to do this, but I said as you are showing the loft, can you just let me know if anything major is wrong with it. They said no, it just neede a cleaning. Well I just got to visit the loft when we moved back to the states and it was in HORRIBLE shape. Missing ceiling lights, bags of beer cans nailed to the wall, a dent in our fridge door, the carpet is ruined, holes in the wall, the list goes on. If she didn't want to do the walk-through she could have just said no, find someone else...we're out thousands of dollars because I already paid the renters their deposit back...Thanks a lot Downtown Living Now.

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

**Update** Civitas is threatening to sue my family for…read moreslander as the way to combat this low review. There are other 1 star reviews on Yelp, from other people, so please look there as well. Please see Brett's as a classic example. Slow or non-responsive. Does not provide building access in a timely manner (four months after receiving a request). Replies to questions with aggressive attacking nature. Does not provide answers in timely manner. Specifically uses their call system to say you never called them (however my wife has called them six times in a day to ask for service), so they are stating them not being at work as you not calling them. Excuses from Civitas to include: "I was on vacation last week" "I never received your call" "I don't have a voicemail from you" "There's no way you've called that much"... it goes on. When it comes to shady business practices, Downtown St. Louis is no stranger to these companies. Do yourself a favor, do your research, live in a place with a good management company to save yourself time and money.

This review is mixed, I love the building where I live, but civitas manages the common areas…read more They're lacking in customer service and general care of the building. After many emails with the principle of the company I'm even more disappointed, Elaine is very condescending and unprofessional. Every issue is met with excuses or blaming others, she never owns up to her downfalls as a manager of the company. If Civitas is your option for a rental, or as your property management company, turn and run!!! If you're the owner of a property please do your tenants a favor and don't hire Civitas, especially if you want long term tenants. The only saving grace for me, she only manages the common areas and not my actual unit. If you're looking for a better experience I loved the Bogen Lofts, managed by Maxus Properties. They have some units at the Ventana and Vanguard buildings also, professional and personable staff. Always smiling and very respectful, far more than I can say for Civitas. I now see why they have a bad reputation, hope this review saves others the headache known as Elaine.

We are still in the process of selling our home and Dan has gone over and above from the beginning…read more Dan is professional, super helpful and involved in every step of the way. We highly recommend him.

Dan is the best! We had another realtor before him that dropped the ball for us and then we found…read moreDan, thank goodness! He was extremely quick to respond anytime we reached out with questions, and is very knowledgeable about everything! He helped us get the house we wanted and also walked us through the entire process on fixing up and selling our house. We ended up getting 14 offers on our house, it sold for 20% above asking, and closed 2 weeks after we sold it! I will recommend Dan to anyone in St. Louis looking to buy or sell a house. Not only that, but he's just a really nice person and a pleasure to work with. When it's time to move again, we already know who we're calling :).