It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

Doug and his team were quick and profesional in repairing my car after it was side swiped. Quality…read morecare is taken when working this group. Will definitely be back if I ever need to. Thanks Complete Collisions!

Went to pick up my car and the body shop guy didn't get the alignment fixed and realized as soon as…read moreI got there and asked "oh do you want me to go get that fixed?" Like YES. Had to come back the next day, 30 min drive there.

he is direct and tells you exactly what he is going to do and how much…read more Work was good and on time.

Finally, I was able to find an automotive body repair/paint shop that welcomes small jobs. The bulk…read moreof auto body repair/paint shops want those high-dollar insurance jobs and don't want to be bothered with small scratches, dents, and rust spots. Oh, they say they are and once they get your vehicle, take days or weeks to get even the most minimal thing done. And to make matters worse, NO communication. They use the old ploy of working your insignificant job in with the high-dollar-jobs. You can well imagine how pleasantly surprised and encouraged when I paid a visit to ART, Inc, and met Brandon. Before I allowed him to look at my vehicle, I told him that if they didn't want a small job to tell me and I'd go on about my way, no hard feelings. Brandon said they welcome small jobs. He was courteous, polite, and very respectful. Of course, I took my vehicle there for body work. When the work was complete--get this--ahead of time, he emailed me. Wow! I was stunned. I have yet to receive that kind of conscientious and personal attention from some of those other so-called "reputable shops." I highly recommend ART, Inc.

Professional & good quality work - highly recommend! Though it took a few weeks to get parts in &…read moreinstalled, I was highly pleased with the end result! Mike is very friendly & easy to work with.

Fixed my handles for no cost! If you want to deal with really good people, look no further than…read morethese guys.

Key points - * inexpensive body work. ( if you don't want…read moreto claim insurance or you don't have one in the first place, and you want to get some body work done, this is the place. The guy who owns this place ( Hector) does the body work and has one more guy for paint jobs. ) * nice negotiable guy who understands your body shop needs. Collision or no collision, minor dent and rework or major, he does everything according to what you need him to do. * they have a big, very big workshop and totally equipped. Now obviously they are a small place and hence would not have the frills associated with organized body shops, but then it's cheap. My story - * Now imagine trying to go for a party and getting banged up hard. My car just skid off the road and we went off road. The front bumper and the headlights were off. Insurance cost etc would have been way way more. Plus I was just planning to sell off my car. *searched a lot for a reasonable place. Rest everyone was just too high on labor and did not understand my need. So. This place and hector Was exactly what I wanted * went to Gordorn sandifer, Burbank body shop, southern, etc etc. these places are organized and do not do what you might expect but follow a set routine.

I called several places for my trunk to be repaired. Justin made it so simple. He said come by…read moreanytime and we will give you an estimate. Fast, polite, professional and convenient. Highly recommend.

My name is Raegan. I am so glad a friend of mine told me about All Star Collision Max because my…read moreown insurance company tried to get me to go to one of their body shops. After my car sat at the insurance companies body shop I found out I had the right to bring my car anywhere I wanted. Once I got to All Star Collision Max my car was restored back to new within a weeks time. I would recommend this body shop to everyone!

Unbelievable service and what makes Adams Collision different is that they will repair your car…read morebased on the factory repair standards. They will take a stand for you and what you are entitled to as far as the repair is concerned. Mr. Adams will not repair your car at a substandard level because the insurance company will not pay. He will fight for your rights.

From the owner: Auto body repairread more

BATON ROUGE - A judge has decided that a prominent capital area body shop's business practices and…read moreadvertisements were in violation of the Louisiana Unfair Trade Practices Act. WBRZ first reported on a lawsuit filed back in May which alleges Owens Collision misrepresented the contract customers signed and held vehicles longer than necessary "to increase non-repair fees." It also claims that Owens marked up the cost of parts and bills for unreasonable fees. Court records say Judge Todd Hernandez found the business' refusal to allow customers to view their vehicles while in Owens' possession "absurd, unethical, unscrupulous and has proven to be substantially injurious to its customers." In response, the judge ordered that the business allow customers full access to their vehicles during regular business hours. He also said Owens was prohibited from misrepresenting the terms and conditions of its contracts in the future. The judge dismissed the individual claims filed against business owner Greg Owens.

Avoid this shop. They are rude, unprofessional, and lie to you…read more They told us that they would not perform any work without running the estimate by us, and then they proceeded to perform work without our permission. They have now had our truck for over a month, and will not even give us a status update. When I call for a status update, they say they will get back with me but never do. I'm wondering if I will ever get our truck back. Seriously, if you need body work, go somewhere else. Anywhere else but here.

Highly recommend this spot! From start to finish, the…read moreexperience was outstanding. Everyone I interacted with--from the receptionist to the mechanics--was professional, understanding, and genuinely kind. My car was ready in just 2 weeks, even though the initial estimate was 3. I especially have to rave about Tiffany! I brought my car in after it was hit while parked, and she assured me from day 1 that everything would be handled in a way that maximized my convenience and satisfied the insurance company (who originally claimed my car was a total loss). She absolutely kept her promise, and I'm so grateful for her dedication and support throughout the process. For those who need a rental, Enterprise is conveniently located nearby. While they can arrange to pick you up from Collision Works, it's honestly just a quick 5-minute walk.

The company I dealt with was called Collision Works of Baton Rouge so I think Southern collision…read moremay be their old name. Tiffany from Collision works was assigned to my case. I was rear-ended and my Tiguan was moderately damaged. Tiffany was very knowledgeable, patient with all of my questions, and kept me updated with the progress of the repairs. The end result work was great - good as new. I would recommend them to anyone looking for an automotive repair shop.

Billy & Tray were awesome! Good, fair people who will do right by you if you put your car in their…read morehands. I hope I don't need much more body work but if and when I need it Custom Automotive Colors are my guys--hands down. Thanks guys!

Custom Colors did beautiful work on my car. Everyone in the place was very friendly and…read moreprofessional. They went over and beyond what I expected. Helped me with insurance too. I will definitely bring my car back there if I ever need to and will recommend to friends.