We bought a used car for my son. It only came with one key. The dealership wanted $200 for a…read morereplacement key and fob. I got two keys with programmed fobs from Father & son for $140. I know that different cars will cost different amounts, but that is my story. I was very happy with the service and thought that his truck (traveling set up) was very cool.

Short story: This place is unreliable, unresponsive, and seems to be playing a game of bait and…read moreswitch. I strongly advise against using them. Long story: I misplaced my car key fob and needed a replacement. My mechanic suggested Father and Son. I called and scheduled a meeting in Pottstown on Friday afternoon to get a new fob and have it programmed. They arrived with the wrong part and took a long time to figure it out. To make matters worse, they wiped my working fob, so my car wouldn't start. I had to wait almost an hour for the car's computer to reset, and thankfully, my original fob worked again. They explained that they needed an OEM part instead of the aftermarket part they had brought, that it would arrive by the next Tuesday, and that the $250 they quoted would be honored. Tuesday passed without any news. I called them on Wednesday, and the part still hadn't arrived, but they thought it would be in on Thursday, so we could fix the issue on Friday. I called them Friday morning to set a time, and they said around 4 p.m. I waited all afternoon for them. 4 p.m. came and went with no word. I called again at 5 p.m. to find out that the locksmith had gone home sick earlier that day and hadn't called to let me know he wouldn't be able to come. He said he could come out on Saturday. Saturday morning at 9:30 a.m. arrived with no word, so I called them again. No answer this time, so I sent them a text message. I received a text saying he was still sick and that he would send his father to come out to do the job. Oh, and by the way, the OEM part was more expensive than the one he had bought in the first place, and the price had increased from the previously quoted $250 to $300. At this point, I told him to tell his father to stay home, forget about it, and I would take care of getting a new key fob myself. So, to sum it up, they didn't recognize the compatible part, bought the wrong one, had a terrible time communicating, and then pulled a bait and switch. Needless to say, I won't call them again, won't recommend them to anyone, and I've advised my mechanic not to refer them to anyone ever again.

Fast reasonably priced service and truly local! Had rekeying completed for our house in under 2…read morehours.

I started having a problem with my front door lock and thought it needed replacing…read more I contacted B&D because they had good reviews. Elliot came out and told me that the problem was actually that my front door had shifted over time. He took some time readjusting the door, fixed the "sticky" problem with the lock, made me three new keys and also a new key for my Honda CRV. Excellent service. I would highly recommend this business.

Adam was prompt, arriving not long after my phone call, understood the problem right away,…read moreexplained the fix as he was working, and was VERY reasonably priced. Highly recommended. He had a stuck lock in our new house fixed very quickly. We will use him again.

Needed a new electronic keypad door lock. Adam made a professional recommendation and installed my…read morenew lock expertly and neatly. This business is now in my saved contacts.

I broke my key off in the front door lock on a Saturday. Eric answered the phone immediately, came…read moreright over, fixed the problem and made me a replacement key. Nicest guy you could want to meet; quality work at a very reasonable price. Highly recommend!

Exceptional service Dec 2024. Eric responded to my call very promptly. He worked with my…read moreunpredictable schedule to change the complete knob and lock for 2 exterior doors. He even came back when we didn't have the correct product the first time. Very reasonably priced. I wish every service professional were as honest and dedicated to their customers.

After losing my house keys, I contacted Jefferson Locksmith and within 25 minutes of placing my…read morecall to their dispatch, Russel arrived. I like the fact that he called to tell me he was on his way and the time it would take to get to my house. This was important because a friend offered to drive from a great distance to sit with me until a locksmith arrived but with a short ETA, it wasn't necessary (saved my friend time and gas). Russel was friendly and worked quickly on that rainy evening to replace the lock on my security door. Unfortunately, because the lock was a deadbolt he had to drill through the key hole to remove the entire unit. Although a bit expensive, I'm very happy with the quality of service received from Jefferson Locksmith from the time I placed my call up until the end of the service call and I highly recommend them. If you lose your keys and live near or in the West Philadelphia area, ask for Russel. Thank you.

They came out promptly and helped me get back into my house after locking myself out. We had a…read moreminor disagreement which was addressed professionally and quickly. Couldn't ask for better customer service. Thanks Russ.

Quick to respond, quick to provide excellent service and always available for any questions or…read moreconcerns.

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.

Bought a new door lock and needed it matched to my existing key…read more In and out in under 10min, super nice, adorable shop, would absolutely recommend and will go back no doubt!!

Locked myself out!…read more Top notch! Great, fast service. Courteous, prompt, helpful, and reasonably priced. Less than 10 minutes from calling to their arrival. It's a Mom and Pop local business, so I am very happy to support them. I had them cut some extra keys, and their store is really cool, a blast from the past. Thanks so much!

Bill came over in 15 minutes after my emergency call. Our deadbolt broke and we had no access to…read morethe garage or our car. Bill replaced both locks quickly and charged us a reasonable price for both and his professional services. Would highly recommend him. Steve B.

Mr. Bill, came to my storage unit and did an awesome job. He was only here for 10 mins if that and…read morehe was awesome! I appreciate you and I'm definitely keeping his number for future service. thanks Mr. Bill and he's definitely affordable