Tow person KEVIN SAVED THE DAY!!!!!!!! My horrible Fox rental car broke down on me the first 3…read morehours of driving on the I5-S!! I cannot get a hold of Fox roadside service and they were not returning my calls. I had no other choice but to call AAA tow, and once I requested a tow on the AAA app, Kevin immediately came & was so quick compared to the tows when I am back home. Kevin was so nice, friendly, helpful and personable. THANK YOU AGAIN!!!!!!!!!

No one wants to be stranded on the side of the Highway and out in the middle of nowhere. However,…read morethat is exactly what happened to me. I was driving on the 166 about 95 miles from my home when one of the front U-Joints on my truck snapped. I heard a loud bang and pulled over. When I inspected the damage I noticed that the driveshaft destroyed a break line and an oil line. Needless to say I was stranded. Luckily I was in an area will cell service and I have AAA. I did have a special situation...I was in an oversized truck and I had my german shepherd with me. I relayed this information to the AAA operator and was informed that do to this whole virus thing and my dog...it would be up to the driver if he wanted to take me in his truck. 95 miles from home with a dog and possibly no one to take me back??? The AAA operator told me the driver is required to get me to the nearest town and if they were going to take me the rest of the way it would be up to them. She said that if the driver didnt want to take me to call AAA back and they would try to find me a cab service. What? That worried me. However when the driver showed up he was very professional and took me and my dog home. The driver Jay, was nothing but the best. He was trully a lifesaver! I highly recommend having AAA so if your in the area and get jammed up these professionals will come to your rescue. If you dont have AAA, give these guys a call before you call anyone else and hopefully they will be able to assist.

To be honest Gene did not tow my car but he put me in touch with various other providers in order…read moreto help my daughter whose tire blew out on I5. The service of the roadside assistance from her insurance company was essentially non-existant and cost over two hours of delay while she sat on the side of the road in 100 degree heat. Gene put us in touch with a towing company and a tire shop, all open on a holiday. And despite the fact that he didn't make a dime off any of this he called me later that night just to make sure my daughter got help and was home safe. I may never have occasion to use Gene's service but if you do, don't hesitate. Thank you Gene, you were a life saver!

Excellent customer care late in the evening. We caught a terrible flat in a rental that had no…read morespare. Everything was closed due to shelter in place, and Gene's 24 Hour Assistance gave us an honest price break down, and made sure we knew all of the options to best take care of our emergency. It was a huge relief! If you are in the Bakersfield area, call them first.

Awesome service, Edgar was super friendly and hard working willing to help me in any situation!read more

Awesome service this is the second time I've used him highly recommend using him. I called left a…read moremessage and he called right back and was at my home in 40mins

We called a handful of tow companies to help us with our motorhome and we were rejected because of…read morethe rain. Empire was the only one who would come out and they towed us, in the pouring rain, in the evening. They were a life saver as we were stranded off the freeway. We highly recommend Empire!

This company sold me a vehicle, having vonvinced me that there wasabsolutely nothing wrong with it,…read moreeven went as far as showing me the code reader connected to it. Started it up, it sounds great. He made it sound so simple, how i would go about getting it registered and getting lisence plates n all, just so quick n easy! So i take it down to where he said to take it - it doesnt pass smog. Why? (Heres the kicker:) -ITS MISSING THE CATALYTIC CONVERTER!!! ITS BEEN "STRAIGHT-PIPED"!! (Which explains why it runs so quietly.. and also why i never even thought to check!) So smog guy puts "TAMPERED" on my smog paper! So now no ones gonna help me pay for a brand new one, and according to this smog guy, its gonna cost me $4000-$8000!!!!!!! To replace it! - n thats the only way!! I only paid $1,500 for the shit! + $500 to register it. Dmv says i can have my plates soon as it passes smog! Ill NEVER be able to afford that! I cant even afford $400! -let alone $4000!!! Im so totally screwed! Idek what to do! But it says here on their paperwork they gave me, that if i dont fix whatever needs to be fixed n get it to pass smog - the tow company can even take away any other cars that i may own or drive as well as this one!!! Good thing this is the only one, but WHAT DO I DO? THEY SCREWED ME OVER N THEREZ NOTHING I CAN DO! I HAVE NO WAY TO GET TO WORK STILL, IM ABOUT TO LOSE MY JOB OVER IT, PLUS HOW AM I SUPPOSED TO GET MY KIDS TO SCHOOL EVERY DAY IF I CANT DRIVE IT???!! WHAT DO I DO? IM SO LOST, I CANT BELIEVE A COMPANY WOULD REALLY JUST GO AROUND BURNING PPL LIKE THIS. ITS JUST SO MESSED UP. IDK WHAT TO DO. THANKS ALOT GOLDEN EMPIRE TOWING

Had a great experience with the driver Jose. He went above and beyond to provide customer service…read moreand timely execution of our requested tow. He was very knowledgeable and explained any questions we had. Great driver!

A flat tire in Interstate 5 nearly ruined my day. The tire went flat coming down the Grapevine…read more Luckily Jon @ Cal State Towing was able to get my car to America's Tire just before they closed. Awesome service! Day saved! I highly recommend Cal State Towing and a special shoutout to Jon for the excellent service.

My daughter was locked out of her car this morning at the CSUB graduation. It could have ruined a…read moreperfect day, but Nitro Towing saved the day! They were quick and courteous. Juan was friendly and professional. He opened the car quickly and we were able to get to the event on time. Thank you for the amazing service!

Got a flat on the highway and Nitro provided excellent service!! Very cheap and quick to respond/…read morearrive! Thank you!

Great people they have helped me out when other tow company wanted to charge me outrages price…read morejust for a tow 10 miles up the road

don't you ever call this towing service they will tell you we will be there in 30 minutes and after…read morewaiting 2 hours tell you sorry we have no drivers to come to help you and only after you call to see why is taking so long very bad service stay away

Got stuck on flat in Maricopa. Towed here after a night in Maricopa. Clem and his guys got us in…read moreand out and the price wasn't terrible. If you're from out of town, try these guys first.

dont do business here. Dude just cussed me out from top to bottom because I called and checked on a…read moretire that was promised to me 4 hours earlier. Got pissed because I called to check on it.

My brother was stranded out somewhere off-grid at the end of a festival on a Sunday afternoon and…read moreAAA did not service where he was. He had very limited cell service, but I was able to look up towing in the area and find Ibarra's towing and he was able to find my brother and help him jumpstart his car and get him out of where he was. Once my brother was back on the road, he even called me to let me know because he knew I was a worried big sister. THANK YOU Vincent!!!! You're amazing! 10/10 - BEST 4x4 recovery in the area! Fair, honest, responsive and helpful when we needed it the most.

I Recently broke down on the highway with a flat tire in the Mojave dessert on my way to Vegas from…read moreSan Francisco, and Vincent with Ibarra's Towing was absolutely fantastic! The driver arrived quickly, was incredibly professional and careful with my vehicle, and even took the time to explain the process clearly. I felt completely at ease throughout the entire tow, and would definitely recommend them to anyone in need.".