Integrity and quality should speak for themselves. Reviews that appear to be self-posted to boost a…read morebusiness's ratings raise obvious credibility concerns. Screenshot included. But that is not the reason for my rating - I rate and review to share my customer experience. Extremely disappointing experience and a serious lack of accountability from this shop. My experience: JN Lead Enterprises Corp. doing business as Black Optix Tint damaged my vehicle during tint installation, later refused to honor their agreement to repair it, and failed to correct multiple tint quality issues under warranty. Timeline: On January 5, 2026, I brought my vehicle in for tint installation. During the pickup walkthrough that same day - before payment and before taking possession - I noticed damage to the rear passenger window in the ceramic frit area, and pointed it out to the installing technicians, Ayden and Taven. The damage was acknowledged, confirmed it did not arrive like that, and documented at that time, summarizing the partial payment agreement. We agreed that I would pay half of the service that day and the remaining balance once the issue was corrected. On January 7, I returned to the shop and reviewed the damage again with Ayden and the owner, Edessa Reed. During that walkthrough it was also noted that an irregularity in the tint film aligned with the damaged portion of the glass. Edessa stated the shop would cover the repair and suggested using a local glass partner (their preferred third-party specialist) to evaluate the window. At that point we discussed that the solution could range from a quick repair to full replacement depending on the specialist's evaluation. Over the following weeks I followed the process requested: I obtained replacement quotes from the dealer, coordinated with the shop's recommended glass specialist, and had the vehicle inspected. On February 5, the specialist evaluated the window and determined the damage could not be repaired and that full glass replacement would be required. Then on February 11, after finding out a replacement is necessary, the shop owner, Edessa R., reversed her position and stated they did not believe the damage occurred at their facility. A refund does not resolve damage nor does it deliver the service promised. The cost of replacing the glass and re-tinting far exceeds the value of the tint service. Multiple independent shops (including another Black Optix location) have evaluated the damage and reached consistent conclusions regarding the location of the damage and the visible tooling mark adjacent to it. Separate from the glass issue, there were also quality concerns with the tint installation itself, including excessive trapped debris, bubbling, and scratching that was acknowledged under warranty but never corrected. Accidents happen, what matters is how they are handled. In this case, the damage was acknowledged on the day of installation, discussed again during a follow-up visit, evaluated by the shop's chosen glass specialist, and now the shop decides to deny responsibility.

If I could give 0 stars I would. They quoted my husband $199 for our Lincoln sedan and our suburban…read morefor their special they are running prior to his appointment and said it should take between 1-2 hours. He arrived for his 9 am appointment today and told him they do not do windshields when he arrived. it took them 4 hours to get the tint done on top of them charging $438 for the tint to be done WITHOUT the windshield. They lie about their pricing and management/ owner acted like they couldn't care less. Needless to say we cancelled our suburban appointment. We will not be returning and will not recommend this "business" to anyone.

Amazing work, very clean and comfortable waiting room! Family owned and operated with exceptionally…read moreclean work area. JB will take care of your window replacement, and I will be returning for some tint work! Windshield was replaced, and my Tundra has no codes, or issues. Highly recommend!

DMV Auto Lab is amazing! JB is knowledgeable, courteous, and professional. He explained all the…read moredifferent tint options and answered all my questions. He's very responsive. My car looks fabulous!! I would highly recommend DMV Auto Lab and JB!

I inherited my Mom's 30 year old pick up truck. it hadn't been cleaned in years. The interior was…read morestained and dirty and the paint was scratched. I wanted the truck to be cleaned inside and out to look new. Guiro and his team did a fantastic job. all upholstery stains are gone, scratches are gone from the paint, the engine looks new. I recommend Magic Touch Auto Detailing as the best place to get a vehicle revitalized!

From the owner: We spend countless hours researching, learning and perfecting our skills. We do all of this so we…read moreknow we are truly proving the best service and products available. We are always at the forefront of the detailing world and newest technology that is out. We try anything that looks promising and we make sure its going to provide better results before application to customers vehicles.

I went in thinking it would be the normal clean (one hour), but I'd had some medical issues for a…read morecouple of years and my car was...extremely not clean. They didn't have time to extend my existing appointment, so they worked with me to get me in the same day for the second-tier (3-4 hours) clean. Joel was so kind and accommodating. Very understanding, even when I was embarrassed by the sticky, layered mess that was my vehicle. I was able to see them cleaning it. They took everything out from my secret storage areas and cleaned. They got up on a ladder and hand-washed the top of my vehicle. I've added some pics. The before involved grease stains and spilled soda and who knows what other grossness. When I went out and saw it for the first time, I almost cried! I can't physically do it myself, so I was blown away by how amazing it looked. They got stains out i never thought would be clean. I felt like I would soil its pristine perfection by sitting in my own car. lol Cannot recommend enough! ps - they have a doggo in the office, who is a sweetie! He's not a fan of cane, though. no risk, from what i experienced. but head's up.

Great customer service. Great job on two vehicles. Convenient location. Good communication on when…read morevehicle would be and was completed.

I reached out for an interior cleaning and headlight refurbishment. RHM did a great job with both,…read moreincluding a large mess from some adhesive that had seeped over the dash. Communication was clear throughout, and I was very happy with experience and results. Would hire again!

Akelin did an incredible job, car looks cleaner than when I bought it. Will absolutely use again!read more

The owner is great to work with, he is professional and does an amazing job. His prices are fair…read moreand is pretty flexible with my schedule. I take my car about monthly to get detailed and just recently got the Opti-Coat 7 year Ceramic Coating (he is a authorized dealer) on my Rav4. Definitely worth it and highly recommended.

Boosted Image Detailing has been taking care of my vehicles for a number of years now. I couldn't…read morebe happier with the quality of service and the attention to detail. If you want a high quality detail on your car this is best place to go hands down.

Superb job. Wayne was on time and worked steadily for five hours, getting my Lexus back to…read moreshowroom quality. I can hardly believe it is the same car. I had tiny yellow dots from Artillery fungus (aka shotgun fungus) that are ejected by wet mulch. Wayne got it all off, and it is now impossible to tell where it was on the car. Highly recommended and will use again.

Wayne is an incredible professional and talented detailer. I can't recommend him enough. His…read moreattention to details is extraordinary. He was kind and patient in his communications and got everything done ahead of schedule. If you want the best detailer in Northern Virginia, I can't recommend him enough.