drove from CLT and the truck is great so far! Thank you to Sean and the team for helping me out!…read more I would recommend a friend or family member so far. will update in a few months if anything changes :)

Stopped by to look at a car and price was high for the market so walked away, then got told "you…read morelook like you're looking for a 3,000 dollar car." What?!

this people is a scam they over price the labor and sometimes the parts too. if they see you don't…read moreknow about the mechanic then they will try to get all the money they can from you. example: they tried to charge me 1.100$ for replacing calipers... something that never goes over 600$ well... it that's with them. I paid over 3k for work they did to my truck and I thought it was for parts but when I saw the price for labor and time they " spend " it was crazy. for calipper 3 hours of labor ?????? who in this would take 3 hours changing Calipers

I recently visited Fred Anderson Toyota of Greer while shopping for a used Prius and had a mixed…read moreexperience. The staff were polite and respectful, but there were several issues with transparency and communication that made the process frustrating. Initially, I was sent photos of a different (new) vehicle than the used one listed online, and I noticed the VINs didn't match. I pointed this out, but it wasn't corrected until I was already in talks about pricing. After negotiating what seemed to be a fair price, I began my more than 2-hour drive to the dealership. About 20 minutes into the drive, I was informed that the vehicle in question was not the Limited trim but an LE--explaining a $6,000 price difference. At that point, they offered to discount a new Limited model by a few thousand dollars, saying the price difference between it and the used one would be around $3,000. That sounded reasonable--until I arrived and saw that the discount hadn't really been applied in a meaningful way. I also inquired about the college graduate incentive, and again, the total financed amount remained unchanged. It felt like discounts were being mentioned but not truly reflected in the numbers. My final MSRP ended up being about $37,000 before trade-in and down payment--higher than expected based on our conversations. To add some irony, the dealership advertises a 3-day, 150-mile return policy, which barely covers my round trip to the dealership. It's a nice gesture, but not very practical for out-of-town buyers like me. I did end up getting the car I wanted--although it wasn't fully loaded--and I'm happy with it overall. Still, I wish the process had been more upfront and accurate from the start. If you're shopping here, I'd recommend double-checking all the details before making the drive

Alexis Bryant Was extremely helpful for me Very respectful and kind. Highly recommended herread more

This dealership does not know what they're doing. It took them 3 tries to get my contract right…read morefirst, they claim they forgot to add.In the taxes then, they try to overcharge me $597. Then, my license were suspended because the car I traded in. They never reported so my license were suspended for dropping the insurance on the car. I traded in the new car. I bought from them all 4 tires had £50 of pressure in them. Which they only call for 35. Then, when my sticker was due to be replaced, I found out the tag. They put on my Kia, was no good. Here it is 3 months later, and I still do not have a tag.. every time I call them to talk to them about whatever problem is going on. They are very rude to me. And act like it's all my fault. They told me to figure it out myself. So I had to call corporate, get them involved for them to get me a tag that is illegal. So i've had this car for 3 months.And have not been able to drive it. Be careful when you go to this dealership. Kia dealership in Greer, South Carolina. Check your contract very carefully.Do the math yourself. They just asked me for an updated copy of my insurance. Which I gave them the day I bought the car.. These people are very rude and do not know what they are doing. I do not trust these people to do any service on my vehicle. Three months i've had this car and I have not been able to even drive it. Now I have a suspended license on my record. Because of them. Trust me when I say go over all the numbers. Yourself, do not let them overtalk, you or try to make you believe something that's not. Once you walk out the door from buying the vehicle, they are rude As hell to you. They told me, I need to figure it out myself. I need to figure out a tag myself. Something that is their job and it should have done right. The first time, instead of putting a bad tag on car and still, they do not want to take responsibility of their own mistake. 3 months with no tag, they cannot even issued me a paper tag. I have missed work and now I have missed my vacation because of these people.

I want to start off by saying I found this vehicle online, and I fell in love with it. I called up…read morethe dealership to ask questions about it, and the lady that answered (Madison) was EXTREMELY patient and professional and answered every single question that I had about the vehicle's history, about the Carfax, about the auto check, about previous repairs. She gave me every answer. We texted back and forth for probably a week. I came down from NC and visited the dealership..I was blown away from the moment I got there..Madison came out of her office and greeted me, and warm transferred me to a salesman (Anthony) who got me all set up for a test drive. While I was waiting for Anthony to grab the truck and pull it up out of the rain.. I was able look around at their 1st class facility, I was able to play on their huge putting green inside the building.. they have everything someone with A.D.D. could keep busy with.. a Massage chair, a Barbershop there was even a jukebox, a kids play room, a car wash on site, a big fish tank, a massive piece of artwork on the wall mural of Jesus (was pretty cool), a dog park right outside the door...they have a cafe that serves food if you get hungry...even a food truck on property (and an Iced truck too!) But unfortunately, my test drive was during a monsoon, and I really couldn't get a good experience driving it. When I got back to the dealership I looked around inside the truck and found a number of issues, I wrote them down and before I even had a chance to ask about them ..I met Caleb the finance manager..he said we just got the truck on a trade in..and it hasn't even been cleaned yet, what are your concerns..i explained everything..he said yep! We'll fix everything.. He said we'll get started on it Monday, he had to order some parts, he and Anthony reached out to me periodically and kept me in the loop and let me know the progress.. we negotiated the price..and that was super easy, I asked and Caleb agreed.. there was no real haggling.. he just said yep! ...we discussed my trade in..he offered me double what he was supposed to...and I still asked for more...and he said..yep! We can do that!!.. when my schedule was super busy, they waited on me.. no pressure at all..no threatening messages..just a okay, " it's your truck, it's here when you're ready." Then when I was ready, they went to fill the tank with gas..and a check engine light came on..they called me and said..hey a CEL came on...we figured out the problem, we ordered the parts and it will be here next week... they saved me a trip.. called me when it was ready .. again no pressure. When I was available I went down to the dealership..and had to wait for Anthony to get there so Caleb handed me the keys and said, Go ahead and get you a better test drive, not in the rain...So I did..Came back everything was ready with the paperwork, I again asked for some proof of repairs..they provided. Then took me over to the Finance manager (Mathew) you know the "High pressure guy"... NOPE!!! He explained everything to me, he showed me some options for Warranties, and said.."you don't have to decide now, we'll give you 90 days to think it over", he even suggested that there are 3rd party warranties out there...Who does that??? How freaking awesome..what an awesome experience. I will recommend them to ANYONE..Best dealership hands down I've ever dealt with. Oh...and on the way home with my new beautiful truck, I stopped on the side of the road to add Sirius XM radio..and guess what they told me..."Dick Brooks Honda already added it for you as a gift, free for 90 days"... They are over the top!!!

I've used this dealership for the service on two vehicles in my family- a 2018 Ridgeline and a 2019…read moreHR-V-for several years. The HR-V was purchased there. I will never set foot in their dealership again after the last experience I had there. They told me I needed to replace the front control arms on my Ridgeline because the bushings were torn. I took the vehicle to another shop who specializes in Honda, and they inspected the bushings and found them all to be perfectly fine. They even took pictures showing their condition. Dick Brooks Honda wanted me to pay approximately $2000 for unnecessary work. I no longer trust Dick Brooks.

Financed a car through a dealership last Wednesday. On the way home from Greer to Asheville car was…read moreexperiencing loss of power. Called the service manager she said it's probably because I was going up the hill. 6 hours later on my way back to work from break car loss power again. Then went into limp mode. Then engine light came on. I sent an email and called. They came and got the car the next day on Thursday. I had to keep calling for updates. No one ever called to keep me posted. Every morning I woke up I checked to see if they called. Fast forward to next Friday (today) I called and asked about the status. Service manager said the car has been ready and that they tried to call. I have no missed calls from the dealership. I asked what was wrong with the car she said a "sensor". Picked the car up and made the trip back to Asheville again (1 hour). 30 minutes into the trip engine light came on again. Car lost complete power. Could not go past 60. Then 40. Then 30. They lied to me about the cars condition when I bought it, and they lied to me about fixing the car when I came and got it today. I asked for my money back from the very first day the light came on. The car is under warranty. I call and ask for a manager I keep getting the run around, or sent to voicemail. Do not go here. Deal Depot of Greer South Carolina.

I wish I could give a zero, 1 star is too good for this place. Do not buy anything from them, if…read moreyou do you might as throw your money in the trash. My daughter bought a car from them and it spends more time on the side of the road than actual driving on the road. The only reason she is keeping it is because I cosigned and she doesn't want to mess up my credit. I feel bad for her because she has 3 small children and is constantly paying for repairs, on top of her trying to make her payments. I'm leaving out details out of respect for her, but she has receipts.

I haven't purchased a car from this dealership yet, but they're absolutely at the top of my list…read morefor the future! They've consistently shown up for teachers in our community, giving back in incredible ways. Seriously--how many companies do you know that have invested thousands of dollars to support educators? That kind of generosity speaks volumes. When it's time for your next vehicle, make sure you check them out. Go see them--you won't regret it!

This was the most horrible experience buying anything ever. They will NOT show you anything from…read moretheir website because they don't have it. It's just a way to bait you in. Saw a $6,000 car for $150 a month? When you ask they laugh at you and tell you no one can but a car for that. But it's in their ad? Then they'll show you two cars, one of which you can't finance and one that's $10,000 over what you want to spend. They will humiliate you if you say you can't afford it. Then the lovely salesperson will explain to you how you can get a loan from your house so you can pay for the car. The car wouldn't start two days after we bought it. We've called for a week. All we get is "Were working on it and will call you back" They never call back. I've called the DOT who pulled and then sent me reports on the car No bueno On to the fraud department, sigh Thank goodness the federal government cares because this dealership doesn't You'd be better off buying a used matchbox car from goodwill

I had a great experience with the dealership and the salesman, Randall Hill. Highly recommend!!!read more

Horrible dealership. I've been trying to have my van fixed for over 6 months now. I have to do all…read moreof the follow up, and no one ever returns my calls. On top of that, the phone number on their website for Service leads to spam. I tried calling my service supervisor who sent my phone a text a handful of times at his direct number, but he never calls me back. The text line doesn't get any sort of response. On top of the sheer difficulty of even getting in to see someone, I've been to the dealership 4 times with the only result being me wasting my time. The first time they said they weren't sure what was going on, but would look into it and get back with me. They didn't for 6 months until I called again. The second time they tried rebooting the car, and said they needed to special order a part from Atlanta and they'd get it in two days and get me back online by the end of the week. They didn't. I had to call over and over again until they I guess finally listened to their answering machine, or remembered they special ordered a part, or something. Eventually they called me and we got rescheduled. I went in the 3rd time for them to spend 3 hours trying to replace the part, only to tell me they think the part they ordered is faulty. Fine, order another one and let's try again. As I'm driving home, I notice the air conditioning is only either able to blow super cold or super hot, nowhere in between. I have to turn around and bring the van BACK because they screwed something up and literally made the van worse. Thankfully they were able to repair it. All of this after having called them 3 more times to no avail, trying to figure out when I should come back in to get this part replaced.

I would like to thank John for his assistance. He went above and beyond to make sure I was happy…read morewith my car. God Bless you and I will never forget your kindness

Every time I go by here, I am greeted and treated as if I was his only customer this year! Smilin…read moreJohnny Greer seems to always have the cars I like! Every time Ive been needing a new ride, he has the piece. Thanks for what you do!

Parts counter person Daniel Santore was friendly, professional, efficient, and very helpful when I…read moreneeded help. Good man on your great team! Thank you.

I've had a Mazda Protege for over 20 years. The best car I've ever had. I would recommend this car…read moredealership.