My van wouldn't start twice in a week. The second time was at five o'clock on a Friday. I quickly…read morescrambled to find a place that was still open and could help me. Enter, Batteries Plus. One call and I had a battery reserved. After a jump I drove right to the store. They directed me around back and changed my battery while I waited. They suggested a 15-30 minute time frame and, despite the difficulty of my van's battery setup, were finished right around 30 minutes. My van has been running (and starting) smoothly since. Looking for a quick fix to a battery issue? Batteries Plus just might be the place for you.

Friendly and helpful staff. Didn't try to upsell me on the products. Explained the differences and…read morelet me make the choice. Have been here 2x for car batteries and both experiences were easy and they were able to take care of of my issue quickly.

For the amount they charged me they left lots of damage behind and then used my spare propellers…read morethat I forgot to take out the box instead of ordering new ones and then didn't even bother to fix some of cracks and replace the back left propellers that was still cracked. So overall not good value. But I can say they atleast take the amount of time they say they will and give updates so good customer service. Final verdict good customer service lack luster overall job.

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Terrible experience at uBreakFix…read more Last Friday, I was referred to this store by Samsung to fix a minor cosmetic issue with my fold phone's inner screen. It had a bubble on the fold screen, but the phone was still fully functional. I thought they would use some technique to smooth out the bubble. Instead, they told me I needed to pay $76 to replace the screen protector. I was hesitant at first, but the service rep was polite and convinced me it would be worth it, so I agreed. Two hours later, just before the store closed, I picked up my phone. The service rep turned off my phone and reassembled the outer case for me, which seemed fine at the time. But now I realize why he might have done that. When I got home and opened the inner screen (the outer screen was working normally), I noticed the inner screen was damaged. The touch functionality wasn't working, and there was a black spot along the center fold. The inner screen was no longer functioning properly. I called the store right away but got no response because they had closed. The next day, I returned to explain your store was supposed to fix my phone, but instead, it seems like you made it worse and damaged the inner screen. The service rep then suggested replacing the inner screen protector again, but I explained that the damage they caused wouldn't be fixed by just changing the protector. He agreed and said he would contact the manager, who would call me by Saturday or Monday. However, I never received any call from them. Frustrated, I went back to the store again. The service rep then told me I would need to replace the entire inner screen for about $600, but he would still need to talk to the manager about something--though I wasn't sure what. 2 days later, the replacement part had already arrived, but they hadn't even bothered to call me. I had to call them to find out When I arrived to get the screen replaced, they told me I had to pay the full $600+ cost, and despite confirming several times, they insisted they weren't responsible for the damage to the screen. I asked, "So my screen was working fine before, and now I have to pay over $700 to fix a problem you caused?" The service rep just smiled and said the manager would contact me the next day, but repeated that they were not responsible for the damage. The whole experience was awful. They smile at you like it's no big deal, but it only made me feel worse. It's been a terrible week dealing with this store

Buy a new device so you don't have to deal with these liars…read more The Timonium franchise of this chain had my wife's device (broken screen on a MS Surface tablet) for 8+ weeks. Note that the first 5 of these weeks was before the COVID shutdown, so that's not a viable excuse for the fact that they never repaired it. I called them 4 times for status and was told the same lie each time, including "I'll call you back". Each time I reminded them of the previous unkept promise to call me back. On the final call, the guy who seems to run the place told me "I'll stay late and fix it myself then call you." No call. No fix. See attached photo for what I picked back up from them.

Victor offers a remarkable service. He's personal, professional and is running an outstanding…read morebusiness. He repaired the switches on 2 table lamps for my elderly Mother. We couldn't be more pleased. His attention to detail is refreshing. Thank you!

My grandson dropped his Xbox and the USB port stopped working. I called Mr Beaman and inquired if…read morehe could repair it. After describing the problem he said he could. We took his Xbox into his business/home and dropped it off. He didn't require payment until we picked it up the same day! He charged a third less than The Geek Squad and my grandson is well pleased with the quality of work. I would or hesitate take electronic products to him for repair.

If you enjoy paying for a "free" diagnosis and doing all the follow-up yourself, The Fix is the…read moreplace for you. I dropped my iPad off at The Fix in Towson Mall on Friday because I was on a tight deadline and needed it fixed before an upcoming flight. I showed them the error code and logs and explained that I suspected a battery issue. I specifically asked if they could test it with a known-good battery. I was told they needed to order a battery, diagnose the problem, contact me Saturday or Sunday at the latest, and have the iPad ready for me Monday. Sounds reasonable, right? Apparently, that was the fictional version of events. I eventually had to call them myself a hour before closing on Sunday just to find out what was happening. I was told they would know Monday -- conveniently, the same Monday I was originally supposed to have my repaired iPad back. Monday arrived. Still no call. I called them two hours before closing. They told me they needed to test the device and would call me back in an hour. An hour later, they called and said they "think" it's the motherboard. I asked whether they had actually tested the battery, since the error code on the device pointed toward a possible battery issue and that was specifically what I had asked them to investigate. That's when things got interesting. They told me the battery was fine and that "Google and AI don't know anything." Fair enough. I'm not expecting Google or AI to diagnose my iPad. That's why I brought it to a repair shop. The problem is that when I dropped off my device, I asked and they agreed (hence they ordered a battery) to try a test battery, they explained that would require opening the iPad. So apparently the highly sophisticated diagnostic process consisted of... not opening the iPad. In other words, the test I specifically requested and was told they would perform apparently hadn't been performed at all. I was then told they would need another week for someone to look at the motherboard. Unfortunately, my flight wasn't interested in waiting for their specialist. I told them I'd simply pick up my iPad and take it somewhere else. Then I was informed that my iPad had been moved to another city and I would have to wait until the next day to get it back. TLDR: Dropped it off Friday. Promised an update Saturday or Sunday. No update. Promised it would be ready Monday. No update. I had to call them myself. The requested battery test apparently wasn't performed. They couldn't provide a diagnosis within the promised timeframe. They then needed another week. My device had been moved to another city without me apparently being informed. And I was charged $70 for a diagnosis, despite their website stating that diagnostics are free. When I picked up the iPad Tuesday, I asked for the $70 back because, among other things, their website says diagnostics are free. I was told I needed to speak with the owner. So I called the owner expecting a simple conversation. Instead, he told me the diagnostic fee was non-refundable, and said he didn't care what his website says and hung up on me. That's certainly one way to handle customer service. I completely understand that a repair shop may not be able to fix every device and that some repairs take longer than expected. That's not what bothers me. What bothers me is being given a specific timeline that wasn't remotely followed, receiving no proactive communication, apparently not having the requested diagnostic work done, having my device sent to another city, being charged a fee their own website says is free, and then being treated like I'm the problem when I question it. Apparently at The Fix, "diagnosis" means charging you $70, not actually opening the device, telling you Google and AI are wrong, guessing it's the motherboard, keeping your iPad for several days, sending it to another city, and then hanging up when you ask about the charge. Save yourself the time and frustration. If you're on any kind of deadline, I would strongly recommend taking your device somewhere else.

From the owner: Cracked screen got you down? Don't sweat it! The Fix at Towson Town Center in Towson can get your…read morephone looking and working like new in no time. We offer top-notch repairs for all your mobile devices, from iPhones and Samsungs to tablets and laptops, at competitive prices. Need a screen replacement? We've got you covered. Water damage giving you a headache? No problem! We can even fix that cracked back glass and recover your precious data. Most repairs are whipped up in just 30 minutes, so you won't be disconnected for long. Ditch the stress and experience the Fix's difference - fast, high-quality repairs that won't break the bank.

Store provided an estimate of a flat fee of $50 to replace my outer screen. Went to the store they…read morewanted a $50 deposit, which I paid. Came back for the repair they had ordered the wrong screen. When they got the correct screen I went back for the repair, was charged another $278. That's $328 total to replace the outer screen on a Motorola razr 2025 ultra. These people are thieves. Avoid like the plague.

NEVER GO to this repair shop. They asked my son for 50…read moredollars for the diagnostic then 100 dollars for the repair. IT STILL DOES NOT WORK!!!!! I am not happy with this company and you should NEVER go there. Bad service

I took tv that did not have picture but did have sound.I took it in paid 45 deposit for him to look…read moreat it. He called later that day saying it would cost 228 minus the 45 leaving me with a balance of 183. He called a few days later saying it was fixed. I came in to pick up tv. He didn't offer to show me it worked I figured he has been in business for so long took my tv home ( if I just would have plugged the tv in whole I was there ) . so I get it home the tv did the same thing . I took the tv back the next day he waited about a week and called me and said he would give me 100 back because he can't fix the tv. When I arrived he was rude, loud and advised me to take him to court for the rest of my money. So believe nothing his website says customer service was non existent and 90 day warranty was a complete joke. Enter at you own risk

Owner was very rude after not fixing tv as he said he would and could. Refused to refund money or…read moreadhere to the 90 day warranty. Do not get your electronics fixed here. The owner is very nasty and obviously doesn't care about repeat business. I wouldn't trust him with a clock radio.

We had our customer's crane go down due to the communications cable snapping. We could replace the…read morecable but it needed a special connector and someone with the skill and know-how to connect the 2 devices. Not only did Bryan and Rebecca answer the call, but they turned it around unbelievably quick due to the nature of the emergency. Truly great experience and how I stumbled upon them even better. I even received fresh homegrown produce which was utilized that night. Thank you both for saving us at Link Belt Cranes!

I am very pleased of the servicing of my 45 year old Nikko receiver and Phillips turntable. Bryan…read moreand Rebecca kept me updated on the various phases of the inspection, quotation and when the units were ready to be picked up. The entire process was comfortable and professional. I am happy to have located their services and would recommend others to consider Lang Design to service your audio equipment.

Incredible above and beyond. They have so much traffic coming in out of this small store and they…read moremanage it all effortlessly.

I couldn't charge my phone because it was blocked. Somehow plastic got in there. The guy fixed it…read morewithout hesitation. Great customer service. I wish I would have gotten his name. I'll go there from now on to repair my devices.