Set up a telephone interview to discuss my computer problem via Baltimore PC Repair's website…read more Interview time came and went, they never called or replied to my email.

John is incredible. One of my external drives became corrupted and he successfully retrieved them…read moreall, diagnosed the issue, and made recommendations for future storage strategies. He's in a nondescript street-facing home zoned as commercial, with a large shared parking lot behind him. Buzz the door to come me in and it's obvious he's a busy guy. While there, he listened to my situation, asked great follow-up questions, warned me of the potential outcomes, and was transparent about possible costs and remedies. He's also very personable! He really saved the day. I started sharing some other issues I'm dealing with, using a different machine. His mastery spans across all operating systems, so Mac and Windows clans can rest assured he's got a plan. Can't say enough great things about his small and thriving business.

After researching different replacement screens, I realized there's a difference between OEM and…read moreCopy screens. For $95 you get a copy. My IPhone is so screwed up. I went to their Columbia Mall location. Nice guy took care of replacing the screen and said to come back if I had problems. My phone is VERY difficult to turn on, can't see incoming calls or texts (just a black screen). To wake up the phone, usually means tap the screen or press the right button. It now takes multiple gestures. My phone does not hold a charge and is very warm. I went back and dealt with a different smiling guy. Confirmed screen was a copy and just smiled as I complained! Smiling Crooks. Stay away.

I got my phone fixed here a month ago and my phone was glitching so I took it to the apple store…read moreand they told me there where missing screws and screws put in the wrong place and also bent something inside my phone I do not recommend this place at all .

My daughter's (a Johns Hopkins student) laptop charging plug broke off in the charging port the…read moreother day. She and I checked with some other local repair places, and got [phone] estimates of $99 and up, and $80 and up..."depending". She also tried the campus techies, and was told "We aren't licensed to work on Lenovo" (I was not aware a special license is needed to pull a broken plug out of a Lenovo laptop! I wonder who monitors that?! ) Today she took it to DNS Technology Group, a few blocks from campus. Fixed it in a few minutes, 25 bucks! And super-nice people, according to my daughter. So props and a 5 star rec for these guys (but be aware they have somewhat limited hours)

John Savage figured out what was wrong with my laptop and quickly got it fixed! I highly recommend.read more

Vadim confirmed what I feared and believed to be true: my MacBook Pro was dead. I had a choice; buy…read morean expensive new one, or have Vadim rework mine. I made the right choice! A whole new system, installed overnight, makes my computer hum. So much faster, much larger capacity, and brighter than before. All done at a fraction of the cost of a new MacBook!

Efficient, professional and really nice. Took the time to assure they could fix the issue - and it…read morewas perfect. Now know where to go with any questions or issues!

I went in to get my battery replaced for my iPhone 6s, took only 30 minutes, and with your repair…read morethey give you a discount on merchandise. Super friendly, and during the COVID-19 outbreak super safe as they were constantly sanitizing their hands and the phone. They also speak Spanish so perfect if your English isn't the strongest. Great deal, great service, great safety, and great accessibility. I will definitely be returning and telling my friends about this place. -Jonathan

Be very careful with this guy Kevin Lopez. Extremely poor communication, lack of response after…read moreinquiring about pricing on items. Doesn't return Facebook messages either. Shady, just not a professional experience in my opinion. Better off elsewhere.

Metro Tech Group was fantastic and did an excellent job replacing my MacBook Air screen. They saved…read moreme both time and money compared to what Apple offered for repair options. Instead of having to make an appointment with Apple and travel to them, Michael from Metro Tech came to my house and picked up the laptop. I had dropped my MacBook Air and the screen was distorted. The repair took a little over two weeks, and Michael stayed in touch with me the whole time. He was extremely diligent and made sure the screen was in top condition before returning it to me, in person, at my home. Highly recommend Metro Tech Group.

I came into PhDFix roughly a week ago after my laptops display for some reason stopped working,…read morewasn't sure why. Within 4 days he gave me a rundown on what parts needed replacement and an estimate of how much the work would cost. It was a motherboard replacement for 650 for my gaming laptop. I came to write this review because many people don't want to write positive reviews about such a large expense, that was their own fault of doing. The guy was extremely kind and listened to what I said about the laptop. He said it would take roughly a week to fix and it was done in a week and a day. No complaints. I started with a nonfunctional laptop and I walked out with a laptop that was fully functional and felt brand new. Thanks so much!

Avoid. Bait and switch, uses faulty (even visibly cracked!) replacement parts (scrounged from…read morebroken computers/phones), damages other parts of your machine in ways that aren't evident right away (replaced screen, damaged track pad somehow), voids warranty, doesn't stand by his word on anything (when something is going to be finished, total cost, type of part to be used). Just not worth it at all. First clue should have been the state of the shop. No computer repair shop should be covered in that much dust!

Awesome service. Very meticulous and knows what they are doing. Super friendly and works very…read morequickly. You will not be disappointed.

I HIGHLY recomment Cable Connexions. These guys were professional and helpful from start to finish…read more I was initially going to have Best Buy install my two TVs, but I heard about Thumbtack and reached out for a quote. I emailed James on a Sunday, and although it was a weekend, James promptly answered all of my questions on the same day (and I sent him a ton of emailes), so I scheduled the service. The service tech (Anthony) called me in the morning and let me know when he would be arriving. Anthony arrived on time and promptly and professionally installed my two TVs. Anthony did an amazing job and is incredibly talented. He took time to measure every single angle and was very precise. If you need TVs installed, I highly encourage you to use Cable Connexions!