I was blown away at how quickly they could get a technician out to fix my garage door. There was clear communication on what was wrong and the tech (Brian B.) took the time to explain my different options. He was prepared for the job by having all the parts on his truck and was able to fix my door in one visit. I highly recommend this company and Brian! read more

Home Warranty Claim Im going to start this out by saying I'm sure Precision Garage Door Twin Cities does wonderful work but be weary of them if they are answering to a home warranty claim. Mine in particular was HSA Home Warranty. Last week my garage door opener failed, along with it at the same time the spring snapped. The gear and sprocket on the opener had broke and the door came crashing down. When that happened the spring snapped. All of my equipment was from 2002. So it did its job for 22 years, pretty impressive! The Precision Garage Door Technician was sent out within a day to come and look at it. (Good on them) When he showed up, he checked everything out. He mentioned to me that the spring was too small for the door. Which is interesting, we will get to that later. He then started the process of calling the Home Warranty company to see if I was covered. He told them the opener had failed due to the wrong size spring installed on my door. The home warranty company denied my coverage. The technician then began to work on a quote for fixing the situation for me. He said that the garage door opener was too old to be fixed and that he would need install a new one($675) a bigger spring on my door($330) cables($122) new vertical door tracks($186) new bearings($37) and new bottom brackets($87) for a grand total of $1437. I was shocked. I need to get in my garage but this price was a lot more than I wanted to spend right before Christmas. I was very upset about the situation so I called the home warranty company a total of 5 times, I went back and forth with them about my coverage. In the contract it says they cover the garage door opener. They finally agreed to send out a second garage door company to inspect it. The second garage door company, inspected it, and let me know that in fact, the spring that was installed on my door was not too small. This is what I mentioned we would get back to you later. The spring was the correct size for my garage door. The second garage door company called HSA Home Warranty and explained to them the situation. He was able to fix the garage door at no cost to me covered under my home warranty. I believe that Precision Garage Door Twin Cities was just trying to make a sale. They did not care about doing what's right for the customer. And I believe they lied about being able to fix my garage door opener in order to sell a new unit to me. The second garage door company had the part for my garage door in their truck and they were able to fix my 22-year-old garage door opener. Everything is working great now. I did not need to spend $1437. Like I said in my first paragraph, I'm sure they do great work but be weary of these large corporate service companies just trying to make a sale and not fix things that could be fixed. read more

Precision Garage Door Twin Cities - Garage Door Services Near Me - Apple Valley, Minnesota

I initially gave it five stars. What's changed my mind, is that the garage door opener, the best one that they install mind you, the LiftMaster, has poor range with the remote controls. The installation was great, the installer explained everything very well, except the fact that these Newer garage door openers have a problem with led light in the vicinity, which is absolutely ridiculous to me. My 24 year-old garage door opener had at least three times the range that this garage door opener has. I have to basically be directly in front of the garage door to open it with the remote and sometimes it still doesn't open. The installer was great about coming right back out and trying to reset the garage door opener and it seemed to work just for a little while by holding the remote outside a decent range but it seems like it's gone back to working at a very poor range again especially when I'm inside my car. And it seems like the home link mirror remote in the car is even worse. The garage door opener has great technology luckily, because the only way I can use it at any decent range is through the app, which is ridiculous. Like I said, the install and everything else five star, the garage door opens, closes quietly and smoothly, my only problem is the poor range, but that's a big problem for me and my wife who couldn't even get in inside the garage the other day with the snow outside until she went all the way up to the garage door. I wanted to give it five stars and it's too bad that the garage door open has this issue. Once again the installer was awesome and super cool but I wish I knew this garage door opener had this problem before I made the decision to spend almost $3000. read more

We had a broken spring in our double garage door. I called Precision and was able to get it fixed that day. Bryce was the technician and very knowledgeable on how to repair the problem. Explained everything in detail and answered all questions! Would highly recommend using this service and if you're lucky you might get Bryce! read more

I had a new garage door replaced about a week ago. New door looks better and is sturdy. The install team were pros. Quieter than my old door. Techs went thru to show how the garage door operated. I would call Precision Garage Door again. read more