NON-responsive and ghosted.....I cannot speak for their workmanship as they never did the job. I…read morewas planning on hiring Pablo to do my pool replastering, but when I decided I wanted to have a permit pulled for the work, he completely ghosted me. I left 3 text messages and even gave him an out to say he no longer wanted the business so I could get other quotes and he did not even respond to that. I suppose it is best to know ahead of time that the person you hire will not be responsive.

Cannot say enough good things about South Bay Pools. Jiman and Pablo did a beautiful job on our…read moreplaster and hard scape project. They have their own crew (do not outsource most of the job - exception concrete hard scape and coping/tile), I was impressed how polite they all were, and how hard they worked staying late to get the job done, ALWAYS cleaning the job site. The end result was a beautiful finish on time and on budget as proposed. They are reasonably priced and just enjoyed their professionalism, how often they visited the job site to check on the progress and communication with us. I highly recommend. We love our new pool. Thank you Pablo and Jiman

This our 8th year with South Valley Pool Service is still give it 5 stars! Thank you Reno and Matearead more

We've always have a great experience with South Valley Pool Service. Reno is incredibly…read moreprofessional, super friendly, and clearly knows what he's doing. He takes the time to explain things and makes sure everything is done right. Their pricing is also very reasonable, which is a huge plus. Matea is just as wonderful. She's sweet and kind, and always quick to reply to any questions we have. Communication has always been easy and stress-free from start to finish and for every pool projects that we need. Highly recommend South Valley Pool Service if you're looking for reliable service and genuinely great people!

I was outside waiting for someone from Benz Pool Biz to come out for our appointment. This guy,…read moreMel, was cleaning the pool next door, his truck saying pool tenders. I told him I was waiting for Benz Pool Biz, and he said Benz pools sent me. He charged us 2200 dollars, but originally, he said 800 over the phone and didn't tell us that the price would have been different until he finished. He didn't mention a thing. This company just farms people out.

Ben has serviced our spa for about a year. He does a wonderful job! He is always prompt, follows…read moredirections well, and gives great advice. It was a HUGE relief to find Ben! He's truly wonderful and it takes a large amout of pressure off us not to have to worry about our spa. I'd recommend him with 10 stars if I could!

On time, friendly and competent. Knew what needed to be done and willing to work with an awkward…read moreaccess issue.

I have been using Mike at Surf City Spa since 2000. When we moved into this home, it came with Hot…read moreTub installed in 1995. Most of the top side electronics has been rebuilt by Mike to keep it running. Because of his care and expertise my old hot tub keeps running! He recently came by after I phoned him about a slow leak. He found a screw that needed tightening, That resolved the leak. He did not charge me! Thank you Mike! Robin F. Scotts Valley, Ca.

Our pool was turning green and some equipment needed replacement parts. Jeremy took care of it. He…read morehad to come out 3 times before the pool sparkled again. I appreciated the effort. Good communication, friendly and polite. Would definitely use again and recommend to others.

JPO Pool Services has been fantastic so far. Jeremy has come out twice now and has impressed me…read moreboth times. He's always on time, communicates clearly about what needs to be done, and his pricing is fair and transparent. You can tell he genuinely cares about delivering a great experience rather than just getting the job done and moving on. Highly recommend giving him a call if you're looking for a reliable pool service in the area!

Art is awesome. Gave a quote, came and did exactly what he promised. Took my pool from dark green…read moreand mossy to clear in less than 2 weeks. Also gave advice on how to keep it clean.

Amazing service at a reasonable price. The owner of the company, Art, really understands what he…read moredoes and he explained all the plans to us in detail. Very honest and sincere person. Very different from the previous company we used. I recommend it with my eyes closed! You will not be disappointed.

Jennifer came out and provided insights to fix a pool issue I was having with the control panel.read more

From the owner: Pacific Soul Pool and Spa is a locally owned women's business. As a women's business we just work…read moreharder and smarter than many of our competitors. We take our jobs seriously so you don't have to. Quality, reliability, responsiveness, and kindness in customer care set us apart. You won't find the stereotypical "grouchy old pool guy" nor the "flaky cabana boy" in our company. What you'll find are honest and earnest and thorough pool techs who get the job done. And with an extensive network of local business connections we can make referrals for larger pool projects and repairs when needed. Pacific Soul Pool and Spa gets you all the best of West Coast living: beautiful days in the sun enjoying your family, friends, fun and life while soaking up the rays. No excuses, no flakes, no delays. Let us show you the difference in pool care.

If you're looking for a pool company that actually delivers on what they promise, No Problem Pools…read moreis it. From start to finish, they did a true 5-star job on our pool. What stood out immediately was the professionalism and consistency--something that's surprisingly rare in this space. Luis was the difference-maker. He didn't just show up. He owned the process. He was always available when we had questions, proactive with updates, and consistently followed up to make sure everything stayed on track. You never feel like you're chasing him down, which was a big deal for us. The quality of the work speaks for itself. The pool turned out exactly how we envisioned it--clean, precise, and built with care. No shortcuts, no surprises. What I appreciated most: Clear communication throughout the entire project Reliable timelines (they did what they said they would do) Attention to detail in the final product Strong follow-through even after key milestones If you're considering pool work, don't overthink it--go with No Problem Pools. Ask for Luis. He treats your project like it's his own, and that's why they're going to keep growing.

If I could give zero stars I would. This company is awful. DO NOT USE THEM. Luis is awful. Lies…read moreabout getting work done and never responds. They had dug out the pool and placed rebar but then left it like that for over ONE YEAR with no further work. We legally got out of our contract and had to redo all the rebar since it became unusable sitting over a year. Also, on Christmas Eve, one of his workers knocked on our door asking for money because Luis had not paid him. We felt awful but we had paid Luis for the job. shows how unresponsible he is. DO NOT USE THIS COMPANY

I just called and had a few question about chemicals for our new Sundance Spa. They were very…read moreknowledgeable and answered all my questions. Thank you Fernandez Pool and Spa.

Valerie's swimming pool, was the best decision we could have made. My wife and I interviewed many…read morePool companies and ultimately decided to go with the small family business. This was the best choice for us because they took so much extra care in making sure we got what we wanted and were happy with the results. They explained all the details to us and went above and beyond searching through hundreds of boxes to find the right tiles for our pool. There was an issue when order came in and the new lot didn't exactly match the samples we had picked. I still can't believe they drove all over the bay to search boxes of tiles to find ones that matched the samples we liked. It has been six years now and the pool is still gorgeous and every so often I hear from the owner himself asking how everything is going. if you're looking for a personal touch and someone who will take extra care, I highly recommend Ismael and his family.

After getting a few different quotes to resurface our pool, we ended up going with Valeries. By far…read morethey were the most communicative pool construction company we reached out to. They ensured to make sure that we understood every step of the process and were happy with the work that was being done. For our place we had them replace our 20+ year old pool plaster with pebble, replace the tile, build a baja shelf over our existing steps and fix a few issues along the pool deck. They went above and beyond and we could not be happier with the end result and the price. If you need pool work done I highly recommend Ismael, Marco and their team.