I found the assistance I received here to be extremely helpful. I have a pair of 14K gold hoop earrings where the clasp had broken. The owner here gave me feedback on how it can be repaired the cost. He even reattached it but recommended new clasp to avoid future issues. I appreciate the professionalism and Prevision Quartz expertise on this visit. I do recommend them for jewelry repair services. read more

Stopped into precision quartz to get my Movado watch battery replaced. They ended up finding a kinked gasket as well. They replaced that quickly as well, with parts already in stock. Reasonable pricing and quick, professional service from the highly experienced owners. 10/10 recommend read more

Precision Quartz - Watch Repair Near Me - Raleigh, North Carolina

Wow, amazing. I never thought I could get this watch fixed (I took it to 2 different places before this) and precision quartz did! There was one small part of my watch they couldn't fix (but I didn't mind) and so they didn't charge me for the repair. I offered to tip them because of the effort and time but they said no so I had to leave a review instead! Thank you guys. read more

My grandfather had gifted a make-shift watch to my mother's first cousin after WWII. The watch was affixed to a band made out of airplane metal. That cousin then found the watch in a drawer over the holidays and thought I should have it. It arrived in the mail and I could barely read the numbers or make out the brand due to the passage of time. I took the watch to Precision Quartz where the pins were changed out, I got confirmation that the watch was still working (!), and also got some history-the last watch repair person had etched in the inside of the plate what was done and the date, which is common practice - Jun 23, 1955. Pretty neat. Cleaned the watch up for me and now I know it's a 17 jewels Delbana watch. Nothing fancy, but glad to have more information on it. In and out within 20 minutes, without an appointment. Thank you! read more

Precision Quartz - Delbana watch with wrist band made out of airplane metal (WWII) - Watch Repair Near Me - Raleigh, North Carolina

I've been going to Precision Quartz for years and have always been very impressed with their service and knowledge. I usually just get a new watch battery, but recently, I had a custom-made clock that stopped running correctly. They not only were familiar with the type of clock, but gave me some options for the repair. They kept inspecting the clock, took it partially apart and were able to fix it without my having to purchase any extra parts. Cannot say enough good things about this business - they have always been the best go-to in Raleigh for watch repair. read more

I've had the pleasure of working with Precision Quartz over the last few years. Today I needed to get the battery in my watch replaced. I also had an older watch that needed some attention and a new battery as it had not been in service for a decade. Quick service, attention to detail and quality work is what Precision Quartz is all about. I highly recommended their work. read more

I own 3 watches, and I have been here a few times to have the watch batteries replaced. Sometimes they forget to write a date stamp on the batteries from when they put them in. On one of my Fossil watches, it you have to open it a certain way. The other watch stores in the mall couldn't get my watch open, so that is why I started to come here. Once when they replaced my battery, the little spring clip that holds the band to the watch fell out. I went back to the store. They told me that it was a wearable item, and the wear and tear could've happened before they replaced the battery. So they made me pay $3 for a new spring for my band. I thought that was crappy on their part, since they were the last ones to touch it. #279 read more

I have been getting watches repaired and batteries replaced here for about 20 years. Will not go anywhere else. They not only replace the battery but evaluate the watch condition, make recommendations on making the watch last longer, etc. Friendly and very knowledgeable! Yes, they are the guys that were in Sears!! read more

My watch battery had died since I had not been wearing any jewelry due to COVID. Saw the previous reviews on YELP and was able to pop in and get immediate service to change my watch battery. read more

Service is always great along with the shop Chihuahua. Had an antique bracelet repaired here and now had my ring sized and there's no evidence of tamper what so ever! It looks great!! read more

Precision Quartz - Watch Repair Near Me - Raleigh, North Carolina

So friendly and helpful!! This guy knows about watches and can save you money in the long term. Also he guarantees his work. read more

I brought in my watch to get resized, great customer service and fast, would recommend

Excellent customer service. Got some links taken out and realized it was too tight on the way home. Went back at closing time and the gentleman resized for me no problem. Affordable service, would highly recommend. read more

Extremely high quality service and broad selection of watch batteries not found in other locations. Fast. Exceptionally skilled with very expensive watches. Highly recommended. Very pleased that they successfully transitioned from Crabtree Valley Mall. read more

Excellent & quick service! I always come here to have my watch batteries switched out, the owner is awesome and does a great job every time :) read more

Fast, efficient, friendly service. Went in for a battery change on a Saturday afternoon, but there was some rust because of humidity in the watch. They had it dried out and ready to go within an hour at a reasonable price. read more

Awful service. Sat in line for 20 minutes before asking the attendant to grab my watch from the back before moving on to the next customer. She chose to continue tinkering with watches for 30 more minutes before I paid my bill. Very rude and unprofessional service. read more

Best watch and jewelry repair in the triangle. Knowledgeable and quick. Helped me a watch replaced under warranty and charges me nothing to do it. Truly great customer service. Before you go to a place at the save the time and get better service! read more

HORRIBLE!!!! STAY AWAY FROM THIS PLACE! Took an expensive watch which was in perfect condition to have battery replaced. They scratched and gouged the back and front crystal while trying to open a watch that was factory sealed with a special system which protects from water.(they did not advise that this would ruin the water resistant feature) They tried to buff out the scratched gouges on the back only to make matters worse by dulling the finish together with removing the engraved product identification brand name. THEY TOTALLY DESTROYED MY VALUABLE WATCH read more

I own an Ebel watch and every few years need to replace the battery. Over time I forget how nasty an attitude the girls at this place have, I walked away several years ago in disgust and did my business elsewhere. Today, I walked away again after the snotty dark haired girl with glasses gave me a lecture I should replace my battery every two years and spoke to me as if I was a child, telling me I had an expensive watch ( duh) and acted if she could care less if I did business with her. So I did not do business there! Price to change battery was outrageous and got it done elsewhere at local jewlery store with pleasant employees, great service, smiles and less expensive price. DO NOT WASTE YOUR TIME AND MONEY HERE...These girls need to learn to smile and be pleasant, not snarly and snotty as if they could care less about helping you. Customer Service wins my business every time!!!! read more

very nice very precise, replace battery for heart monitor and also restarted everything. time month year, reasonably priced