I brought in some jewelry. They checked it out as soon as I got there…read moreVery knowledgeable quick and friendly A environment that is very clean And parking is not a problem

Excellent repair work at this local shop…read more Brought in 35 year old engagement ring in which the posts holding the diamond were bent and wobbly. And the matching wedding ring that needed a polishing. The repair work is stellar. Gold is smooth and repairs invisible. Both engagement and wedding rings exquisitely polished - they look as good as the day they were purchased. So good, in fact, that I took off my wedding ring and had it polished too. Knowledgeable and courteous service. Delivered on time and at the price quoted. Thank you!

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

In an act of kindness (above and beyond), on Mother's Day, CMI fixed the link in a cousin's watch…read morefor free. I decided to repay the favor and give them my business. I had two rings resized. Intake was easy and staff were very nice which included interaction w/owner or manager. Everyone was so helpful and detailed. Once completed, they called to have them picked up. Consistently great service and quick. I'd recommend. Service cost was slightly higher than others but they did great work and I totally trust them for future business. It was worth the price difference.

Have bought several pieces here. Skip the chain jewelry stores and go to CMI for great value and…read moreservice.

Jordan is one of the best there is! She helped me find my and husband and I's perfect ring for our…read morewedding day. I could not thank her and the store enough!

Jordan's service was great! She helped me in finding anything I needed, and even gave me some…read morepointers. Will definitely be going again.

We happened to dine at a restaurant around the corner and had a little time to kill, so we searched…read morewoman's boutiques and this popped up only 0.2 miles away. Wasn't sure what we would find but I dragged my teen into the store. The facade is very unassuming, but don't be fooled, they have a lot of unique and gorgeous things that are perfect for women and teens alike. They also have lots of fun jewelry by Kendra Scott and other fun designers. My daughter loved a lot of the things they had and I found it to be reasonably priced compared to the boutiques we have in our hometown. Most items were priced around 40-70 or so for unique, on trend items. My daughter managed to snag a homecoming dress, a cute denim skirt and a romper for next year. I'm glad we swung by and certainly if we are ever in town again, we will be back. They also have a great frequent shopper incentive program. I highly recommend you check them out!

Took my wife here for a wonderful event that Leslie hosted and the selection was amazing! My wife…read morewas very happy with our purchases and is now a huge fan.

What a great experience! They are very honest and professional. Originally tried to fix my watch…read morewhile I waited but needed more time. Was done in a very timely manner. This will be my go-to place for any watch/clock repairs. Thank you

We have a family cuckoo clock that hangs on the wall which we had bought on a trip to Europe over…read more50 years ago. It is a European clock with the original Dutch movements. A few years ago, it started to develop problems, running erratically and with the 2 drop weights which power the clock occasionally descending unequally. The time could be off by large amounts, even a few hours. In Dec. 2020, Clocktiques sent a technician, Jason, to our house. We told Jason the history, including the age, of the clock. He claimed that the problem was principally due to the fact that the 2 drop weights were not identical and he made an adjustment. About 6 months later, the same performance problems returned. I left my clock at Clocktiques for approximately 2 months and was charged a few hundred dollars for the repairs (I note that the charge for Jason's previous work was not reimbursed). For a few months the clock functioned well, but over the next couple of years, the issues not only returned but became worse: the clock would stop completely every few months, or so. I called Rick, the owner. I then dropped off my clock for several weeks at Clocktiques. They checked the clock and told me the issues were resolved. However, the problems returned. I decided to look for a different repair shop. In Sept. 2024, a shop in Raleigh told me that my clock needed a major overhaul. They opened up all of the internal workings, including repairing/replacing some of the bushings. The technician said that the serious problems had probably been present for at least a few years, and possibly much longer. After about 2 months in the shop and charges of a few hundred dollars, my clock is now running fine (and is under lengthy warranty coverage). I called Clocktiques demanding an explanation, but Rick was not able to provide one. I am deeply disappointed with the service I received at Clocktiques. While the shop carries an attractive and catchy name, my experience suggests otherwise. This is reminiscent of your taking your car to the mechanic when you hear a loud noise from the engine. The noise goes away for a while after you have paid a large "repair" bill but, then, months later, the car stops running as you find out you what you had actually needed was an engine overhaul in the first place.

Wade's Jewelers is truly the best jewelry store in our area. After a very negative experience with…read moreanother local jeweler regarding my diamond ring, they treated me with exceptional kindness and compassion when I brought my ring to them. They repaired my diamond ring exactly as it should have been done originally, with outstanding craftsmanship. After seeing the poor quality of the prior work, they generously offered a significant discount, which I greatly appreciated. In addition to repairing my ring, they are also correcting a strand of pearls that had been improperly restrung at the same local jeweler--again at a discounted rate out of genuine consideration. Their professionalism, skill, and integrity truly set them apart. Wade's Jewelers has earned my continued business and my highest recommendation.

The absolute BEST place to go for a custom design piece and actually stay in budget. Kim is great!…read moreShe helped my husband design the most perfect and intricate ring I've ever seen in my life, that will more than likely be a family heirloom in our family and be passed down for generations. This is why we went to Wades! Thank you guys so much for creating this beautiful gem of both mine and my husbands vision! We love you! Love, The Jernigan's

Incredible designs. Very unique They will come to you or make an appointment at the stufioread more

The prong on my engagement ring bent and I was devastated! Mimi quickly addressed my quote and was…read moreable to get me in quickly. The studio is beautiful! Incredibly warm and welcoming. My ring was looked at by Russ and he fixed it on the spot! I am so pleased with the service & happy to have found a lifetime jeweler.

I stopped in here for a Christmas gift and was impressed by the variety of items offered. The…read moreamount of ornaments was overwhelming!!! In a good way!!! Would definitely be back for those alone. The person at the front greeted me as soon as I walked in and asked if I need d any help. I didn't but was happy to be acknowledged. I'm happy to see a cute little boutique like this thriving in Rolesville

Amazing women's clothing and a nice line of Men's clothing. The owner Jen is always around and the…read moreladies working there are your personal stylist.