Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

Amazing selection. We have been looking for months for my fiancé's wedding band, and picked one out…read moreat KFJ in half an hour! Amanda was absolutely fabulous- so helpful, knowledgeable and kind. Glad to have found such a terrific jeweler!

Their gold-dipped Roses are incredibly gorgeous. They make impressive gifts at a reasonable price…read more If you get one, don't forget a vase, these Roses are very sturdy and need a vase that supports it.

Would give zero starts if possible. Brought in phone with swollen battery. Phone was still…read moreworking. Just needed new battery. Well, now it doesn't work at all. Add to this the fact that we waited a month for the battery to come in, and the fact that they seem to open and close whenever they feel like it. AVOID THIS PLACE AT ALL COSTS!

These people don't know what they are doing. They had to replace a battery with the Google Battery…read morereplacement program and they ended up damaging the phone. The phone couldn't receive service after they put their claws in it. DO NOT go there!!

I am a clock smith. From 2019 to 2025 I have repaired over 2000 clocks and many before then. I…read morestarted using Mike to repair gears and other clock parts in about 2000. I have used him every year since then. I mail him the broken part and sometimes the plates and he makes a new part. I highly recommend him. He is a nice guy.

I have been searching for someone to help me with my old wind up wall clock and have had no luck,…read moreuntil I came here!!! The gentlemen was super knowledgeable, took the time to show me how to properly care for my clock and serviced the clock for a fraction of what I thought it was gonna be. It is his house so your not sure if it is the right place but once you walk down the steps you will see someone who loves clocks and fixing them. Can not recommend this business enough, had a super great experience and will definitely use him again!!!

This location's sales associates are very knowledgeable and provide service when it comes to…read morejewelry. I need to replace my chain which was very worn as it was silver rather than white gold and desired a similar chain equal to length, a big clasp, and sparkle. The sales associate measured my existing chain and tried to remove the silver tarish which I give them a 10 for the effort. The sales associate gave me a crash course with the difference for silver, gold, white gold and platinum. This is customer service! The only problem is that I cannot go to Kingston, NY all the time which the only way to access this location is by car.

My experience with Adams Power Equipment was definitely a 5 star from start til finish. Coming from…read morea new-ish homeowner, my knowledge of power equipment is limited. The salesman (Mark) had an answer for every and any question I had. He did not come off as pushy or uninterested, it all just felt really honest. I purchased a brand new S240 lawn tractor, and it was delivered a week later with no issues. The delivery man walked me through all the ins & outs of the machine and made sure that everything was functioning properly right then and there. I definitely recommend them!

I've been a long time customer at Adams Power Equipment staff is friendly and have help me with…read moreseveral major purchases. Joe Mikulaa one of their salesmen has gone above and beyond my expectations even taking the time to drop off some parts for me once when I couldn't make it there before they closed. Purchased an xmark mower, then a John Deere, several blowers and chainsaws even a walk behind blower they always been on point for me and I'm happy to refer them to my clients as well. Thanks again from ML Landscaping & Excavation

I brought my daughter (18) and her two best friends up to the New Paltz area for a little day trip…read moreto Split Rock, lunch at Lola's and shopping. We spent so much time in Dancing Hands that the parking meter ran out so make sure you give yourselves enough time to look at all the unique jewelry and crystals! The we ended up with some crystals, necklaces, beautiful brass bangles and I found a very unique brass ring that I can't find anywhere else online. The prices are good and I really liked that you could switch out the silver chains with the pendants because I prefer a longer chain. The young lady behind the counter was extremely helpful and very personable. Looking forward to our next trip up!

Was really disappointed in the service here. I am someone who likes to shop local, and small…read morebusinesses but I dont think id return here. I bought a 3 stone opal ring. Within DAYS a stone came right out. My bestfriend bought the exact one and two stones came out of hers. They were not $5 rings either.. fast forward, stop in the shop, we speak to the employee working about the rings. She shrugged her shoulders and brushed it off but saying "well we don't do returns, you could have bumped into something". I would have been fine with the same ring or maybe some customer service by being genuine about not one but TWO of the same ring having the stones fall out. I just didnt seem like she cared to offer a solution.

I called ahead to ask about engraving and the person was super helpful on the phone, and the…read moreengraving of a knife handle was a quick turn around (less than 2 hours). When I went to the shop the guy there was so kind and excited. The engraving came out beautiful and I am very happy with it :)

I'm an artist and needed a brass plaque with the title and my name for my painting that I was…read morepresenting at an event. I didn't know that I'd be in the event until the very last moment and so this was a rush request. I spoke to Chris and he was able to get it done faster than I would have imagined and we picked it up later that day. While seemingly a small and insignificant request, it was a the final piece that made my painting look professional and was beautiful and made to my exact specifications. I will certainly be using his shop for my future needs and heartily recommend his product and customer service. Thanks!