1. Old & New Clock Shop

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    Saugerties, NY

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    Old & New Clock Shop

    3.7 (3 reviews)

    Old & New Clock Shop Photos

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    1 year ago

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    De'S Jewelers

    De'S Jewelers

    3.9
    (7 reviews)
    32.4 mi
    $$

    Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

    Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

    Photos
    Double halo ring-platinum and rose gold
    Double halo ring-platinum and rose gold
    Classic Solitaire with a side accent Diamond, "Where the Hudson Valley gets Engaged"
    Classic Solitaire with a side accent Diamond, "Where the Hudson Valley gets Engaged"
    From De'S Exclusive collection- Where The Hudson Valley Gets Engaged

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    From De'S Exclusive collection- Where The Hudson Valley Gets Engaged
    N Fox Jewelers

    N Fox Jewelers

    3.7
    (21 reviews)
    67.1 mi
    Curbside pickup during COVID-19
    Shipping during COVID-19

    We could not be happier with the anniversary wedding bands we had especially commissioned from…read moreGrant at N Fox Jewelers! They are actually better than we imagined. We came in with a basic idea of what we wanted - silver bands with birthstones representing each of our 3 kids. Grant asked very careful questions, and offered the advice and guidance we needed for the outcome to be the best. Size, materials, layout, mount, finish. We went with white gold and colored diamonds. Ordered the materials. Grant checked in with us along the way, it took about three weeks, he also refinished our original wedding bands. We are just so very pleased and thankful for the talent and care given to fabricating our rings. We couldn't recommend N Fox Jewelers more highly. The best.

    Just wanted to give a shout out to Matt Howard for my experience at N. Fox Jewelers in Saratoga. We…read moreare always in Saratoga with family and this was my first time at this jeweler. I wanted to buy my wife some stud diamond earrings she can wear daily. Matt helped us pick out the right pair for her and you can't beat their prices. I look forward to future purchases at n. Fox for me and my family's needs - and will be sure to reach out to Matt directly before heading over. If you're looking for some fine jewelry, you can't beat the staff and amazing selection at n. Fox Jewelers. Don't think twice to walk in here, this is a judgement free zone - unlike most jewelers. I was treated wonderfully by Matt Howard and his team. Great experience A++++.

    Photos
    N Fox Jewelers
    N Fox Jewelers
    N Fox Jewelers

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    Old & New Clock Shop - watches - Updated July 2026

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