Started out great, then crashed One things that annoys me is when I have to clean up the inside of my car after a some idiot. I'm not their mom. There were a lot more issues that seems like just being too lazy to fix Definitely NOT going back read more

First impressions are very important. Two waiting areas. One with tv the other with music video, food and drinks. Large clean area and a restroom which was spotless. Outside parking is easy and the plants are a nice touch. The manager and staff were all very personable and professionable. The vehicle repairs were discussed with me and then the work was excellent and fair priced. Just thinking, maybe they should add to their name, Top Gun. "The best of the best" Rated them on a scale of 1 to 10 and yes it was an 11. Friends, why mess around wasting time when Precisoon is now "TOPS." hc read more

These people are all so lovely. They were very kind to me & assured me they were doing all that they could for me. Everyone working there made it very clear that my safety was their top priority! I came in for issues with my engine, but was also notified of a fuel leak after further inspection. They addressed additional concerns with my car that impacts my safety, warning me not to share my apartment number with the uber they for called me, etc. Very nice people & am very happy to have a safe car back read more

The customer service at this location is top notch. They provide quality service at reasonable prices. Rae at the front desk is so friendly and helpful. If I still lived in Auburn I would continue to get my car serviced here. read more

Excellent Service, was quick with everything and polite. Had good reasonable prices for everything.

Hate to see such poor reviews because people are just spoiled babies when it comes to waiting. Yes, I waited for about an hour and a half for my oil change but the guys were quick to tell me that they had to order I two oil filters from a source - I didn't know my 2013 rag top Super Beetle has an oil filter and a turbo filter and it took some time to get it. All in all, I wasn't in too big a hurry and I kept busy on my phone while I waited. The guys also ran a diagnostic on my car which I've never seen ANY other oil change place do. They let me know I have a bad sensor on one of my wheels and that I shouldn't have any problems with my car with a wheel light on. Next time I get a chance to hit up the dealership, I'll get it cleared or fixed. These guys were fun to hang around and talk to, down to earth, and busy. The shop is always full and anyone who is expecting to get five star service for one of the cheapest places in town for an oil change is fooling themselves. They do a good job in a reasonable amount of time. They saved me a lot of money and I can't ask for more than that. read more

I was told that my repair would be only 4 hrs. It turned into an all day thing. Never even received a call back. Will definitely not be recommending or using them again!! read more

My Auburn U daughter just took her VW Tiguan in for diagnostics to see why her warning lights were on. Not only did they expedite their service but also, and most importantly, did what they were asked to do without prescribing anything else needlessly. Great job from a Dad 400 miles away hoping her daughter gets treated with respect and honesty. You now have a solid customer who will offer referrals. Many thanks! read more

I was very pleased with the care for my vehicle at this establishment. I took my car in for the $29 oil change which included a general inspection, topped all fluids, and tire rotation. After my car went to the back, they came out to the lobby, brought me to the back, and had me look at my tires. I had a nail in one and the metal was showing on another. Needless to say, they took care of me. These people are straight shooters, and did not give me a bad deal. Thanks! read more

Precision Tune Auto Care - The nail in my tire - Auto Repair Near Me - Opelika, Alabama

Ask ask ask n ask again before getting ur service done!!!!! I say I need an oil change, how much n how long the wait. She show me 3 price $20.xx, $30.xx, $40.xx very reasonable but told me the wait will be a couple hrs so I say let me come back on my day off... I came this morning n the same lady start asking me car mode, year etc. I told her n bam!!!! She pull out another price sheet under the table.. she say "u need special oils change" n I say can't I juz get the one u offer on the other paper. She say "no!!!!! Plus u need special filter that cost $20"... wait what my total??? Umm $99.xx for ur oil change.. go kill ur self!!! Express oils change only charge $78.xx n they do it in 10 mins!!!! read more

What a ripoff! They lure you in with a cheap oil change but wanted to charge $81 to replace a headlight bulb. The bulb costs $10. Why would you charge $71 for labor??? That's not right! I'm glad we went to Pep Boys instead. Jack at Pep Boys was very honest and replaced the bulb in 5 minutes for....drum roll...$11!!! DO NOT go to Precision unless you want to pay 800% more! Right down the street is Pep Boys. I normally prefer to support independent companies but not if they rip you off like Precision. read more

This was ridiculous, spend an extra $10 and go somewhere else! Slowest service ever! I was here for 2 and a half hours after being quoted an hour. The place down the road does it in 10 min! Waste of time, trashy place, pushy sales and weird people! DONT GO! read more

This is the worst Auto Body shop I have ever been too. In addition to the standard oil change and engine checks taking twice as long as they said it would (with no additional explanation), the mechanic backed into a parked car with my car and then when I asked if they had insurance I was told, "I have no idea." I was never told that information and the body shop insisted that the bumper only needs light buffing, that they can have done at another shop. Riiiight because I should trust their recommendation after they damaged my car. I insisted that they replace my bumper because it is not possible to know if the bumper is damaged internally and buffing causes the clear coat to crack faster and I was told no. So, I am going to get the insurance company involved which you would think would be more costly for them in the long run, but I am unable to trust this company. Everyone makes mistakes, but there should be a policy in place and you should at least pretend to care about your customer's concerns. If someone entrusts you with a valuable asset and asks completely reasonable questions like do you have insurance, it is hard to understand why you do not feel like you need to respond. read more

I took our 2010 Ford Flex in on Monday because it was making loud creaking noises like the body of the car was not attached to the frame well and also our air wasn't working on one side of the car. Now the car steers well, no creaking, the a/c is super cold on BOTH sides, and it rides exceptionally well. The front counter employee was friendly and helpful too. Also, the waiting area was clean and had seats that are very comfortable. Oh, and the price was reasonable. I will be bringing my car here when I need any car maintenance done! read more

I brought my car to your location for new tires. I am grateful for the great service and price that I received. Everyone was friendly and the place was clean. I will be back when I need other services. Thanks read more

Do not be deceived by the coupons, this place was incredibly slow and not worth the wait. Not only that, but they did not care that it was a lengthy wait or that they had angry customers. Like listed in an earlier post, spend the extra $10 and go somewhere else. read more

Took my truck in for an oil change and afterwards the truck wouldn't start. They told me the fuel pump went out while they were working on it and tried to charge me for an oil change AND a new fuel pump. When I asked them about their responsibility for a mechanical failure while they were working on the truck they said they weren't responsible, got confrontational and didn't try to help me in any way shape form or fashion. Not can we give you a ride somewhere, can we call a tow truck, can we find you a fuel pump at a discount.. None of that. Just said it was gonna happen anyway, it's your responsibility we won't and can't help you. DO NOT take your vehicle here. You have been warned. read more

Don't waste your time. I sat there over an hour before they even took my car in for its oil change, and the employees were just sitting around in the garage smoking cigarettes. Should have read the other poor reviews first - it really is terribly slow service. Other people in the waiting room were making the same comments, too. Not worth saving the money - there are many other places on Opelika Rd. that will have you in and out in less than 30 minutes. read more

Cheapest place in town to get an oil change, but so not worth the wait. I've been here twice for an oil change, and both times I waited for well over 2 hours. Go somewhere else and avoid wasting your day here. read more

I came in on August 30th 2018 for the simple oil change that cost $16.90. I asked that if they would lift it up in the air and was told "yes" to do my oil change because I have been having some problems with my muffler. But anyway, an oil change doesn't take 3 hours, weren't very busy. Maybe 2 people in the building besides myself. After 3 hours of my truck sitting in the air and them running a "diagnostic" my fuel pump, motor and something else was leaking. It wasn't leaking the day before and now my whole driveway it covered in oil. These people are scam artists, and the camera and microphone on the truck will suffice, my uncle is Dothan has been a mechanic for 38 years. He can tell if it's been tampered with, the camera & mic can also . Too bad that people aren't honest anymore. $1700 for them to fix what they intentionally did to my truck and as I was asking "Jeremy" about the oil change price to see if I was going to get scammed because he showed me the undercarriage of my truck and it looked like he wiped oil all underneath it, when I looked underneath the day before I took it to this sorry place, it was bone dry. Now it's flooding like a damn broke. Lol he told me the oil change was 28$, but the outside sign said it was 16.90$. Good luck. read more

Worst place to get anything done other than an oil change. Literally took 7 hours to get an oil leak fixed and i was the first one there. They'll tell you like 2 or 3 hours but then somehow the person that always brings the parts bring the wrong one and then you have to wait wayyyy longer. Never coming back again! read more

Total rip off. Went in for oil change && didn't get any oil. They totally forgot as they say. I will never be back.

Dont waste your time! I arrived and was quoted a one hour wait which was fine because it was 10am on a Saturday. I ended up spending 4 hours waiting for a basic oil change only to be offered a $3 discount from my bill. This was once the only place I would trust to change my oil but after the way that I was treated on yesterday I will not be returning. This establishment changing management was probably the worst thing it could have ever done. read more

This has to be the slowest oil change place ever. Waited over an hour and my car still had not even been pulled in to the garage. The staff was very unapologetic and rude when I told them I could not wait any longer. Several other customers walked out as well. I left and went to American Lube Fast in Auburn and had my oil changed within 10 minutes. I would avoid this place like the plague. read more

Be cautious you may not get any OIL with an oil change. If they forget the oil; don't expect an apology. It must be a routine problem there. read more

I took my Toyota pickup truck and the wait was approximately an hour I was quoted a price. I use my debit card and was charged 5 more dollars when I receive my bank statement. They did correct the overcharge once it was pointed out to them but that's not the worst. When I got home I checked my oil which was dirty and it was overfilled by approximately a quart and I drive a 4-cylinder. I went to Advanced Auto and bought my own oil and filter and took it to another shop and had it changed. Then I need my oil and filter had been properly changed in the fill level was correct. I will never use Precision Tune again. Caveat emptor... read more