Very dependable and honest! Service was prompt and employees are friendly! I have been taking my…read morecar there the last several times I've needed a state inspection and oil change and have had a positive experience every time. I could not get my oil changed any where else in the area for less money. It's easy to make an appointment and my invoice was texted to me along with the message my car was ready. It's in walking distance of locally owned shops, restaurants, and the county library.

We have used C&J for five or six years now. They are incredibly professional and trustworthy. Wade…read moreis a pleasure to work with, and so is Olivia! In fact, the entire staff there has been nothing but great to work with. They do not overcharge and are an excellent value.

The tire pressure light came on in my car. I called Colonial Heights Tire and Auto. In 10 minutes…read moreflat I was ready to roll! They also gave me free tire valve caps. No charge for it all of course I left a tip.

This was hands down the best auto repair service experience I've ever had. They took time to listen…read moreto me, they communicated with me every step of the way, the repair was quick and effective, and the bill came in under my expectations. The staff was consistently friendly, patient, honest, and helpful. I can't say enough good things about this business. Highly, highly recommended.

Got my brakes done at this location and shortly after getting on the highway, my brakes failed. I…read morelater learned the mechanic did not properly tighten the caliper bolt, which caused damage to my rim and left me stranded on the side of the road--with an infant in the car. This was an extremely dangerous situation. I brought the car back the next day, and when it was returned to me, I discovered a nail in my brand-new tire. Between the unsafe repair and additional damage, I've completely lost trust in this shop. I will not be returning. And will be contacting corporate.

Needed new tires had a knot in rear side wall called ahead to ensure they had my tire size in…read morestock. Employee stated they had two brands I could choose from but it would be an hour Before they could get to my vehicle. Waited the hour and they put my vehicle in the bay took the tires off only to find out that they don't have my tire size in stock. They put my old defective tires back on with a knot in the side wall, which is clearly a Vdot violation Waste of 2 1/2 hours because an employee did not take the time to ensure that they had what I needed in stock

I have used Titan Auto a few times and have always had good service with them. I have referred a…read morecouple of friends and they have had good experiences with them. They seem to be thorough and honest. They do not focus on up selling services you really don't need at the moment. Our local dealers are driven by the 'up sell' mentality. I really appreciate honesty and integrity when it comes to service. And to me, Titan seems to perform that way.

Not happy with my experience from today. The AC/heat is no longer working in one of my cars, and I…read morefigured it may something wrong with the fuse, my wife dropped off the car this morning stating what we thought was exactly wrong with the car. I was under the impression that the service AND fix would be a total of $207, went in this afternoon to pick it up. The entire interaction with the man working the front desk made it seem as well like the car had been fixed, after paying he went over other recommendations the mechanic suggested despite us walking in with on specific area of the car to be fixed. A lot of things suggested to be fixed were related to the engine, I bought this specific car from this auto shop summer 2023, at the time that I bought it they told me there was a brand new engine installed. If the engine was brand new why would there be all these "issues" that need to be fixed? I said that to the man working the front desk and he seemed confused and told me he started working there in March. After leaving the shop on the way home my daughter noticed in the car that the AC/heat wasn't working. I called asking why only THEN was I informed that the $207 was just for the diagnostic and to actually fix the AC/heat was over $580. Essentially I was charged 200+ for NOTHING. Both myself and wife called attempting to understand what happened, each of us spoke to different individuals who told us different things. The man I spoke to apologized said that he would let the owner know and to give me a call back.. We'll see if the owner actually calls me back. Communication is absolutely horrible!! Been with this auto shop for years now, always thought they were upfront and honest. However, after today I no longer think this. I understand diagnostics need to be ran to understand the exact issue but the price is outrageous to receive no work. The communication from the shop to the customers needs A LOT of improvement. When paying the exact service should be explained in detail before paying, which the man at the front desk failed to do so. No customer should be put under false impression especially when paying a lot of money. They lost a value customer who brings multiple cars to their business. Don't waste your time with this auto shop!!

Came in for an oil change. Staff met me at counter.. Fast exceptional service , very polite. Thank…read moreyou

Quick and convenient oil change in just 15-20 minutes! No need to get out of the vehicle either,…read morewhich I love. The perfect place to go for a hassle-free service. I was new to area when I first came here, but I've been a few times and each time the customer service is good. They explained what oil my car needed, and the pricing was reasonable as well.

Good service friendly staff don't try to rob you or add pressure to do other work. They performed…read moreoil changes, front end work and annual inspections for me.

Very disappointed with the charge for less than 5 minutes labor to replace a left tag light bulb In…read moremy car; which's labor $30, the light bulb $5.08.

Excellent Service, Superior Staff and Good Value as Usual!…read moreWe first went to Roy Hendricks when we moved to the area in 2016 because they were top rated on Yelp, it was a better experience and value than anywhere else we have gone in multiple states, and this still holds true today! Since then, we have brought all our family cars to Hendrick's many times and have always been very satisfied with their friendly and knowledgeable staff, good value, and their speedy repairs (their turn around repair times, even for large jobs, put dealers to shame).

I've been taking my personal cars to Roy for over 20 years. He is as honest & knowledgeable as…read morethey come. His waiting area is clean and customer friendly. His staff is professional, courteous and family friendly. I have NEVER had a bad experience with Roy's shop. You can make an appointment, he also has a night drop service and you always get a call about what is needed and the cost. They are not the type of shop that will charge you for things you don't need. I've trusted him with my cars for 20+ years and he's never disappointed. Why go anywhere else??

My uncle and I have been trying to get a simple yes or no on a simple timing belt job on a miata…read more As it's not a Lambo or a Mercedes or beamer, I simple yes or no we will or we will not do the job will suffice. Several weeks have gone by. And Corey have not given any answer to communication is absolutely effing horrible. That being said this is completely contrary to things I have heard about the shop which are otherwise good. It only takes my first experience of absolutely no communication after I have been up there several times face to face with Ed politely my uncle has even been up there face to face with him we cannot get an audience with Corey there is absolutely no communication oh how frustrating. Needless to say they will not be doing the work nor will they be doing any work of mine or any other family members if I can help it or friends from here on out. Everyone I know will know about this. A simple yes or no get off your ass and talk to people. I furthermore would invite Mr start to call me himself Ed has my number up front he will know the vehicle that you're talking about. This is an absolute disgrace

worse shop I have ever been to ..not professional rude as Mechanics and don't know how to talk to…read morepeople kept my car my vehicle for three weeks. I had to pick it up and take it somewhere else. No one should ever take the vehicle to them if they want to fix.