Very frustrating deal to deal with very hard to contact and poor communications poor…read morecommunications. Just did not seem to have their stuff together. I wanted them to fix the trim sender and install a hinge on the boat hitch and whileI wanted them to fix the trim sender and install a hinge on the boat hitch and whileThe boat was there I decided that they could do an oil change well the only thing they ended up doing was the oil change and for whatever reason they winterized it I didn't tell them to do that period period $349 for an oil change. Dave does not reply to messages or return phone calls in any kind of prompt manner. I do not recommend and I will not be going back.

Be aware of their service. First had them clean my carbs. Throttle wasn't even adjusted correctly…read more Secondly after taking my boat out two times, the impeller froze. This is the same impeller I had them change. They also said they ran my boat for hours before giving it back to me. Took the boat out for the third time and It over heats right from the gate. Ruined my day. Finally got a mechanic and find out they installed the wrong impeller. Waste of my time and money. Don't waste yours

The place I usually take my boat wasn't able to look at it for at least 3 weeks so I went to Kettle…read moreMaine to see if they would look at it. What a great experience! They are friendly & took care of the problem right away. I sure hope they are a permanent fixture in Jackson because as long as they are here, they have my business. A welcome addition to the Jackson area, give them a try.

I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

I just picked up my Crestliner Fish Hawk 1750 and have to say that Cedar Lake was fantastic…read more Everything went smoothly from start to finish. Perry did a great job walking me through all of my options and helping me decide what was best for my style of fishing. Then, everything was ordered in advance, arrived on time, and was installed promptly. Then, when I arrived, Perry spent over two hours walking me through all the features and gadgets of the boat. I even got to fire up the big motor in the parking lot. This is the second boat I have bought from Cedar Lake and I will be back when it is time to buy a third.

Cedar Lake Sales took such wonderful care of us We purchased our first boat with them and they…read morehelped us get our boat on the water yesterday. If you're shopping for a boat, your budget and boat experience doesn't matter, either way you will receive excellent service from kind, attentive staff members.

I visited Keith's 5+ years ago and found a boat (around $8,000) that I was ready to pay cash for…read moreand walk out the door with it. I approached a sales guy (no idea who) and told him I was interested and was hoping he'd go $500 less. I mean it was a used boat. There's always wiggle room to make a sale. Guy abruptly tells me the boat is the price it is and that's it. I went back to look at it more and the guy didn't follow and didn't say anything more. Ok, buddy forget your boat. I stopped back a week or two later, just to look at it again. This time the same guy comes up to me and says you want the boat it's yours minus the $500 I initially asked about. Yeah, NO. You had your chance and your customer service sucked. I've driven by for years since and think, you will never get my money.

In the process of buying a pontoon. Brad has been a pleasure to work with! All questions answered,…read morecalls returned promptly.

I really am thrilled with this. I hauled some server equipment from our datacenter with no straps…read more Nothing moved at all. I didn't even have to notch it when I installed a BAK Revolver X4. Boxlink was tough. Had to partially install the boxlink, lock them in place then torque down the screws into the threads. It's in there now at least! Pretty sure this is going to last longer than the truck I'm in and I'm kind of amazed you guys haven't used excess material from your process to make fender covers or even splash guards. Might be worth considering! But, I'd definitely buy more of your gear. Even when I called to ask for an update on the order everyone was courteous and polite and everything an American business should be! Thank you, truly!

Overall both our transactions went well. No pushy sales. Will S was my salesman for this last bike…read more Knowledgeable and not the hovering over my shoulder while I perused the store. They will be my first choice when I go to buy another bike.

I contacted Fuel PS through Cycle Trader for a quick quote on a used bike but also as a test to how…read morethey do business. Ian responded with ridiculously long canned text w/way too many emojis and a pushy request to CALL to speak to him all before I had even made it clear I was a real human. Via text I asked for a breakdown of price, tax, title fees, shop fees, etc. Ian made it clear again that "it works better if we talk on the phone" but sent some of the info I requested. Bike price: $8000, Shop "Reconditioning fee": $199, WI sales tax: $440, WI Title Fees were not listed but the total out the door price was "around $9200." Do the math: $1200 over the listed price ... So shady. I have seen this before at other Powersports dealers (Fuel PS, Action PS, and Cedar Creek Motorsports are all owned by the same company) who list a price that is nowhere near the out the door price to get you in the door or on the phone. "Recertification Fees or Reconditioning Fees" that are overpriced fluid changes. Padding the back end of the sale under the vague phrase "tax, title, and fees" to the tune of 15% might be common practice but it's shifty as hell. I thanked Ian via text and ended it with STOP and instead of taking the obvious hint he called (to the same # he had been texting to) and left a message stating that he had provided the info I requested as though now I owed him a phone call for the trouble and insisted I call him. I work in sales and this sort of breathing down your neck, high pressure sales technique is a great way to make good, smart customers never come back. Yuck. No way am I buying from these guys. Read the Yelp reviews! There are LOTS of them with very similar criticisms. 1/2 of the responses from Fuel PS to these reviews state that the person(s) responsible for poor service etc. have been fired...NFW they have fired 25 people over the last five years. I just don't buy it ... and neither should you. : )