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    Preferred Auto

    3.0 (2 reviews)

    Services - Preferred Auto

    Routine automotive maintenance

    Preferred Auto Photos

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    2 years ago

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    3 years ago

    Terrible just terrible Kept my car in the shop for over a month and it still wasn't fixed. I wouldn't recommend them to anybody.

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    Star Quality Auto Center

    Star Quality Auto Center

    (5 reviews)

    This shop is either crooked or very incompetent. I was looking for a new mechanic for my vehicles…read morebecause my old mechanic retired. I live nearby and gave Star Quality a try. I took my car in because it was leaking oil and antifreeze. Most local mechanics I've used don't charge diagnostic fees as long as you're paying them to do the repairs. Star charged me a $120 diagnostic fee. If you're charging me $120 to tell me what's wrong, you better be right about the problem. I paid $1,312 for them to replace the valve cover and coolant housing. I got the car back and the oil leak was even worse. I brought my car back. They charged me a second $120 diagnostic fee, even though I already paid it the first time and they failed to correct the problem. I paid an additional $1,907 for them to replace the oil housing. This included a lot of the same labor that was done during the first service. That would've saved me an extra $120 diagnostic fee and several hours of work if they did the job correctly the first time. The service tech even admitted that the second mechanic paid more attention than the first mechanic. I got the car home and it's still leaking oil all over my driveway. I paid them $3200+ and the problem still isn't fixed. I'm not bringing it back to pay another $120 diagnostic fee and more labor charges. It should've been fixed right the first two times. I'll be finding another mechanic for my vehicles.

    My wife and I have been using star quality for years and are very pleased with its work. So, I was…read morevery surprised so see the negative reviews. Happy to say that has not been our experience.

    Preferred Auto - autorepair - Updated May 2026

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