Been taking my vehicles to Pepe for 10yrs now. Greatly appreciate their consistent reasonable…read moreprices, mechanical knowledge and professionalism. Long time Receptionist Ms. Maria is the best showing customer service, bilingual and patience! Honest mechanic Shops are extremely rare today. That all being said try'em they won't disappoint!

Muffler bracket broke, needed new bolts and gasket for the car to run smoothly and quietly again…read more My repair was fairly priced, they fixed my issue in under an hour. They are fair, knowledgeable and professional. Would definitely recommend.

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

I was very pleased with my experience using this business recently. I've been to the 211 location…read morein previous years, but this was my first time at the Dolson location. I needed four new tires. I know next to nothing about tires. Large purchases regarding things outside of my wheelhouse can be daunting lol The employee who met me at the front desk was great - with a glance he knew the size of tire I'd need, pulled up the options for brands and prices for me, explained the differences between them so I could make an informed purchase, and not 20 minutes later I was done and heading home on four new tires. Can't ask for better than that :) We won't hesitate to return next time we need tires.

Easy, fast and friendly. They were pretty busy. Went in to get my tires filled and they got it done…read morequick! Thank you!

Stay FAR away from this garage. A mechanic at this garage clearly has anger issues and verbally…read morethreatened me. I had never used this garage before this incident. They happened to appear on Google as open on a Saturday, and the garage I normally use is closed on Saturdays. I just dropped my car off for an inspection (literally--hours before writing this review). They said the car should be ready to pick up within the hour. I didn't anticipate any issues with inspection, but you never know if there's something wrong that would cause it to fail. That being said, I'm fairly knowledgeable with basic car maintenance and can tell when I'm being scammed. I received a call less than an hour later, with the mechanic (whose name I didn't catch, he appeared to be the only mechanic working at the time, latino guy in his 30's) saying that there were a number of issues with the car, ranging from suspension, to power steering, to who knows what else, and that they weren't "even going to try to do an inspection until we get that car on a lift." This set off a bunch of red flags. I'm not a mechanic, but fairly certain none of these things were true. I said on the phone, "no thanks, I'll just come and pick up the car." I swing by about 30 minutes later to pick up the car. When picking up the keys, the mechanic gave me the riot act. "The car needs this, and this, and your pump is going, and your belt is going to snap..." etc. Since, ostensibly, he "didn't get the car on a lift," I'm not sure how he was able to diagnose all of these problems. I said, "OK, thanks," took the keys, and left the office. The mechanic proceeded to also leave the office and follow me out to the car. He said, "I think you're f**king disrespecting me, walking out of the office like that." I said, "no, sorry, I said thanks." He said, "You know, I could've f**king scraped that inspection sticker off of your car, don't walk away from me when I'm talking to you." I said, "I'm going to put this on Google and other review sites, you're being threatening." I then got in my car, and he proceeded to open the back door of the car and yell, "you're f**king disrespecting me, I'm going to kick your a**." I said, "please close the door or I'm going to call the cops." He closed the door and I drove away. I don't think I'm going to file a police report because I'm not sure what good that is going to do here, but I IMPLORE you to avoid this garage AT ALL COSTS. I sincerely believe that this mechanic may end up hurting someone.

This place has the worst service I've ever seen from any company. (Not returning phone calls,…read moreyelling and hanging up on you when they do answer). The value will leave you broke, this buisness did not disclose charges that were accruing and are clearly here to scam you. We lost thousands. Do not come here, and if your car gets towed here, pay whatever it takes to get it out of there as soon as possible.

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

It unfortunately wouldn't let me leave zero stars that's the only reason this business is getting…read moreone. On 11/23/25, I went to Mavis for two front tires and asked if they had time to do my inspection. Shortly after, they pulled me into the garage and claimed all four brakes, rotors, and several other parts--including my battery--needed replacing. When I asked for an itemized estimate, they refused, saying they couldn't show me anything until the work was done but they would try to give me a good deal. I requested a temporary inspection sticker so I could take my car to my regular mechanic, and they told me they couldn't because they had already removed my current sticker. I later learned it's illegal to remove a valid sticker before inspection date is expired. They insisted it had expired in June but could not show it to me until they "found" it after I pushed. Even then, they refused to give it to me and hesitated to let me photograph it. They also told me I "needed" new tie rods but would charge me for a battery instead "to save money," even though a battery isn't required to pass NYS inspection and my tire rods were not serviced, nor documented on any kind of paper. In the end, I was charged nearly $2,000 for repairs I didn't want, after they created a situation where I couldn't decline the work. I felt pressured to say yes so I was able to get my car back after they refused to issue me a temporary sticker. I was given a few different reasons why and then lastly told they "misunderstood" what I was asking for when I asked for a 10 day temporary. Their actions were both unethical and illegal. I will be contacting Mavis to resolve this, but I will also be reporting the shop to the DMV.

Keith was amazing and so helpful! I came in, unexpectedly because of a flat tire and he recommended…read moretwo different tires (at a better price) than the tires I was requesting. I had my young daughters with me and he made sure that we were taken care of in a timely manner and was very kind to us all. I never felt like I was being sold on any other services that I didn't need. I've been to this Mavis before with my previous car, so I was nervous about bringing my VW in, but I will absolutely be back. They did incredible work! Thank you to all the staff, but especially Keith!

This business(if you can call it that) needs to be investigated,ASAP! They towed a vehicle from an…read moreaccident on Saturday7/25/26 in afternoon and totally disregarded the vehicle owners explicit wishes to have the vehicle towed to the nearest family members address, since they are from out of town. The towing company basically stole a vehicle and is now holding the vehicle hostage for a price in excess of 4,000.00 dollars. How is that even possible? Thats extortion prices.. I'll say it again Since 7/25/26 until today 7/27/26. The math isn't mathing! Jeremiah's a nasty crook and bad businessman!! Investigate him and his crooked business!

Great experience. Friendly and knowledgeable service…read more Worked with my insurance company.

The few times I needed service or an inspection they can fit me in. Prices are very reasonable…read more Also, customer service is great!

I love going to this place. They are timely and sufficient. They stick to the scheduleread more

brought my truck for transmission but Louie found frame rot and deemed not safe , most shops would…read morehave done transmission, got their money and said "Oh , by the way " . I appreciate Letty & Louies honesty and would highly recommend them. Needless to say truck coming home to be prepped for scrap yard and money earmarked for transmission can go for down payment on newer truck .

Simple oil change, but you botched it by not replacing the cap. You charged me plenty and then I…read morehad to pay to get error message diagnosed and cap replaced.

I was the 1st walk in and was able to have my car serviced, oil change, breaks, alignment and new…read moretires. Great Job Midas. Awesome customer service by Chris, too

Overall, my experience was ehh, and very inconveniently timely . The service got the job done, but…read morethere are definitely a few areas that could have been better. Communication, a status update, wait time could use some improvement, and the overall experience didn't quite meet my expectations. Nothing was necessarily terrible, but there's room for improvement. My first visit ever here was only because I was in a pinch and far away from home. I didn't have a choice, and I was bright and early the first customer to get tires. Worked out great! Today, I returned for a wheel alignment since it had a little discount included. I asked for them to check the tires, since one wheel kept losing air. I was charged for TPMS. They told me nothing was wrong. The moment I left the lot, my car finally tells me theres an issue with one of the tpms, BUT Midas tells me everything is working perfectly fine. TERRIBLE! Before this, I waited 4+ hours for a wheel alignment!! They didnt start working on my car until I stood up and peeked to see if my car is being serviced. I stayed on the lift for 3 hours! FOR A WHEEL ALIGNMENT! And was charged for TPMS service that Im sure they didn't even check! Not to mention, I don't think they know how to use the alignment machine for my vehicle. Alot of backing up and readjusting the car on the lift for the sensors! Sitting there for 4 hours, I realized I've made a mistake. Overhearing customers complain about the same thing, over priced, not ACTUALLY trouble shooting, and wait times. Absolutely no consideration to updating customers waiting for their car, and a lot of "looking busy". Only 2 guys were ACTUALLY working, out of the 6 I seen this day. Long wait time for a place with 6 bays and not enough working. I do not recommend, very smooth quick talkers here! Nothing #1 about this establishment! SAVE YOURSELF THE TROUBLE!