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    Preferred Pediatrics At Lee's Hill

    2.4 (7 reviews)
    Open • 8:30 am - 12:30 pm

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    Preferred Pediatrics at Snowden

    Preferred Pediatrics at Snowden

    2.7(10 reviews)
    4.7 mi

    Based on the reviews I was hesitant to try this pediatric. I gave it a shot and Monica was awesome…read morehowever their front desk person who answers put me on hold hung up and told me I could not get an appt till December. Like seriously? All I need is a 15 minute wellness checkup for my daughter. When we were new why was the initiative not taken to schedule this? Or why when we were there a week before her birthday when I specifically asked about this was it not scheduled then?. But you will bill for a sick visit? Sounds like insurance scams to me they won't take a wellness visit for 3 months from today? I will call my insurance and have her reassigned to new pediatric because I'm seriously mind blown at the service today. I should have trusted the prior reviews.

    Cancelled my sons appt without confirmation because they failed to update new address and phone…read morenumber when I scheduled the appointment over the phone. I show up to the appointment only to be told that there's nothing they can do, I explained that's on them for not actually updating the information when it was confirmed TWICE over the phone. Second time this has happened, no apologies or anything to take accountability. Staff need to do a better job at actually doing their jobs. This appointment was scheduled more than a week ago and I didn't even receive an email confirmation as they said it's their new policy to receive one if the appointment is scheduled a week out in advance.

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    Preferred Pediatrics at Snowden
    Preferred Pediatrics at Snowden
    Preferred Pediatrics at Snowden

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    The Children's Clinic of Fredericksburg - The Children's Clinic of Fredericksburg Door Step Bus

    The Children's Clinic of Fredericksburg

    2.5(17 reviews)
    3.6 mi

    While the staff are consistently polite and doing their best, it is clear they are overworked and…read morestretched far beyond what is reasonable. The facility itself does not appear to be equipped to effectively manage the volume or complexity of the patients it accepts, resulting in bottlenecked processes and frequent operational issues. Because of this, scheduling errors are common, leading to long wait times, missed appointments, and appointments being dropped altogether. On average, it takes me four attempts to reach someone by phone. Even then, I am often placed on hold only for the call to disconnect before anyone is able to help. During in-person visits, the staff are constantly rushing from one task to another. While they remain kind and professional, the pace they're forced to maintain makes it nearly impossible to provide the level of timely, quality care that patients deserve. Unfortunately, the quality of the clinical care does not outweigh the consistent disregard for patients' time or the apparent lack of operational organization. My family has been coming to this practice for quite some time, but after repeated experiences like these, we will be looking for alternatives. I would encourage other families to carefully consider whether this practice is meeting their needs as well.

    My rating is not for the care but the "wait" to receive care. We have been coming to this practice…read morefor approximately 3.5 years, we followed our former awesome pediatrician here. They use to be efficient, timely, with the occasional acceptable delay in appointments or at least what I considered acceptable , 15-20 mins. Not so much now. After two previous bad experiences due to wait time, here we are AGAIN. You are Asked to be 10-15 mins early, we did. Our appointment was set for 5PM and we didn't get pulled back until 5:35 well beyond appointment time only to have to sit for another 30 mins. This was again, the third time this has happened at this location. While the Physicians we have seen are awesome the actual facility is horrible due to the wait time and lack of ability to handle the patients they get or at least that is how I view it. Waiting over an hour for an appointment is beyond ridiculous, especially when they continue to take walk-ins. There is literally an excuse every single time Today's excuse was patients needing paperwork completed since it's time for physicals and I get it that takes time. However, if the patient and parent does not have the paperwork completed why are they permitted to take up treatment areas? Why not send them to the waiting area and filter them back in? The paperwork tells you what to complete prior to your appointment so inconsiderate patients share the blame if you will for the wait time as much as poor facility management. If your time means something to you DO NOT GO HERE, find another facility. If you can be treated by the same physician at another practice I suggest you take it. This is my collective experience watching this place go downhill due to an influx of patients, lack of office staff or physicians at times, and lack of protocol to handle it.

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    The Children's Clinic of Fredericksburg
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    Preferred Pediatrics At Lee's Hill - pediatricians - Updated September 2026

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