Based on the reviews I was hesitant to try this pediatric. I gave it a shot and Monica was awesome however their front desk person who answers put me on hold hung up and told me I could not get an appt till December. Like seriously? All I need is a 15 minute wellness checkup for my daughter. When we were new why was the initiative not taken to schedule this? Or why when we were there a week before her birthday when I specifically asked about this was it not scheduled then?. But you will bill for a sick visit? Sounds like insurance scams to me they won't take a wellness visit for 3 months from today? I will call my insurance and have her reassigned to new pediatric because I'm seriously mind blown at the service today. I should have trusted the prior reviews. read more

Cancelled my sons appt without confirmation because they failed to update new address and phone number when I scheduled the appointment over the phone. I show up to the appointment only to be told that there's nothing they can do, I explained that's on them for not actually updating the information when it was confirmed TWICE over the phone. Second time this has happened, no apologies or anything to take accountability. Staff need to do a better job at actually doing their jobs. This appointment was scheduled more than a week ago and I didn't even receive an email confirmation as they said it's their new policy to receive one if the appointment is scheduled a week out in advance. read more

I delivered my baby at Spotsylvania Regional Medical Center in 2018. There was meconium (poop) in my water when it broke so once my baby was born, vaginally, 14 hours later (obvious nothing too serious), protocol said that my baby needed to be admitted to a NICU for them to check the baby's lungs to make sure no meconium inhalation happened. Because SRMC didn't/doesn't have a NICU capable of doing anything but holding babies to be transferred to another hospital (apparently not even able to do a sufficient chest x-Ray), against my request to keep my baby local and send her to Mary Washington (where Jane Hull works in the NICU), SRMC wanted to keep the baby and all her medical bills in the Hospital Corporation of America (HCA) network so they forced us to send our baby an extra 70ish miles away! From there, the reasons they had for not letting me take home my baby were mind blowing! After the 2nd day of bogus excuses to keep the baby longer while running ridiculous tests (eventually adding up to be multiple EEGs, sonograms, a MRI all while dosing an infant with fentanyl, phenobarbital, and formula because they wouldn't even let me nurse), I called Preferred Pediatrics who guided us through the crazy experience which ultimately ended in my husband and me having to treat our child for blood clots in the brain that Johnston Willis diagnosed my baby with. This resulted in forcing me to inject my infant with blood thinners to "dissolve blood clots"that we doubted even existed (imagine having to give a baby 2 needle injections of blood thinner every day, spaced perfectly 12 hours apart with no end in site because they could cause learning disabilities but not doing it could lead to brain damage or death if a supposed blood clot broke off and went to the brain, heart, etc. ). Only due to the extreme diligence and advocacy from Dr. Jane Hull, telling us to get ALL the scan results from the hospital before leaving with our baby, reviewing them once we got them to her, then getting us an appointment with the most experienced pediatric neurosurgeon she could find - we were able to confirm that HCA was inept and misdiagnosed my baby with something she never had to begin with. Luckily we were able to resolve everything within about 8 weeks and no permanent damage can be seen in my child. It's hard to imagine that those 8 weeks, the hardest 8 weeks of my life, would have been SO much harder and so much longer for my child and my family if not for the amazing Dr. Hull and her staff (I can't leave out the nurse Tiffany, who did everything in her power to be there for my family as well). read more

My newborn who is now five weeks old has been a patient with Dr.Hull after several visits. I feel she is very knowledgeable and gentle. We appreciate and trust her with her care. read more

I have a 2 month old son I have been taken him to this practice since his first appointment. For the most part I liked how the office ran. It is nice and clean with convent parking and location to other facilities. I've never had a issue with scheduling appointments or getting a hold of someone when I call. However my baby was given the wrong vaccination at 1 month old. Dr. Hull is super nice and smart I really liked her, she was very thorough when assessing him. I decided to switch pediatricians because I did not like the way it was handled. I did not find out until his shots at his 2 month old visit. I was not given any information on symptoms to monitor from the shot he was given. I am not sure if it was noticed until his two month or they waited to tell me. Either way, unacceptable from everyone's part. Not sure how this mistake could of happened between all of the charting and verifications of medicine. The nurse seemed to be experienced... but it was 2 completely different vaccinations, it should have been caught. I also was not told until after they had given the shot he was supposed to get so it was never signed to my consent to give. When calling billing to correct the shots given to submit to insurance there was a bit of an attitude when I was super polite. I was also being over charged on co pays so they have to send a check to reimburse. Unfortunately this was all too much for my likings to deal with. I recommend paying attention to detail and keeping all receipts and charts from appointments for a happy and healthy time at this practice. read more

My daughter has been seen by preferred pediatric since 2015. Today, I called to schedule her annual wellness visit and was asked "Did you transfer out?" A little confused by the question I said , "no". However, I did have a copy of her records sent to another doctor office, but not to stop seeing pediatrician. The receptionist said please hold, once she comes back, she said that it was a transfer and that my daughter be considered a new patient and that they're not seeing new patients at this time. Shocked, I said okay and hung up, only to call back and ask why? Receptionist asked me to hold again, she said that the paperwork from the other doctors office is for all the records. I said, yes that's correct, but I didn't authorize Preferred pediatrics to cancel my daughter as a patient. I was told once their system sends the records, it's considered as a transferred patient. That there's nothing that can be done. The receptionist did ask "Do you want to go to someone else's voicemail to discuss this further? I asked her, Why? There's obviously no point. read more

My daughter had her first visit with Dr.Hull today for her 6 month check up and I am completely in love with this office! The front staff was very nice and welcoming. Dr.Hull was so amazing with my daughter she played with her, took her time and answered all of my questions. I can tell she really loves her job and i'm so happy to finally find an amazing doctor for my daughter! I'm a first time mom and the first office we went to it was like the doctor was angry when I would ask questions, but Dr. Hull was AMAZING I highly recommend her if you are looking for a great doctor for your child!!! read more

Husband of 20 years, father of six. Sixth just arrived (Dec 29) and the hospital mandated we have a pediatric visit within 48hrs. Our Pediatrician was booked till the second week of Jan, and PP was the only one who had an opening. So we tried them. Nurses disregard family experience and personal history. Nurses look down on opinions of individuals who read medical journals and bother to be aware of the risks vs rewards of various processes, rather than just going along 'with the crowd'. Nurses "recommend" additional processes (defensive medicine) and extra visits than are necessary. (wasteful and time consuming for no benefit) When their recommendations are "taken under advisement" but not followed..... THEY REPORT YOU TO CHILD PROTECTIVE SERVICES for Neglect! Wife and baby were doing FINE prior to TheKnock. After the agent showed up at our door, wife experiencing panic attacks and nightmares. Gee THANKS Preferred Pediatrics! Way to "Do no harm". And to be perfectly fair, the agent sent by Child Protective Services was a very rational and well meaning individual who performed her duties acceptably and with common sense. We were exonerated of any neglect. Unfortunately the system doesn't have a mechanism for flagging incoming reports so that agents have a metric for measuring how much any given practice 'cries wolf'. Yelp and other sites are the only way of making them feel the pain of being callous with their reports. My personal online vendetta against PP has only begun. May their business suffer until they make a publicly posted apology and change their view of their role in our community. They are here to serve, and provide service. Not to dictate, demand and order parents around like oligarchs. read more

*Dr Jennifer Bodin is not at this location anymore, she is at Preferred Pediatrics at Lees Hill. But after reading the only other review on here, I have to leave mine as well.* After three children and at least a half dozen pediatricians, I had the pleasure of meeting the wonderful (and beautiful!) Dr Jennifer Bodin. My daughter lost 12% of her weight so she had to be very closely monitored. I was bringing her in 2-3 days a week until she had finally gained enough weight at 3 weeks old. Every day, Dr Bodin was kind, caring, and supportive. She supported my desire to continue breastfeeding, which is a huge deal to me. So many can be so quick to force formula on a newborn. Dr Bodin always told me I was doing a great job with my tiny baby and noting our progress, which to a new mother, is the best compliment. She is just a great pediatrician, and I think a big reason why is because she's a genuine, good person. After my daughters one month checkup, I made the decision to have my two son's medical histories sent over to her office so she can treat them both as well :) It took six years but I finally can say I'm completely confident in my children's pediatrician! read more

This is a few years late but 2014 my son saw Jennifer Bodin the Nurse Practitioner. The first few times my son saw her she was wonderful. The last and final time my son saw Jennifer Bodin she was trying to look at his ears. As babies do, he kept moving around. She then held my sons head down and looked in bothe ears. When I picked my son up there were nail marks on his head from Jennifer Bodin holding him down so forcefully. The next day I called the office to explain what happened and I told her about calling tje medical board or talking with an attorney. The receptionist was nice and listened to my complaint or so I thought. After dropping my nephew and son off at daycare there is a K-9 Unit at my home with another deputy on my property. They ask me my name and they then tell me they received a call from Preferred Pediatrics about a child possibly being in danger! Are you kidding me?! I tell the officer what REALLY happened and he replies with "Well you must not be too worried because you dropped him off at daycare. The nail marks must not be that bad." I then start becoming emotional because I am being interrogated for something I didn't and would never do! The officer then asks if I can take him to see my son so he knows that he is "safe". Ridiculous. I take him to the daycare, making a scene and all in front of all the other children. This was completely uncalled for and completely unnecessary. Jennifer Bodin had her office call the policd on ME to make it look like I gave my son the nail marks on his head just so she could save her own butt. Beware of this woman. read more