Absolutely terrible, doctor lied to me and my family. She prescribed medicine for my 2 year-old and…read moresaid "I would never prescribe that for her!"

I called these folks to schedule a physical for our sons Kindergarten school physical and the…read morereceptionist was so rude. She kept over talking me then told me that they couldn't see our son because he has no medical records???? I'm sorry, but he has had all of his vaccinations, hasn't required any sick visits since he was 2yrs of age and has been incredibly healthy . Why is this being frowned on by this practice??? Very very odd and wow, I would not go now even if there were no other options. I've been an RN in critical care for 20 plus years and would never treat anyone this way over the phone or in person. That young lady does not need to work with the public period.

Dr. Amory and his staff are wonderful. Dr. Amory always answers all my questions and his nurse…read moreChristina is wonderful with all 3 of my girls. Lori answers the phones and is always pleasant to talk to. They are quick to get us in any situation!! Highly recommend this practice.

From the owner: Dr. Charles Amory and the friendly staff at Chancellor Pediatrics, has been in Fredericksburg for…read moreover 23 years. Our friendly, courteous, and professional staff is here to help assist you in all your needs. Please call today, to schedule a visit, o

We have been at this office since moving here over a decade ago. As time has gone by, the doctors…read morehave become more and more discourteous to parents. We had an appointment today. My boys were not comfortable with a hernia check but needed a physical for activities. As I was trying to work it out, Jen Bodin became so unprofessional as I tried to balance between what she needed to fill out the form and my boys comfort level. Instead of being empathetic to my position, she walked out of the office telling me we were wasting her time and the appointment was over. Mind you, this was also for their annual well check...she walked out!!!! This pediatric group has completely lost their direction with children and their parents. It's their way or the highway. Look elsewhere and save yourself the trouble.

The doctor was never in-tune with my child's needs. The practice was always rude. Went to make an…read moreappointment for my sick son- only to find out that the practice had dismissed both of my children because a bill had gone to collections- that I had NO idea about. Even if my $30!!!!!!! balance was paid- they would not accept my child back. 11 years of going to this practice and to be discharged for a $30 balance that I was unaware of- is insane to me! $30 is PEANUTS to me- and would've been paid had I known about it. Very disappointing that a practice would throw away an established patient-doctor relationship over $30!!!!!!!

Nasty, rude, snobby receptionist. Not kind to women. They're like high school girls. Dirty in the…read morepatient rooms. Unprofessional dr. . ​save your time and pick a better place. Also, during the winter months you will have to take your kids to ER if anything happens because they never have openings when you need it and if u mention it they will get snarky. Also, not open on Fridays.

We have been coming here for years! We love Dr. Richman and the nurse practitioner. Front desk is…read moreokay. Some of the nurses are nice except one of them. Hours are 9-5pm Easy to get sick appointments

We have been taking our 18 month old here for about a year. Always a positive experience with the…read moreentire staff and Dr. Caldwell.

Terrible practice. Messed up the dates on all our immunization records, I had to jump through…read morehoops to fix it all. Very difficult practice to deal with.

Soooooo many bad reviews.. I am sorry that your experiences were not good. I am not one of those…read morepeople. I have had good experiences at this practice. They do a good job despite sillyness no one on the patient side of the counter can ever understand. I have known Blake Johnson since he opened his practice. I was previously at another pediatrician's office which was highly recommended. I moved to this (Children's Clinic) office because that other pediatrician would take at least 2-3 hours for a simple runny nose. Dr. Johnson's office is 1/2 that time at the worst. I have gotten in and out of there in as little as 45 minutes as a walk in. If you expect ANY urgent care clinic to be fast, you should not bother going. We live in an age where electronic medical records have slowed all medical practices to a crawl. They (every practice) spend more time chasing Insurance, Diagnostic codes, Lab results, cross referencing other doctors your kid might be seeing, dealing with incomplete medical records because the parents didn't forward records from the previous doctor, and the list goes on! I think Dr. Johnson's office does a good job at moving folks through as quickly as they can. I can't speak to other people's experiences. Mine has always been good.

While the staff are consistently polite and doing their best, it is clear they are overworked and…read morestretched far beyond what is reasonable. The facility itself does not appear to be equipped to effectively manage the volume or complexity of the patients it accepts, resulting in bottlenecked processes and frequent operational issues. Because of this, scheduling errors are common, leading to long wait times, missed appointments, and appointments being dropped altogether. On average, it takes me four attempts to reach someone by phone. Even then, I am often placed on hold only for the call to disconnect before anyone is able to help. During in-person visits, the staff are constantly rushing from one task to another. While they remain kind and professional, the pace they're forced to maintain makes it nearly impossible to provide the level of timely, quality care that patients deserve. Unfortunately, the quality of the clinical care does not outweigh the consistent disregard for patients' time or the apparent lack of operational organization. My family has been coming to this practice for quite some time, but after repeated experiences like these, we will be looking for alternatives. I would encourage other families to carefully consider whether this practice is meeting their needs as well.

The company did not do a meet and greet before they sent someone to work with our elderly mother,…read morewe were told this information was private. When we called the business line the person did not announce their business and just said "hello" as if they were using the phone for personal and business reasons, then they hung up. I called back immediately and left a message announcing who I am and that I am a relative of one of their clients that would like a return call. They immediately called back and announced themselves as the business and began to tell me there was nothing, they could do to give information about the healthcare worker and that I should have asked for ID on day one. Later after our mother got sick, she requested that the healthcare worker wear a mask and gloves and the agency and healthcare worker told us that the client has to provide it and the worker said she did not have the money for these supplies. Our mother had been a home health care aide for 10 years and she thought these questions were normal, but with this company they continued to be abrasive in their customer relations and evasive about any questions they were asked. It is my opinion that they think customers do not have the ability to give a review on the internet of their company and they think they can get away with this kind of treatment. I am writing this review on behalf of the experience our family had with this company.

Home Healthcare should be provided with empathy, top notch personal care, and genuine love and care…read moreto all patients. Caring Hands Healthcare Solutions epitomizes exactly that. With such wonderful staff and caregivers, this home health agency prioritizes the exact needs of the patient. Every person needs to have the secure feeling that they can trust the caretakers to take good care of their family member's and with caring hands healthcare solutions, clients will have their peace of mind that they're loved ones are well taken care of. They have such a great group of people that run the business.

If I could give zero stars I would. Called the office Monday afternoon in regards to a refill on…read moremedication that was unfortunately left on a trip. Called the office three times today for a follow up and had to leave a "message" with a receptionist. No return call and no refill. Seems to be zero concern for my health and well being. Very disheartening.

I LOVE the doctors here. We have seen all of the women doctors and nurse practitioner and they have…read moreall been FANTASTIC! If I could take my daughter to them as primary care I would. All of the nurses we have interacted with have been nice, as well. The receptionist on the other hand has an attitude problem. I have had issues with her attitude a couple times, but nothing that stopped me from coming back regularly with my daughter. I called today to get the results from my daughter's test (that I should've had after 3 days, but now its almost a week later). The receptionist made it sound as if the nurse was going to call me as soon as she was finished with the patient she was with, so 3 hours later when I had no call, I called back, where she interrupted me and was absolutely rude! I will definitely not be back unless she is fired. They would have got their full 5 stars had it not been for her. I also don't know who to call to put an official complaint in about her. Too bad for them, we were frequent fliers there with my daughter's reoccurring strep.

Dreadful customer service When we moved to the area back in…read more2013, this is the only place that could get my kids in on short notice. I have 4 children that have been going to Dr.Cao since 2013. I will start of by saying that nurse Reina was very sweet, but it stops there. I have never had a warm fuzzy feeling with Dr. Cao, or reception at this practice. I originally wanted my children seen by Dr. Khan; however, she was full and not able to accept new patients. When I called one day to book an appointment for my daughter, as a follow up to an urgent care visit I was told that ALL my children had been REMOVED from the practice!! I was extremely upset and demanded answers. The only thing the receptionist could say is that it was the Dr.'s choice and since my son did not make it to his last asthma check she decided to remove them all! Mind you 2 of my children have been to other appointments within the year, AND I called personally at the beginning of the 2022 school year to make sure my son was up to date on his vaccines and that he was not due for a physical, since he wanted to be on the basketball team in school. THERE WAS NO MENTION OF THE MISSED APPOINTMENT OR INTENTION TO REMOVE ALL CHILDREN FROM THE PRACTICE. Life happens and as an essential employee, I work sometimes 7 days a week and am not always able to bring them to the checkups every 3 months that she feels is deemed necessary, especially if the children are not having any health issues. I feel that out of respect and good customer service, we should have at the very least received a courtesy call. If I had not had to call them to attempt to schedule my daughter's checkup, I would not have ANY communication from the staff at this practice. I have never seen or heard of any practice operating this way, or experienced such horrible customer service from a Dr. I never got a call, the receptionist said I would get a packet in the mail with their records, which I still have not gotten 2 weeks later! The receptionist had an attitude because I was upset (WHO WOULDN'T BE). When I asked her about the policies and why I wasn't called etc. she just kept repeating that it's not her decision and that it was the Dr.'s choice. (NOT EVEN ONE APOLOGY. JUST RUDENESS). I demanded that the Dr. call me since she had no answers so that we may discuss the concern (still waiting on that phone call 2 weeks later) Now I must scramble to find a PCP that can take them short notice because my daughters health issue in serious and she needs to be seen right away. Now let's see what issues they will give me to fax the records to a new pediatrician. I feel this was discrimination. Other than race, my children are on Medicaid, and I feel this is also part of the reason for the discrimination. Wish I could give 0 stars :(

The doctor seemed irritated that my children were being wild and she didn't really listen to the…read moreconcerns I had. I was trying very hard to reign in my kids but it was passed their nap time and they were fussy (ya know, being normal children). I normally would have scheduled around it but we just moved across the country and everyone was out of balance with their schedules. I was trying my hardest not have have the toddlers acting like maniacs, but as you know, sometimes you can't help it. She was so irritated that she was rude to my kids. She also gave my kids suckers to keep them quiet, I don't give my kids those suckers and I would have appreciated it if she had asked first. Not a huge deal, but it was just another thing. A few weeks later I had forgotten an appointment and I was treated extremely rude by one of the staff members. As I was trying to apologize, she ended up hanging up on me. I'm not perfect, I'm balancing three children under four while trying to handle a new move and recovering from a recent heart surgery. But even if my world wasn't flipped upside down right now, I wouldn't appreciate being treated the way I was and therefore have no interest in trusting these people with my babies' health. There was one lady who was extremely sweet, but everyone else in the office was miserable and not what you'd expect from a pediatrician.

Check in for my first visit was super easy, much of it on an iPad and then the sweetheart at the…read moreinformation desk took the rest of my info. The lobby felt regal thanks to high ceilings, stone walls w wooden trim and comfortable, spacious seating. My wait was not long at all, and my tech, Jenna, could not have been gentler or kinder when directing me on where to stand and how to hold my body for the chest X-ray I was here for today. This was a walk-in appointment to follow up on the chest x-ray that diagnosed me with pneumonia four weeks ago. While taking me back to the lobby after, Jenna explained the process - that she would send the images over to my doctor and I would be given a call about the results. " I hope it's good news." She added. For an appointment that lasted less than an hour from start to finish, I am impressed with the quality of care from each of the three staff I interacted with. I would highly recommend anyone needing a walk-in x-ray go to Spotsylvania regional Medical Center for a good experience.

Medical negligence at its finest. I'd highly recommend going to UVA for any form of medical…read moretreatment. Piss poor attitudes and doesn't seem to care that much. Will never come back for surgery or any other treatment.