I had a bit of an ordeal on Saturday after losing my only car key during a hike. When I first…read morecalled Castaic Towing, I was frustrated to learn they couldn't tow the vehicle without a key due to company policy. At the time, I'll admit I wasn't thrilled. But here's what really impressed me: instead of just saying "sorry" and moving on, they went the extra mile and contacted a competitor on my behalf who could handle the tow under those circumstances. That kind of professionalism and thoughtfulness matters. Policies are policies -- I understand that -- but taking the time to help me find a solution when they couldn't do the job themselves speaks volumes. Customer care isn't just about saying yes; it's about helping people move forward. I truly appreciated that.

I requested a tow of my personal daily driver Transit 250 van…read more The driver saw into the back of my van. It wasn't empty, it has personal items inside, like clothes and a hammock. Only after hooking me up and putting me on the flatbed, and as I was sitting in the cab with the driver, he handed me the phone to his dispatch. The dispatcher said AAA does not cover commercial vehicles. I explained it is not a commercial vehicle. It is my personal daily driver. They then said the van had to be emptied to be towed. I was in Santa Clarita needed to get it to my car alarm installer as I thought the issue was with my aftermarket car alarm not my battery. They charged me $350 to go 25 miles. We called AAA and they said this is not the case. I have filed a complaint with AAA. Screw you, Castaic towing for the predatory practices. Obviously zero stars of available.

The first time I was serviced by City Santa Clarita Towing, I was involved in a car accident on I5…read more CHP sent them to recover my totaled car. My car was stored at their yard until the insurance could pick it up. The driver and receptionist were so helpful during such a hectic time. Because I had a good experience the first time, I called them a second time when my temporary car broke down. I waited about 10-20 min tops (I've waited hours for a flat tire with other companies) The driver was quick and professional. Insurance couldn't cover this one but the price for the tow was reasonable.

I had a great experience with City Sant Clarita Towing company from start to finish. The staff was…read moreprofessional, courteous, and very responsive. I truly appreciate their efficiency and professionalism, and I would not hesitate to recommend their services to anyone in need of reliable towing.

Used them through roadside assistance when my car battery died at home. The technician showed up…read moresooner than expected and was very friendly. He tested the battery, confirmed it was bad, and replaced it right there. The whole thing took maybe 15 minutes. I appreciated how straightforward everything was and that there was no pressure.

From the owner: At times, vehicle issues can arise unexpectedly and catch you off guard. As a result, it is…read moreimportant to have access to a reliable and honest roadside assistance service, which is precisely what we aim to provide. Regardless of the situation, you can rest assured that we will be there to offer prompt and effective solutions to your roadside needs. Whether you experience a flat tire, a drained battery, or a mechanical malfunction, our team will be there to assist you and get you back on the road.

we broke down halfway through our roadtrip and Roadside 4 All was the only person who pulled…read morethrough to help us! it was a mechanical issue and he came to us quickly and helped fix our car for a great price. definitely recommend!!!

Saturday evening requested a tow last minute, gave me an estimated time when they'd arrive…read more They arrived promptly to said time, perfect as it gave me time to do other things since I had just arrived home from work. They were friendly and efficient. Had my car ready to move in an instant! Would recommend services to family and friends.

"My lowered coupe stalled inside a tight parking lot near Castaic Lake, and I worried about…read morescraping the bumper during loading. I called Castaic Towing Service because they offer low clearance towing. The operator brought equipment designed for vehicles with limited ground clearance. He used extended ramps and carefully adjusted the angle to protect the front lip as he loaded the car onto the truck. Everything was explained clearly before the tow began. The final cost stayed exactly as discussed, which I appreciated. If you drive a lowered car around Castaic, they know how to handle it properly."

From the owner: Our roadside assistance and towing services offer timely, expert assistance with state-of-the-art…read moretrucks, equipment, and skilled personnel on call for any circumstances.

I had an excellent experience with Hershel's Pro Hauller Towing. They arrived quickly and were very…read moreprofessional from start to finish. The driver was friendly, knowledgeable, and took great care when loading and transporting my vehicle. The pricing was fair, and the whole process was smooth and stress-free. I would absolutely recommend Hershel's Pro Hauller Towing to anyone needing reliable and dependable towing service.

From the owner: We are committed to offering our cherished clients dependable and effective towing and recovery…read moreservices. We have established ourselves as a reputable brand in the sector thanks to our years of experience and dedication to quality.

I totally recommend this towing company and this is the one & only towing company within/without…read morethe LOS Angeles county/& as well as the Los Angeles city wide area ANIC ROADSIDE Recovery and of their reliable honest and they're Reasonable And Very very Respectful and courteous and professional and always there whenever you'd need and or you'd be locked out or gotten into a accident ANIC roadsiders is there 24/7 give these guys a call you'll have to see what I'm talking about for yourself

Long story short...Good Sam's dispatched another tow service which said would be 60-90 mins. I…read morecalled them to confirm and they said they were working on getting to me. About 30 mins. later I get a text from Good Sam's stating that a different tow service was on the way (Anic Auto Services). I called the 1st tow service and asked what happened, apparently their bid was too high and Good Sam's didn't want to pay which I wasn't happy about since I'm the one stuck on the side of the road waiting while they negotiate terms but that's another story. It turned out for the better. My first contact with Robert with Anic was as if he were a friend. Said he'd be there in 30mins & was so kind and understanding when I told him I had left and wouldn't be there when he arrived. I had specific instructions for where my truck needed to go since it was a busy industrial area and if any of the vehicles or roll up doors were blocked I would be towed away & he said he'd contact me once he was loaded up, which he did, and he stayed on the phone with me until he found the location. He placed the vehicle perfectly where I had asked and even sent me pictures to confirm. Who does that?? Robert does! I have referred him to the auto shop that repaired my truck and to others in my industrial complex. Anic is now my go to when I need a flat change or tow. They aren't big but they are BIG on service. Thanks again Robert and Anic Auto Services!!!

This place is outstanding! After overheating and breaking down in our Ford Transit van in the…read moremiddle of nowhere, we called multiple towing places at 10 pm and nobody was available to pick us up. After getting rejected for hours by different tow companies, I got the chance to speak with Luz. She helped us figure out where to go, recommended an auto repair shop that she trusted and made sure we were safe. She kept in contact even after she was off for the night to make sure we were picked up and safe. I cannot thank Luz enough and everything she did for us! Driver Mark came and picked us up and made sure we were comfortable and was very nice. Helped us park our car after being dropped off and showed us the nearest hotels we could stay at and offered to drive us there. I have never experienced such great costumer service and would give these guys more stars if I could. Thank you Luz and Mark!

Sean and another kind Golden State Towing Co. colleague saved the day- twice…read more This afternoon, my car inexplicably overheated and AAA dispatched Golden State Towing to get me off the road and to O'Reilly's for oil. Then briefly back on the road, my car's temperature gauge rocketed to red in less than 2 minutes as soon as we merged onto I-5 N, leaving us stranded- again. Despite a surge in road rescues because of the 106-degree temperature outside (probably 120 degrees in the car), Golden State responded as quickly as possible and towed us back- free of charge- 18 miles to a AAA diagnostic center despite my bare-bones AAA membership only giving us a 5-mile towing limit. Golden State towed us twice at that distance, no out-of-pocket. Polite, responsive and very helpful especially since I was trying to comfort my sobbing, overheated and very stressed little boy, I give Golden State Towing a huge thank you for their service. And to the SCORES and SCORES of truckers in their 18-wheelers whizzing past us and even slowing in traffic while my sobbing little boy and I stood on the shoulder because it was TOO HOT to be in the car as the thermometer spiked despite the danger of exiting our car next to that fast-moving freeway: HOW could you, in all conscience? I hope some of you long-liners are reading this and feel an appropriate level of shame for leaving a desperate mother and crying little boy on the side of the freeway. A Good Samaritan driver eventually pulled over and we stayed in his air-conditioned car for 45 minutes until our tow arrived. Blessings to him.